Senior Client Services Administrator

  • Full Time
  • Port Louis
  • July 1, 2024

Website Blue Azurite Ltd

Job Purpose:

The Senior Administrator will be responsible to manage the day-to-day administration of a varied portfolio of corporate structures and to maintain and develop a wide knowledge and understanding of corporate administration generally, to include anti money laundering, compliance and relevant legislation.



The person occupying the position of the Senior Administrator will be involved in the daily operations and administration of a portfolio of clients. He/she will be client-focused, with excellent communication skills and the ability to operate successfully under pressure. He/She will be also responsible to:

  • Assist in convening meetings of directors/shareholders, attend board meetings and prepare minutes;
  • Assist in effecting customer due diligence (CDD) as per AML Code and maintain an updated list of CDD for all companies;
  • Work with immediate/subsequent reporting line(s) to ensure all internal /statutory /investor deadlines are met, as applicable;
  • Oversees the mentoring and training of new administrator(s) ensuring that they receive a balanced assignment of entities, adequate technical support, supervision, and provides timely performance feedback;
  • Ensures the timely billing of clients, completion of internal audits, monitors accounts receivables, time sheet input and the maintenance of current entities information;
  • Ensures workload is evenly balanced and distributed between administrators and plans and co-ordinates the coverage of portfolios of entities during absences for vacation/sickness;
  • Communicates regularly with team members to ensure they are informed of all changes to relevant work practices, laws, regulations, processes, policies and procedures in support of the delivery of corporate administrative services;
  • Ensure that all businesses are conducted in accordance with internal policies and procedures and the rules, guidelines and expectations of the local regulator;
  • Deal with day-to-day administrative tasks associated with the portfolio of clients and to assist other team members where required;
  • Attending audits and inspections from authorities;
  • Liaising with banks for account opening, payment processing and transaction monitoring;
  • Assisting on new incorporation requests;
  • Deliver work as per MSAs and relevant KPIs; and
  • Any adhoc duties / projects prescribed and assigned by the management be required which are appropriate for the role and business needs.

Please note that the above is not an exhaustive list of duties. Fulfilment of additional duties as and when required is expected from the Senior Administrator.


Required Qualifications:

  • Bachelor’s degree in a related field or ICSA (partly qualified candidate will be taken into consideration);
  • Minimum 2-3 years’ experience in the Global Business Sector or equivalent;
  • Experience in a similar role would be an advantage


Required Competencies

  • The individual is well organised and a track record of working to tight deadlines;
  • The individual needs to be highly organised and has very high attention to detail in a digitised environment;
  • Able to multi-task, prioritise and manage time effectively;
  • Ability to work under pressure and strict timelines when required;
  • Competent at the advanced level of MS Office Word and Excel;
  • Excellent communication and writing skills;
  • Customer focus;
  • Action orientated


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