Senior Client Executive

JOB SUMMARY:

Under the direction of the reporting lines, the senior client executive is responsible for a portfolio of
clients and acting as the direct point of contact.

Key Responsibilities
• Ensure a timely, precise and high quality service delivery to all clients
• Ensuring compliance with anti-money laundering procedures, working closely with compliance  team for the proper due diligence in gathering all the necessary data and information for a full new client review;
• Attend to corporate secretarial functions;
• Drafting of minutes/resolutions;
• Prepare and organize board documents efficiently and in a timely manner;
• Attending board and other meetings as required;
• Instructing payments, statutory filings/returns and ensure a timely delivery
• Attend to client queries in a timely manner with a high service standard ensuring ownership   through to completion;
• Proactively resolve clients moderate to complex issues and escalating as required;
• Responsible for incorporation of client entities, i.e. the ROC & FSC application process;
• Liaise with external parties such as bankers, auditors, lawyers and regulatory bodies;
• Liaise with related authorities for permits and licenses;
• Build and maintain good relationship internally with juniors, peers and line manager;
• Train, guide, and coach team members on technical aspects of the job to ensure readiness to deliver work;
• Maintaining proper and complete file for each client – physical as well as on the DMS;
• Daily and effective input on timesheet or any time management system;
• Attend client meetings with Team Leader/Manager as and when required;
• Ensure that necessary filings as per the legal and regulatory framework are made within the                prescribed deadline;
• Ensure that the required information are uploaded and updated on the relevant internal systems in
place;
• Ensure that invoices are prepared by the finance department on time;
• Prepare client invoices as part of the billing process;
• Ensure compliance of portfolio with applicable legal framework;
• Familiarize and adhere to internal policies and procedures;
• To identify training needs of team members and provide relevant training to subordinates;
• Any other cognate duties that may from time to time be required which are appropriate to the role
and business requirements.

Client Executive

JOB SUMMARY:

The Client Executive acts as the corporate brand ambassador to promote, uphold, enhance, and
safeguard the image and reputation of the company by providing a high standard of quality service to a high-net-worth diverse clientele. Under the supervision of the Team Leader, the CE is accountable for administering client portfolios comprising of mixed structures. This role requires high ethical standards and strict adherence to the statutory and legal framework & requirements as well as internal protocols in all areas of work.

Key Responsibilities:
Portfolio Management
• Assume responsibility for the day-to-day operation of the clients’ portfolios by performing
varying corporate and fiduciary administrative tasks;
• Ensure successful onboarding of client & incorporation of businesses in line with good
governance principles and applicable laws;
• Conduct regular reviews of files to ensure that they hold up-to-date documents/information as
prescribed by the company protocols, laws & regulations;
• Adhere to set guidelines in respect of drafting, filing and classification of information;
• Conduct self-review of work/files to ensure that information is accurate and compliant prior to
submitting to higher levels for endorsement;
• Pro-actively prepare and plan meetings by ensuring that relevant information, dates &
documents has been effectively communicated to all parties;
• Take notes and draft concise, accurate minutes of meetings and ensure a timely delivery of
quality work to parties concerned;
• Prioritize and organize workflow and ensure constant monitoring of files to meet deadlines;
• Display confidence in delivering client solutions and swiftly escalate issues for resolution;
• Process and monitor bank transfers, payments and FX transactions while maintaining proper
records to ensure compliance with statutory obligations and avoid penalties;
• Conduct research from relevant sources to enhance knowledge and have a proper
understanding of the clients’ business as well as legal/regulatory implications;
• Apply practical knowledge when drafting minutes, resolutions, and other documents;
• Makes effective use of appropriate checklists, policies and procedures when effecting a
transaction;
• Regularly record accurate information on the time management system for billing purposes.
Compliance and KYC
• Comply with internal, statutory and regulatory requirements in all areas of work;
• Ensure that all necessary statutory filings are done accurately, within deadlines to avoid penalties;
• Ensure proper verifications of client data according to the CDD principle;
• Perform customer due diligence on client files as assigned and escalate any potential
threat/suspicious transactions promptly.
• Identify suspicious transactions and make relevant reports

Broader Contribution:
• Develop sound knowledge of all applicable company guidelines and practices;
• Participate in the company’s training initiatives and collaborate with junior levels as required;
• Cultivate a cordial relationship with internal & external stakeholders with the aim of improving
ease of doing business and creating new business opportunities;
• Perform as required, after discussion and mutual understanding, any other related duties.

