Senior Client Services Associate

  • Full Time
  • Ebene
  • June 15, 2023

Website VISTRA Mauritius

Key Responsibilities: Ensure that client entities remain in good standing with regards to Luxembourg. Manage the timely on-boarding of clients by performing KYC/AML checks as applicable in accordance with policies and procedures in place. Provide support and coaching to staff during peak periods and maximize their potential. Liaise with clients/front office/compliance as part of the KYC process. Maintain positive and productive working relationships with internal and external clients. Assist in preparing monthly statistics/KPIs for Senior Management. Comply with company policies and procedures and adherence with relevant administration procedure manuals. Participate in ad hoc projects or matters.

Relevant Experience & Skills: At least 3 years’ work experience performing AML/KYC checks/ reviews in the offshore sector. Must be able to easily grasp and comprehend AML risks and develop tailored KYC searches accordingly. Good communication and organizational skills to meet tight deadlines. Proactive and flexible with a client-oriented attitude. Excellent MS office skills (Word, Excel and Outlook). Capability to multi-task and work under tight deadlines. Ability to deal with multiple tasks requested at the same time, and Ability to solve problems and work independently and as a member of a team.

Professional Qualifications: Partly/ fully qualified ICSA or a degree in Management, Law and Finance.

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