• Compliance & Risk

Job Description

The Risk & Compliance Officer supports the Risk and Compliance Department in ensuring that the organization operates within all relevant laws, regulations, and internal policies. This role is integral to maintaining robust risk management and compliance frameworks, with a focus on regulatory compliance, risk identification, and supporting the ongoing development of a strong compliance culture within the company.

Key Responsibilities

• Assist in the implementation and monitoring of risk management policies, procedures, and controls to mitigate potential risks to the organization’s operations.
• Support the review and maintenance of the company’s risk and compliance registers, ensuring that controls are effective and up to date and follow up action are implemented accordingly.
• Conduct and document periodic risk assessments, identifying both regulatory and non-regulatory risks in collaboration with relevant departments.
• Assist in the execution of compliance and risk monitoring programs and report findings to the Risk & Compliance Director / Head of Compliance.
• Contribute to the preparation of reports for management, regulators, and grout risk & compliance as required.
• Maintain accurate and up-to-date records of compliance and risk management activities.

• Finance & Accounting

Job Description

A technical expert position responsible for providing specialized knowledge in private wealth services without supervisory duties. This role serves as the primary subject matter expert for trust structures, tax treatments, and technical requirements while delivering training and guidance on complex matters.

Core Responsibilities: 

• Provide technical leadership in private wealth services
• Drive technical excellence and standards
• Provide expertise to help develop technical training materials with Global Technical Training Team
• Monitor regulatory and industry changes
• Resolve complex technical matters
• Guide implementation of best practices
• Champion quality control processes

Tasks:

• Review complex technical deliverables
• Provide technical guidance and training
• Monitor changes in accounting standards
• Develop technical procedures
• Resolve complex accounting queries
• Lead technical implementations
• Review complex client structures
• Guide regulatory compliance matters
• Monitor team’s quality KPI and provide recommendations to Manager
• Develop technical documentation
• Address escalated technical issues
• Support team members on their technical questions, as needed
• Perform other related duties as assigned for role and business needs

• Client Services

Job Description

As a skilled professional on all aspects of corporate secretarial and corporate legal administration you will know how to plan and prioritise your day.  

You will get the opportunity to showcase your aptitudes in the administration of closed-end fund structured clients.  

You will build strong customer relationships and deliver customer centric solutions to our clients, making good and timely decisions but always acting with the highest integrity to safeguard our business.  

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.  

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.  

We want everyone to reach their full potential and to do this we expect our people to share their knowledge with colleagues. In turn we would encourage you to seek new ways to grow and challenge yourself to be the best you can be.  

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.  

• Finance & Accounting

Job Description

Job Summary:

A mid-level accounting position responsible for delivering comprehensive corporate accounting services with minimal supervision. This role handles both low and medium complexity clients, focusing on core accounting processes. The position requires independent execution of established procedures while maintaining quality and timeliness standards in financial reporting and compliance requirements.

Core Responsibilities:

• Handle low to moderate complexity accounting tasks independently
• Ensure accurate and timely completion of assigned deliverables
• Build knowledge of client requirements and industry practices
• Apply relevant accounting standards and requirements
• Seek feedback and training for professional development
• Support team members and assist in basic client communication

Tasks:

• Monitor and manage assigned mailboxes
• Perform periodic bookkeeping and reconciliations
• Gather and maintain source documents and records
• Post journal entries and ensure accurate recording of transactions
• Prepare working schedules and working papers
• Attend and assist with audit queries
• Prepare and compile data for tax/VAT filings
• Prepare financial statements, and other deliverables using prescribed guidelines
• Prepare or assist in preparation of periodic and annual accounts
• Perform self-review of all deliverables
• Address moderate complexity accounting queries independently
• Escalate questions and issues to senior team members
• Assist in regulatory reporting activities
• Address review comments from reviewers/clusters promptly
• Use prescribed guidelines to analyze and resolve problems
• Complete and sign off required checklists
• Conduct self-reviews to maintain quality standards
• Perform other related duties as assigned for role and business needs

• Finance & Accounting

Job Description

Job Summary:

A mid-level accounting position responsible for delivering comprehensive corporate accounting services with minimal supervision. This role handles both low and medium complexity clients, focusing on core accounting processes. The position requires independent execution of established procedures while maintaining quality and timeliness standards in financial reporting and compliance requirements.