Key Requirements:

• Either a Degree in Law and Management or a Professional Qualification (ICSA/STEP);
• At least 3 years of working experience in a similar position in a Management Company ;
• Good Knowledge and understanding of:
o Legal and Regulatory framework, including Codes, FIAMLA Act, GBC, AC and KYC Standards; o
Company Secretarial duties and Board matters;
o Corporate and Trust Administration Functions, Compliance and Good Governance
principles;
• Good understanding of the regulatory laws involved in servicing a variety of clients with portfolios
of various complexities

Key Skills
• Good company secretarial skills with the ability to draft resolutions, minutes and other relevant
documents;
• Has excellent customer service skills;
• Has strong planning, organizing and coordinating skills backed by sound time management skills;
• Is analytical and is able to produce accurate, clear and concise work;
• Can juggle between priorities efficiently to deliver within set deadlines;
• Is committed, confident and results-oriented;
• Display sound judgement when resolving issues and taking decisions;
• Has excellent written and verbal communications skills in both English and French;
• Is a team player and can collaborate effectively with stakeholders;
• Is autonomous, self-disciplined and can productively work remotely;
• Is able to operate in a fast moving, demanding and high-pressure environment;
• Is a quick learner with the ability to apply knowledge appropriately

Associate Client Executive

Job Description:

As an Associate Client Executive, you will work closely with the Client Executive and any other member of the team as assigned by the head of department and your core assignments consist of:

• ensuring that all transactions/assignments are executed timely and efficiently;
• assisting on corporate and trust administration duties and any other related matters;
• coordinating with relevant authorities as & when required;
• executing and monitoring bank transfers, payments, FX transactions;
• preparing client information packs and account opening forms;
• coordinate & organize meetings and prepare related documents;
• following up on client correspondence such as letters, faxes, emails, client telephone calls;
• maintaining comprehensive and up to date client, business and transaction records on interaction with clients at all times;
• filing, updating client information on relevant internal systems;
• daily and effective input on timesheet or any time management system;
• ensuring that necessary filings are made as per the Legal & Regulatory framework within the prescribed deadline;
• familiarizing and adhering to internal policies and procedures;
• any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

REQUIREMENTS

  • A Good HSC or a degree in law and management / business law would be advantage
  •  Good fluency in English & French & can read and write effectively in both languages
  • Ms. Office conversant (word & e-mail)
  • A pleasant personality and a desire to learn and grow
  • Self-disciplined, well organized and time conscious

Client Accountant

Job Description:

  • Bookkeeping
  • Financial Statements preparation
  • Management Accounts
  • GST and Corporate Tax returns for entities in a number of different sectors including retail
  • Food & Beverages
  • Shipping, Asset Management
  • Real Estate

Junior Payments Administrator

Job Description:

The Role of the payments administrator is to support the Jersey client teams with the preparation of general and international payments for clients of Hawksford.

Principal Accountabilities:

  • Prepare payments in the core data base and respective banking platforms
  • Conduct relevant AML searches to support the AML obligations.
  • Review existing client files to ensure payment requirements are in keeping
  • Load banking statements and supporting documentation in the payment process
  • Working in a pressurized, time-sensitive environment
  • Work in tandem with client teams to ensure that payment are made in line with the required service level agreements
  • Contributes to the ongoing efficiency and process development within the team
  • Collaborates with colleagues across the organisation to make sure the client expectations are achieved

Required Skills & Experience

  • Experience in the trust and company industry.
  • Direct experience of working on a payment team.
  • Manage payment preparation cases through a successful conclusion.
  • Be well organised and have the ability to deliver and work under pressure.
  • Have an eye for accuracy and attention to detail.
  • Excellent collaborative skills.

Supervisor Client Administration

MAIN DUTIES:

• Management of day-to-day administration of client companies for international offices.
• Assist in the incorporation of companies.
• Client on-boarding process including KYC documentation and verification.
• Monitoring ongoing compliance procedures and controls for existing clients.
• Assist in Internal administrative duties.
• Administrative tasks including and not limited to:
drafting of resolutions, handling changes in directors and shareholders, attestations and legalisations of
documents, issuance of registry certificates, bank account openings, processing of bank transfers, annual
reviews and other required annual statutory filings.
• Drafting of processes.
• Application for Residency Permits for clients.

QUALIFICATIONS & EXPERIENCE:

• Degree holder in Law and Management or any related field or ACCA/ICSA Level 3.
• At least 3 years of experience in administration of client companies.

OTHER REQUISITES

• Dynamic, committed and proactive.
• Strong organizational skills.
• Autonomous.
• Good Communication and Interpersonal Skills.
• Good team player, with strong customer service drive.
• Analytical and problem-solving skills.

How to apply
Kindly send a motivation letter, detailed Curriculum Vitae and copies of relevant academic certificates by email to: [email protected].

Only the best candidates will be called for an interview.
The company reserves all rights not to make any appointment following this advertisement.
Equal Opportunity Employer.

Software Engineer

DTOS is seeking a talented Software Engineer specialising in the Microsoft Power Platform to join its multi-purpose team that is contributing to DTOS digital transformation. The role is an opportunity to take responsibility for guiding, developing and supporting the organisation’s digital ecosystem.

MAIN DUTIES

• Design, develop, and implement Microsoft Power Platform solutions, including Power BI, Power Apps, and Power Automate.
• Customisation of and providing best practices guidance on issue and project tracking software.
• Define and analyse database queries for creating custom calculations in BI.
• Utilise expertise in other tools to optimise processes and enhance efficiency on software used within the company.
• Ensure seamless integration between Microsoft Power Platform and other tools within the organisation’s technology stack.
• Collaborate with business stakeholders to understand, analyse and design business requirements.
• Conduct thorough testing to guarantee the reliability and functionality of implemented solutions.
• Ensure adherence to best practices with industry standards.
• Proactively document solutions, processes, designs and lessons learned and incorporate learnings into future solution design considerations.
• Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code    where applicable.

