Stonehage Fleming is one of the world’s leading independently owned family offices and the largest in Europe, Middle East and Africa (EMEA), as measured by its breadth of services, geographic reach and by assets under management, advice and administration.
Stonehage Fleming provides a range of services from long-term strategic planning and investments to day-to-day advice and administration to over 250 families of wealth. The Group employs over 500 people in 11 offices in 7 jurisdictions around the world.
WORKING RELATIONSHIPS
The position reports to the relevant Team Leader of the Middle Office Team. This role involves close and regular interaction with all member of the FO team, Accounting, Banking and Investment teams as well as external business contacts such as banks, administrators and clients.
OVERALL PURPOSE
The individuals will fully support any Business Units in ensuring data entry respects Stonehage Fleming’s standards, accuracy, confidentiality of information recorded and undertake various projects.
PRINCIPAL ELEMENTS & ACCOUNTABILITIES
- Collect, update and maintain client static data in our in house integrated system (Business Central) for the Family Office, Corporate Service divisions, Legal, Tax, Reporting, Financial Services and Investment Management divisions
- Undertake and coordinate data cleansing exercise for the above Divisions and certain Group projects
- Ensure that the procedures and checklists are kept up to date for the various data entry & regulation requirement the department is in charge of
- Provide general administrative support and be responsible for filing
- Communication with external parties, such as registered agent
- Create new contacts necessary for the Business Developpment pipeline. Ensure they are kept up-to-date and merge duplicate upon request in Laserfiche Form for the Group
- Assist during the New Business Aapproval Committee (NBAC) process, organize the weekly agenda, update Group report on any NBAC case and delete Lost opportunities for the Group
- Keep GDPR Data Map Process up-to-date for certain business units, such as Family Office Switzerland, Jersey and Liechtenstein and Mauritius
- Update the data base in respect of the Group companies
- Being part of the testing of certain workflows / processes, which are linked to on-boarding, reporting or regulation
- Assist Risk & Compliance with any remediation
- Order Legal Entity Identified (LEI) on the UnaVista platform for any Client which has financial transactions and collect all necessary customer due diligence
- Monitor the lists of authorized signatories and lists of directors for Family Office in Cygnetise
- Economic Substance: work in collaboration with the SME for the classification and the update of the data base as well as requesting the deregistration when applicable
- Responsible for the update of Business Central and project linked to reporting requirement
- Involved in tasks coming from sub-departments linked to the same Head of Department
QUALIFICATIONS AND EXPERIENCE
- Diplôme de l’Ecole de Commerce, Maturité commerciale/gymnasiale, CFC d’employé de commerce or equivalent
- At least 3 years of experience in an administrative position
- Experience working for a fiduciary services provider and/or STEP qualification would be advantageous
SKILLS
- Bilingual English/French, if possible English mother tongue
- Good Microsoft Office skills (Word and Excel)
- Pro-activity and ability to work with little guidance
- Meticulous attention to details
- Organisation skills with the aptitude to stay focused on assigned tasks
- Ability to keep confidentiality with regard to client matters
This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment / secondment.
Stonehage Fleming is one of the world’s leading independently owned family offices and the largest in Europe, Middle East and Africa (EMEA)* as measured by its breadth of services, geographic reach and by assets under management, advice and administration.
Stonehage Fleming provides a range of services from long-term strategic planning and investments to day-to-day advice and administration to over 250 families of substantial wealth. The Group employs over 500 people in 11 offices across 8 geographies.
WORKING RELATIONSHIPS
This role will involve close and regular interaction with Relationship Directors / Managers, Accountants within the Family Office department and the other departments.
