Associate – Client Administration (UAE Desk in Mauritius)

Job description

DTOS Ltd is a member of IBL group and the largest independent management company in the global business sector since 1993.
We provide a complete range of professional services including company formation, corporate administration, fund administration, accounting and tax services, wealth management, third party fund accounting, financial outsourcing and business model optimisation. We have delivery centres in Mauritius, Rwanda, Kenya and Dubai.

Our Group is expanding locally and internationally and has opportunities for the right individual.
DTOS is seeking an Associate – Client Administration to provide comprehensive administrative support to Supervisors in the UAE Desk with the portfolio of the UAE team, ensuring client satisfaction, and managing various operational tasks related to clients accounts and services.

Key Responsibilities

• Handle a portfolio of companies registered with different freezones in the UAE
• Carry out all secretarial and administrative works within client portfolio under the guidance of the supervisors
• Attend to client requests in an efficient and within a response time of 24/48 hours
• Assisting on bank account opening requests
• Conducting file reviews and update file records
• Ensuring compliance related works are carried out on all clients
• Liaising with banks for account opening, payment processing and transaction monitoring
• Recording of timesheet in a correct and prompt manner
• Maintaining up to date client records in file and on CRM
• Submit request on the different online portals for statutory filings
• Adhere and comply with company’s policy and procedures at all times

Job Requirements

• Degree holder in Law and Management or Accounting and Finance or any related field.
• ICSA or ACCA partly or fully qualified.
• A minimum of 1 year experience within the Global Business sector.
• Dynamic, committed, and proactive.
• Strong interpersonal and communication skills.
• Good team player with a strong customer service drive.

We are an equal opportunity employer and are committed to creating a diverse and inclusive environment for all team members. We welcome applications from all backgrounds and experiences. Please note that we will be contacting only those candidates who best meet the requirements for this position.