QUALIFICATIONS & EXPERIENCE:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum 3 years’ experience as an IT Consultant with expertise in Microsoft Power Platform.
• SQL database knowledge and query writing.
• Proven working experience on the JIRA platform would be a definite advantage.

OTHER REQUISITES

• A can do, positive attitude.
• In-depth understanding of data modeling, business process automation, and workflow optimization.
• Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with
attention to detail and accuracy.
• Strong knowledge of coding standards and methodologies and Agile Methodology.
• Strong problem-solving skills and Organisation Skills.
• Result-oriented professional.

How to apply

Kindly send a motivation letter, detailed Curriculum Vitae and copies of relevant academic certificates by email to: [email protected]
Only the best candidates will be called for an interview.
The company reserves all rights not to make any appointment following this advertisement.
Equal Opportunity Employer

Team Leader-Client Accounting

MAIN DUTIES:

• Review and ensure that accounting records are complete and accurate.
• Ensure that assignments are completed within the set deadline dates.
• Coaching colleagues through on the job learning and monitoring of their progress.
• Assist in the implementation of service excellence and Great Place To Work action plan.
• Be efficient in time management of projects and tasks and provide suggestions for improvement.
• Be able to demonstrate good relationship with internal and external stakeholders.
• Assist the Accounting manager in adhoc tasks.

QUALIFICATIONS & EXPERIENCE:

• ACCA Qualified
• Minimum 5 years’ experience in the Global Business Sector

OTHER REQUISITES

• A can do, positive attitude.
• Dynamic, committed and proactive.
• Strong interpersonal and communication skills are essential.
• Good team player, with strong customer service drive.
• Up to date with relevant legislations and regulations.
• Proficient with MS office tools (Teams, Microsoft office) and other accounting tools

How to apply

Send a motivation letter, detailed Curriculum Vitae and copies of relevant academic certificates by email to: [email protected]

Only the best candidates will be called for an interview.

The company reserves all rights not to make any appointment following this advertisement.
Equal Opportunity Employer

Accounting Interns

Job description:

– To assist with book-keeping and preparation of financial statements

– To assist with the audit of client companies

– To work on inwards monitoring transactions

– To work on projects like migrations, fillings ect

– To assist accountants on daily tasks

– To attend to any other ad-hoc accounting tasks as and when required.

Key Details:

– Position: Accounting Trainees

– Duration: 1 year via Yep

– Program Format: On-the-job training

Benefits of Joining Stonehage Fleming:

– Exposure to diverse accounting practices

– Mentorship from industry experts

– Shuttle Van

Senior Administrator with Fund exposure

  •  Assisting with the incorporation/set up of new companies and with Fund structures
  • Dealing with regulators in the course of the incorporation or re-domiciliation process
  • Assist internal stakeholders on ad-hoc client requests and group project as they arise
  • Contribute to continuous improvement of processes and procedures
  •  Prepare and arrange signature of all documents required for the transfer of the
    administration of entities between different offices, liaise with all relevant departments in
    respect of such transfers
  •  Administration of own portfolio of entities where necessary. Such administration to include :
    • Termination/ strike off/ liquidation of fund structure, companies and foundations in
    any jurisdiction
    • Assist with transfers in/out of entities from/to other administrators
    • Drafting of: Documentation / Resolutions / Loan Agreements / Powers of Attorney /
    Facility Documentation / Property transaction documents / Letters to third parties
    • Assisting in client meeting preparations and assistance on general matters arising
  •  Respond to requests for execution of transactions or provision of information and
    clarification
  •  Respond to requests from Accounting and Compliance departments for information and
    clarification about accounts or related administrative issues
  • Periodic reviews of companies are prepared to ensure proper governance
  • Ensure that internal company data base system contains accurate and up to date client
    information
  •  Provide general administrative support and assistance
  • providing absence cove
  •  Assist Team Leader and Managers on ad-hoc client requests
  •  Provide assistance to the Team Leader in case of holiday and sickness
  •  Any other ad-hoc duties that may be required from time to time

QUALIFICATIONS AND EXPERIENCE

  •  Has an equivalent degree / professional qualifications like ICSA (Institute of Chartered Secretaries
    and Administrations)
  • Has a minimum of 5 years practical experience in the offshore financial services industry

SKILLS

  •  Advanced Word and Microsoft Excel skills
  •  English at a business level (min. C1)
  •  A good working knowledge of funds structuring – preferably in the international financial services
    market
  •  Solid administration experience built up within similar high net worth clients environment
  •  Excellent interpersonal and communication skills with the ability and maturity to deal effectively
    with all levels of staff and management within the Group
  •  A strong client care / service orientation

COMPETENCIES AND BEHAVIOURS

  • Supports and works towards team goals
  •  Schedule and manage workload effectively
  •  Communicates in a clear and relevant manner
  • Delivers excellent client service
  • Delivers work of a high standard, output is accurate and error free
  • Takes a proactive approach and works on own initiative where possible
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