Receptionist

We are looking for a Receptionist to join our Facilities business unit, which forms part of our Internal Firm Services (IFS).

The Facilities team plays a key role in ensuring the smooth day-to-day operations of the firm, including workplace management, office services, and providing a safe, efficient, and professional environment for both employees and visitors.

A career within Internal Firm Services will give you the opportunity to support core business operations and help ensure an efficient, professional, and well-functioning workplace environment.

Candidates for this role ideally match the skills below:

• Strong organisational and multitasking abilities with the capacity to manage evolving priorities.
• High level of personal responsibility, reliability, and flexibility in working arrangements.
• Professional presence with excellent interpersonal and communication skills.
• Strong attention to detail and a proactive, solutions-oriented mindset.
• Ability to engage confidently with stakeholders at all levels while maintaining discretion and professionalism.
• Awareness of workplace operations, including security, visitor management, and facilities coordination.

If this resonates with you, read our exciting job description.

What should the Receptionist expect? 

As a Receptionist, you will play a key role as the first point of contact for the firm, ensuring a professional and welcoming environment. This role goes beyond traditional reception duties, requiring a proactive approach to supporting Facilities operations and contributing to the smooth running of the office.

You will work closely with internal teams and stakeholders, demonstrating flexibility, ownership, and a strong understanding of how your role contributes to the wider business.

Responsibilities 

If you are successful, you will undertake responsibilities which could include a combination of but are not limited to:

• Managing incoming calls and ensuring queries are handled efficiently and directed appropriately.
• Welcoming, assisting, and guiding visitors while ensuring a high standard of client experience.
• Coordinating closely with the Facilities team on administrative and operational matters.
• Supporting office logistics, supplier coordination, and Facilities-related activities.
• Monitoring reception and visitor flow with awareness of security and access considerations.
• Providing general administrative support, including document handling and office coordination tasks.
• Proactively assisting with day-to-day office needs such as meeting room readiness and supplies.
• Collaborating and communicating effectively with stakeholders across all levels of the organisation.
• Upholding the firm’s professional standards, including confidentiality, presentation, and conduct.
• Performing ad-hoc tasks and adapting to changing priorities as required.

Experience and Qualifications 

• A minimum of 1 year of experience in a similar or customer-facing role.
• Candidates with a completed secretarial or administrative qualification will be preferred.
• Good working knowledge of Microsoft Office tools.
• Willingness to work flexible hours to meet business needs.

PwC’s inclusive and collaborative culture fosters continuous learning, enabling you to stay at the forefront of digital assurance trends and make a meaningful impact for our clients worldwide. Join our team to embark on a rewarding journey where your skills, passion and commitment to excellence will be valued and celebrated.