Core Responsibilities:

• Handle low to moderate complexity accounting tasks independently
• Ensure accurate and timely completion of assigned deliverables
• Build knowledge of client requirements and industry practices
• Apply relevant accounting standards and requirements
• Seek feedback and training for professional development
• Support team members and assist in basic client communication

Tasks:

• Monitor and manage assigned mailboxes
• Perform periodic bookkeeping and reconciliations
• Gather and maintain source documents and records
• Post journal entries and ensure accurate recording of transactions
• Prepare working schedules and working papers
• Attend and assist with audit queries
• Prepare and compile data for tax/VAT filings
• Prepare financial statements, and other deliverables using prescribed guidelines
• Prepare or assist in preparation of periodic and annual accounts
• Perform self-review of all deliverables
• Address moderate complexity accounting queries independently
• Escalate questions and issues to senior team members
• Assist in regulatory reporting activities
• Address review comments from reviewers/clusters promptly
• Use prescribed guidelines to analyze and resolve problems
• Complete and sign off required checklists
• Conduct self-reviews to maintain quality standards
• Perform other related duties as assigned for role and business needs

• Client Services

Job Description

Responsibilities:

The Associate Manager is responsible for low-medium process complexity, client issues and demands.

The Associate Manager will act as the Reviewer for the work submitted by the Junior Associate, Associate & Senior Associate and ensures that the work delivered to clients is compliant to the Group and Company compliance policies as well as local regulatory framework.

The Associate Manager will send the work to the Manager for final review and submission to clients where required.

Tasks:

• Train and coach team members working under his/her supervision or working on his/her client portfolio.
• The Associate Manager will review the tasks prepared by Junior Associate, Associate & Senior Associate in line with their respective Job Description. In particular, this would be as per the  list below and send to the Manager for final review when necessary as per Company policy:
  • Change in business plan, approve WRS or attend special meeting for approval and confirm that change in business plan is as per IQ-EQ policy and Mauritian law, review WRS
  • Approve request for payment and inform client once bank confirmation received. Do call back with clients on payments.
  • Verify request for payment and supporting documents are compliant then send to Manager for approval.
  • Letters to stakeholders such as ROC / FSC.
  • Bank and/or custody account opening pack.
  • Verify that all documents, to be submitted for approval by board of directors, are compliant and necessary approval from local authorities are requested and obtained.
  • For distribution or dividend or redemption, ensure that the management accounts to-date and forecasted management accounts after transaction are available and confirm solvency of the client company prior and post the transaction. Verify resolution and notice of distribution where required prior to release.
  • Liaise with shareholders, through the Manager (where applicable) to provide duly filled-in and signed self-certification forms. Identify Reportable accounts
  • Review PAN application form and board resolution and submit to the Manager (where applicable) for approval.
  • Resolutions for change in Auditors and FSC approval (where applicable); change in bank signatories; change of registered office. Submit for approval to the Board of Directors.
  • TRC application before submission to FSC. Upon approval, send to FSC.
  • Application for current standing certificate & application of certificate of good standing.
  • Board resolutions for change of bank signatories / registered office / company secretary and related supporting documents/letters.
• Review board pack before submission to board members; participate in board meeting; review minutes before communicating to board members; ensure that minutes are signed upon validation by all board members. Ensure completion of all relevant corporate actions required and updating of internal data management software (“Microgen 5Series”). Any matters arising out of board meetings and relevant corporate actions should be monitored to ensure completion.
• Liaise with the client for the appointment or resignation of MLRO/DMLRO/Compliance Officer, identify new MLRO/DMLRO/Compliance Officer, assess against a set of criteria including AML/KYC then inform the Senior Associate/Associate to prepare letters and supporting documents for approval by the Board of Directors and FSC. Ensure FSC is notified within appropriate delay.
• Monitor that AML & KYC/CDD checks on  new directors, shareholders (up to beneficial owners), investors and investee companies.
• Ensure that there is a proper monitoring to collect any outstanding due diligence documents
• Ensure that client files are compliant with the Laws and Regulations of its jurisdiction.
• Ensure invoices are generated in line with Budget agreed for the team and review of invoices once generated from the Billing Team
• Attend other ad-hoc request from clients and identify potential for billing initiatives on ad hoc work done
• Monitor debtors’ days / lock up days and ensure timely cash collection
• Perform other Secretarial related routine tasks including but not limited to securing signatures of relevant signatories on documents, assisting the Manager in special assignments & projects.
• Provide assistance to Manager on any inspection received from the Regulator.
• Ensure that all statutory filings of the Company e.g. filing of accounts & Tax returns, TRC have been complied with.
• Update time sheets as required under the IQ EQ’s internal policies.
• Ensure that all documentation/company’s records are duly scanned and saved on the document management software (“EazzyFiling”) and maintained on the Client’s File. Company’s physical files/documents are to be maintained in proper order in compacter/safe/filing cabinets.
• Ensure that archiving of documentation is done post approval from Assistant Manager/Manager
• Work together with the Manager to ensure a proper allocation of client/task to the team members.
• Participate and provide input to the performance review and development plan of team members whom he/she has worked with, trained or coached
• Review Time Sheet of Team Members and approve same as per Company Policy.
• Ensure the relevant systems (5Series) is updated at all times for portfolio.
• Update planning information (BiLLy) once submitted by Associate / Senior Associate
• Ensure protection of information assets of IQ-EQ MU and to abide by the ISMS in place at IQ-EQ MU
• Participate in key events organized by IQ EQ or in committees set up
• Assist Director – Client Management with preparation of client profiles and reports
• Monitor the WIP chargeability of companies administered within the portfolio