MAIN DUTIES INCLUDE:
- Assisting with the incorporation/set up of new companies and with Fund structures
- Dealing with regulators in the course of the incorporation or re-domiciliation process
- Assist internal stakeholders on ad-hoc client requests and group project as they arise
- Contribute to continuous improvement of processes and procedures
- Prepare and arrange signature of all documents required for the transfer of the administration of entities between different offices, liaise with all relevant departments in respect of such transfers
- Administration of own portfolio of entities where necessary. Such administration to include :
- Termination/ strike off/ liquidation of fund structure, companies and foundations in any jurisdiction
- Assist with transfers in/out of entities from/to other administrators
- Drafting of: Documentation / Resolutions / Loan Agreements / Powers of Attorney / Facility Documentation / Property transaction documents / Letters to third parties
- Assisting in client meeting preparations and assistance on general matters arising
- Respond to requests for execution of transactions or provision of information and clarification
- Respond to requests from Accounting and Compliance departments for information and clarification about accounts or related administrative issues
- Periodic reviews of companies are prepared to ensure proper governance
- Ensure that internal company data base system contains accurate and up to date client information
- Provide general administrative support and assistance
- Providing absence cover
- Assist Team Leader and Managers on ad-hoc client requests
- Provide assistance to the Team Leader in case of holiday and sickness
- Any other ad-hoc duties that may be required from time to time
QUALIFICATIONS AND EXPERIENCE
- Has an equivalent degree / professional qualifications like ICSA (Institute of Chartered Secretaries and Administrations)
- Has a minimum of 5 years practical experience in the offshore financial services industry
SKILLS
- Advanced Word and Microsoft Excel skills
- English at a business level (min. C1)
- A good working knowledge of funds structuring – preferably in the international financial services market
- Solid administration experience built up within similar high net worth clients environment
- Excellent interpersonal and communication skills with the ability and maturity to deal effectively with all levels of staff and management within the Group
- A strong client care / service orientation
COMPETENCIES AND BEHAVIOURS
- Supports and works towards team goals
- Schedule and manage workload effectively
- Communicates in a clear and relevant manner
- Delivers excellent client service
- Delivers work of a high standard, output is accurate and error free
- Takes a proactive approach and works on own initiative where possible
This job description is a guide to the principal, current duties of the job, it does not form part of the contract of employment/secondment.
Stonehage Fleming is one of the world’s leading independently owned family offices and the largest in Europe, Middle East and Africa (EMEA)* as measured by its breadth of services, geographic reach and by assets under management, advice and administration.
Stonehage Fleming provides a range of services from long-term strategic planning and investments to day-to-day advice and administration to over 250 families of substantial wealth. The Group employs over 500 people in 11 offices across 8 geographies.
OVERALL PURPOSE
As a Senior Client Service Officer you will be primarily responsible for the provision of an efficient, professional administrative support service to Relationship Directors/Managers, on on-boarding of potential new clients. This role will involve close and regular interaction with all members of the Trust Team, Relationship Directors / Managers, Accountants within the Family Office International department and the other departments.
PRINCIPAL TASKS & RESPONSIBILITIES
- Assist with the Relationship Manager with the New Business Approval Committee
- Complete any KYC documents necessary for the on-boarding of new clients; i.e. assisting with collecting all CDD necessary and work in collaboration with Compliance
- Assisting the Relationship Manager by completing the internal documents, such as Client Questionnaire, Self-certification and running internal risk rating
- Assist with ad’hoc requests or projects requested by the Head of Department
PERSON SPECIFICATIONS
- Well organized, with an interest in working in a high paced, high pressure environment
- Bachelor degree or equivalent
- First work experience in the Trust business is an advantage
- Good level of English
- A strong interest in the Trust and Company administration business
- Advanced Microsoft Word and Excel skills
- Excellent interpersonal and communication skills with the ability and maturity to deal effectively with all levels of staff and management within the Group, third party service providers such as asset managers and tax consultants
- A strong client care / service orientation
We offer you the opportunity to work in an enjoyable environment within an international, fast growing organization.
This job description is a guide to the principal, current duties of the job, it does not form part of the contract of employment/secondment.
Stonehage Fleming is one of the world’s leading independently owned family offices and the largest in Europe, Middle East and Africa (EMEA)* as measured by its breadth of services, geographic reach and by assets under management, advice and administration.
Stonehage Fleming provides a range of services from long-term strategic planning and investments to day-to-day advice and administration to over 250 families of substantial wealth. The Group employs over 500 people in 11 offices across 8 geographies.
OVERALL PURPOSE
As a Client Service Officer you will be primarily responsible for the provision of an efficient, professional administrative support service to Senior Associate of the Department, on on-boarding of potential new clients. This role will involve close and regular interaction with all members of the Administrator Team, Accountants within the Family Office International department and the other departments.
PRINCIPAL TASKS & RESPONSIBILITIES
Assist other team members to manage :
- On-boarding of potential new clients by completing the internal workflow and by collecting the CDD on the related person
- Working in collaboration with the Business Compliance Officer and the Risk and Compliance department to obtain all needed approval
PERSON SPECIFICATIONS
- Well organized, with an interest in working in a high paced, high pressure environment
- Bachelor Degree or Equivalent
- English at a good level (Advanced)
- A strong interest in the Trust and Company administration business
- Advanced Microsoft Word and Excel skills
We offer you the opportunity to work in an enjoyable environment within an international, fast growing organization.
