Assistant Administrator – Fund Services

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Fund Services

DIVISION: Institutional Client Services

WORKPLACE STRUCTURE: Hybrid

Role Overview

PURPOSE OF JOB

This position will service a growing book of business for our Fund Administration team by providing day-to-day accounting and reporting activities for private equity and real estate funds.

Main Responsibilities And Duties

INVESTOR SERVICES

• Serve as primary point of contact for clients to handle information requests, account maintenance, website use and deliver quality services to ensure client satisfaction.
• Processing and reporting investor transactions including subscriptions, redemptions and transfers and the associated money movement.
• Reviewing due diligence documents for fund investors.
• Liaise with management in reviewing AML/KYC of Investors.
• Liaise with Treasury in confirming cash activity and preparing confirmations for investor delivery.
• Daily interaction with clients and internal groups via email, telephone, and live chat.
• Provide reliable problem/issue resolution services to clients.

FUND ACCOUNTING

• Responsible for the day-to-day accounting and reporting for private equity and real estate funds.
• Processes general ledger activity for investor-level, fund-level, and investment-level transactions.
• Handles daily cash activity, wire transfers and bank reconciliations.
• Maintain electronic and hard copy client files on a daily basis and archiving as necessary.
• Prepares investor capital call and distribution notices.
• Assists external auditors during year-end audits.
• Interacts with clients on day-to-day matters as well as on ad-hoc queries.
• Adhere to JTC core values and expected behaviours.

Essential Requirements

• College degree (accounting business, mathematics, finance or economics degree preferred but not essential).
• Proficiency in MS Office. Strong Excel expertise.
• Strong organizational and communication skills.
• Attention to detail, problem solving and analytical skills.
• Private equity experience or fund administration a plus.