ROLE:
Trust and Corporate Administrator
REPORTING TO: Client Service Executive
LOCATION:
Mauritius
ROLE SUMMARY
To provide support and assistance to members of the team to include administering a portfolio of clients whilst maintaining and developing relationships with said clients and third parties and ensuring that all business is conducted in accordance with the policies and procedures of Accuro Group, guidelines and requirements of the local regulator.
KEY RELATIONSHIPS:
Internally:
• Staff within the Company at all levels
• Accuro Group (Including the Investment Services and Legal divisions)
Externally:
• Clients
• Banks
• Intermediaries
QUALIFICATIONS:
Holding a relevant entry level professional qualification, e.g. ACCA, STEP, ICSA Certificate or Diploma and possibly studying/willing to study for further qualifications.
REGULATOR CLASSIFICATION:
N/A
KEY RESPONSIBILITIES:
• To deliver a superior client service, seeking to understand clients’ needs, wishes and interests as a starting point for enhancing and developing long term mutually beneficial relationships.
• To ensure that all business is conducted within the rules, guidelines and requirements of the local regulator. To follow all applicable internal compliance considerations and appropriate processes, policies and procedures.
• To ensure all trust and company administration is undertaken in accordance with the Company’s policies and procedures.
• To liaise with banks and intermediaries in an appropriate manner on all administrative issues.
• Identify new opportunities to develop both existing and new client relationships.
• To deliver and exceed on the quantitative and qualitative performance and budget expectations of the role.
• To work collaboratively within the team to support the strategic and operational objectives.
• To understand, buy-in and practice Accuro’s culture and values.
CORE SKILLS AND EXPERIENCE REQUIRED:
• A minimum of 5 years’ experience within a Trust environment.
• A sound knowledge of fiduciary functions and the ability to apply that knowledge.
• A sound knowledge of core aspects of company and trust administration.
• A good understanding of the regulatory environment including the regulations, rules and guidance and their implications.
• Being fluent in English (Written and oral).
• Computer skills (including Microsoft Word and Excel). Navone knowledge and experience will be an advantage.
• Client relationship management skills.
• Organised, accurate, prepared to take ownership of tasks and understanding when to ask for advice or support, following tasks through to completion, and able to manage own time.
• Able to work under pressure and to time frames.
• Pro-active, self-motivated and solutions driven.
• Good inter-personal and communication skills (written/verbal).
• Able to identify relevant material risks and issues.
• Ability to learn: striving for personal development, using and developing knowledge.• Co-operation and collaboration: able to work together with clients and other team members supportively, whilst able to challenge constructively when required.
• Flexibility: ability to modify behaviour or goals when opportunities or problems arise.