This job description is a guide to the principal, current duties of the job, it does not form part of the contract of employment/secondment.
Stonehage Fleming is one of the world’s leading independently owned family offices and the largest in Europe, Middle East and Africa (EMEA)* as measured by its breadth of services, geographic reach and by assets under management, advice and administration.
OVERALL PURPOSE
To provide an accounting and tax service offering to our Clients as well as to the allocated Client Relationship Managers (CRM) building strong service relationships to enhance, retain and grow business.
The Senior Accountant will perform various accounting, servicing, coordinating, support and relationship management activities to assist with the day-to-day duties of accounting services for a portfolio of Clients. The strategy is to grow this service offering and team over time.
The Senior Accountant forms an integral part of the Clients service centre, bringing together the skills, systems, processes and procedures relating to Client accounting.
PRINCIPAL ELEMENTS AND ACCOUNTABILITIES
Take full personal ownership, responsibility and accountability of all transactions, interaction and enquiries for the allocated Client portfolio. This will include, but not be limited to:
- Providing day-to-day accounting and other services to allocated clients;
- Preparing trial balances, management accounts;
- Type out and format the client’s annual financial statements;
- Carrying out, on a timely basis, all administrative tasks assigned;
- Assist the accountants with any requests that come from the client;
- Applying standard procedures to facilitate the rendering of quality services to clients in a consistent, effective and efficient manner and exercising quality control to ensure that all accounting reports conform to set standards;
- Assisting to ensure that clients’ files (be it electronic or paper based) are organised, completed and up to date;
- Recording all time spent accurately to facilitate invoicing and internal reporting;
- Follow processes and procedures, working to set quality standards and keeping to agreed turn-around times;
- Ensure that client queries and/or complaints are dealt with efficiently and timeously, and escalated immediately where needed;
- Ensure the highest level of service, quality of work and support to our Clients, the CRM other areas internally as well as other teams within Stonehage Fleming;
- Liaise with internal departments to promote clear channels of communication and working relationships;
- Provide ad hoc assistance with projects and analyses
- Demonstrate the company’s values on a daily basis.
RISK MANAGEMENT
- Responsible for implementing and maintaining controls relevant to the position.
QUALIFICATIONS AND EXPERIENCE
- Has a BCom (Accounting) or equivalent degree / diploma or partly or Fully ACCA qualified
- Has 4-5 experience in accounting and Tax in global business including GBL, Authorised companies and similar
COMPETENCIES, SKILLS AND BEHAVIOURS
- Fluent in English, both written and spoken;
- Excellent attention to detail, delivering work of a high standard;
- Proactive, solution focused with proven analytical and problem‐solving abilities;
- Team oriented with flexible approach;
- Ability to use initiative and work independently;
- Integrity, accountability and professionalism;
- Excellent communication skills, written and verbal;
- Able to structure work logically and efficiently and executes accordingly in a high-pressure environment.
This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment / secondment.
Stonehage Fleming is one of the world’s leading independently owned family offices and the largest in Europe, Middle East and Africa (EMEA)* as measured by its breadth of services, geographic reach and by assets under management, advice and administration.
OVERALL PURPOSE
To provide an accounting and tax service offering to our Clients as well as to the allocated Client Relationship Managers (CRM) building strong service relationships to enhance, retain and grow business.
The Accountant will perform various accounting, servicing, coordinating, support and relationship management activities to assist with the day-to-day duties of accounting services for a portfolio of Clients. The strategy is to grow this service offering and team over time.
The Accountant forms an integral part of the Clients service centre, bringing together the skills, systems, processes and procedures relating to Client accounting.