Key competencies for position and level:

• Customer focus
• Communicates effectively
• Develops talent
• Directs work
• Collaborates

Key behaviours we expect to see:

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

• Accuracy
• Approachability
• Attention to detail
• Prioritisation
• Proactivity
• Relationship Building
• Taking ownership

Deliverables (KPIs)

• On-time delivery
•  Compliance or internal audit deficiencies of client dossiers assigned
•  Complaints from clients on files reviewed (quality)
• Penalties
• % Personal chargeability

• Operations

Job Description

As a skilled professional on all aspects of corporate secretarial and corporate legal administration you will know how to plan and prioritise your day.

You will get the opportunity to showcase your aptitudes in the administration of closed-end fund structured clients.

You will build strong customer relationships and deliver customer centric solutions to our clients, making good and timely decisions but always acting with the highest integrity to safeguard our business.

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

We want everyone to reach their full potential and to do this we expect our people to share their knowledge with colleagues. In turn we would encourage you to seek new ways to grow and challenge yourself to be the best you can be.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.

• Technology

Job Description

As a result of continued growth, we have a fantastic opportunity for an experienced Application Services Analyst to join our global team, to provide specialist support and administration of our global client delivery applications. 

The Application Services Analyst is responsible for developing, documenting, and supporting business solutions, applications, and reports within the company’s application suite. The role includes administration of systems, access, processes, and controls.   

Relationship building with stakeholders across business and IT department will be essential, as will understanding pain points and devising solutions, ultimately leading to a deep technical knowledge of the platforms used and input into development roadmap and driving best practices. 

You will need to have experience working in a fast-paced environment and able to prioritise tasks that contribute to the delivery of project workstreams, BAU activities, and response to incidents.   

You will have the ability to work together with colleagues based all over the globe both within the Infrastructure team and across the Global Service Desk, Regional IT, Workplace support, Application services, and Information Security. 

You will be tenacious and passionate, with the ability to take ownership of tasks whilst managing your time effectively, and prioritising tasks to meet deadlines.   

You will maintain excellent attention to detail and have a logical approach to solving problems under pressure and an active communicator on technical issues that affect client delivery. 

The role requires you to have the ability to communicate clearly and with impact in a fast-paced and high pressure situations including the ability to challenge and influence the view of senior stakeholders respectfully, confidently, and effectively to bring a new perspective.  

Tasks (what does the role do on a day-to-day basis) 

• Ascertain requirements and work towards end goals for reporting and projects in an efficient and accurate way 
• Development and maintenance of reports tailored to client needs and requirements 
• Investigate issues, apply known resolutions to resolve incidents or reproduce issues and document findings as part of incident and problem resolution  
• Key business application oversight, administration, and support 
• Review and document functional design of solutions and reports 
• Ensure / follow control and process around business requests 
• Actively participate in team efforts on report design and review, across global locations 
• Ensure that gaps / enhancements are identified, reported, and documented 
• Collaborate within the wider IT function to achieve a high-quality service across the application suite, based on client’s needs 
• Seek improvements and efficiencies for business requirements 

Key competencies

In addition to demonstrating our Global Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: 

• Collaborates 
• Communicates effectively 
• Manages complexity 
• Customer focus 
• Global perspective 
• Tech savvy 
• Instils trust 
• Drives vision and purpose 
• Optimizes work processes 

• Compliance & Risk

Job Description

As an Associate Executive in the AML/CFT Audit team, you will assist in conducting independent audits of financial institutions to ensure compliance with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations. This role involves evaluating internal controls, identifying risks, and ensuring adherence to local regulatory frameworks such as FIAMLA, FIAML Regulations 2018, and the FSC AML/CFT Handbook.

Key Responsibilities:

• Assist in audits of financial institutions’ AML/CFT frameworks, policies, and procedures.
• Conduct walkthroughs of business processes to identify key AML/CFT risks and controls.
• Prepare and test audit samples for various customer types (e.g., PEPs, beneficial owners).
• Evaluate the design and operational effectiveness of AML/CFT controls.
• Document audit findings and assist in preparing audit reports.
• Participate in meetings with stakeholders to discuss audit observations.

• Client Services

Job Description

As a skilled professional on all aspects of corporate secretarial and corporate legal administration you will know how to plan and prioritise your day.

You will get the opportunity to showcase your aptitudes in the administration of closed-end fund structured clients.

You will build strong customer relationships and deliver customer centric solutions to our clients, making good and timely decisions but always acting with the highest integrity to safeguard our business.

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

We want everyone to reach their full potential and to do this we expect our people to share their knowledge with colleagues. In turn we would encourage you to seek new ways to grow and challenge yourself to be the best you can be.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.