PRINCIPAL ELEMENTS AND ACCOUNTABILITIES
Take full personal ownership, responsibility and accountability of all transactions, interaction and enquiries for the allocated Client portfolio. This will include, but not be limited to:
- Providing day-to-day accounting and other services to allocated clients;
- Preparing trial balances, management accounts;
- Type out and format the client’s annual financial statements;
- Carrying out, on a timely basis, all administrative tasks assigned;
- Assist the accountants with any requests that come from the client;
- Applying standard procedures to facilitate the rendering of quality services to clients in a consistent, effective and efficient manner and exercising quality control to ensure that all accounting reports conform to set standards;
- Assisting to ensure that clients’ files (be it electronic or paper based) are organised, completed and up to date;
- Recording all time spent accurately to facilitate invoicing and internal reporting;
- Follow processes and procedures, working to set quality standards and keeping to agreed turn-around times;
- Ensure that client queries and/or complaints are dealt with efficiently and timeously, and escalated immediately where needed;
- Ensure the highest level of service, quality of work and support to our Clients, the CRM other areas internally as well as other teams within Stonehage Fleming;
- Liaise with internal departments to promote clear channels of communication and working relationships;
- Provide ad hoc assistance with projects and analyses
- Demonstrate the company’s values on a daily basis.
RISK MANAGEMENT
- Responsible for implementing and maintaining controls relevant to the position.
QUALIFICATIONS AND EXPERIENCE
- Has a BCom (Accounting) or equivalent degree / diploma;
- Has 3 to 5 years practical experience in auditing or accounting, ideally in the professional services or financial services industry;
- Has proven experiences in preparing annual financial statements for Global Business Companies
COMPETENCIES, SKILLS AND BEHAVIOURS
- Fluent in English, both written and spoken;
- Excellent attention to detail, delivering work of a high standard;
- Proactive, solution focused with proven analytical and problem‐solving abilities;
- Team oriented with flexible approach;
- Ability to use initiative and work independently;
- Integrity, accountability and professionalism;
- Excellent communication skills, written and verbal;
- Able to structure work logically and efficiently and executes accordingly in a high-pressure environment.
This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment / secondment.
Stonehage Fleming is one of the world’s leading independently owned family offices and the largest in Europe, Middle East and Africa (EMEA)* as measured by its breadth of services, geographic reach and by assets under management, advice and administration.
OVERALL PURPOSE
To provide an accounting and tax service offering to our Clients as well as to the allocated Client Relationship Managers (CRM) building strong service relationships to enhance, retain and grow business.
The Accountant will perform various accounting, servicing, coordinating, support and relationship management activities to assist with the day-to-day duties of accounting services for a portfolio of Clients. The strategy is to grow this service offering and team over time.
The Accountant forms an integral part of the Clients service centre, bringing together the skills, systems, processes and procedures relating to Client accounting.
PRINCIPAL ELEMENTS AND ACCOUNTABILITIES
Take full personal ownership, responsibility and accountability of all transactions, interaction and enquiries for the allocated Client portfolio. This will include, but not be limited to:
- Providing day-to-day accounting and other services to allocated clients;
- Preparing trial balances, management accounts;
- Type out and format the client’s annual financial statements;
- Carrying out, on a timely basis, all administrative tasks assigned;
- Assist the accountants with any requests that come from the client;
- Applying standard procedures to facilitate the rendering of quality services to clients in a consistent, effective and efficient manner and exercising quality control to ensure that all accounting reports conform to set standards;
- Assisting to ensure that clients’ files (be it electronic or paper based) are organised, completed and up to date;
- Recording all time spent accurately to facilitate invoicing and internal reporting;
- Follow processes and procedures, working to set quality standards and keeping to agreed turn-around times;
- Ensure that client queries and/or complaints are dealt with efficiently and timeously, and escalated immediately where needed;
- Ensure the highest level of service, quality of work and support to our Clients, the CRM other areas internally as well as other teams within Stonehage Fleming;
- Liaise with internal departments to promote clear channels of communication and working relationships;
- Provide ad hoc assistance with projects and analyses
- Demonstrate the company’s values on a daily basis.
RISK MANAGEMENT
- Responsible for implementing and maintaining controls relevant to the position.
QUALIFICATIONS AND EXPERIENCE
- Has a BCom (Accounting) or equivalent degree / diploma;
- Has 3 to 5 years practical experience in Accounting, ideally in the professional services or financial services industry;
- Has proven experience in preparing annual financial statements for companies and trusts;
COMPETENCIES, SKILLS AND BEHAVIOURS
- Fluent in English, both written and spoken;
- Excellent attention to detail, delivering work of a high standard;
- Proactive, solution focused with proven analytical and problem‐solving abilities;
- Team oriented with flexible approach;
- Ability to use initiative and work independently;
- Integrity, accountability and professionalism;
- Excellent communication skills, written and verbal;
- Able to structure work logically and efficiently and executes accordingly in a high-pressure environment.
This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment / secondment.
