Job Description

Responsibilities:

The Investor Services Associate Executive (the “Officer”) must understand all aspects of the investor services processes related to each type of fund structure (OE and CE) as serviced by IQ-EQ. The Officer shall perform such work with a reasonable amount of supervision. The Officer shall communicate (with a reasonable amount of supervision) with clients and investors on routine operational matters and shall be able to resolve issues that have no immediate impact on client relationship.

Tasks

• Responsible for the entire transfer agency work process and all related investors’ activities, except the review. The Officer is expected to master all aspects of this part of the value chain.
• Communicate with clients and investors on a day-to-day basis concerning ongoing work.
• Communicate with Compliance, Risk and/or Legal Departments as and when required to ensure successful delivery of transfer agency work.
• Review all such Customer Due Diligence (“CDD”) documents relative to the onboarding/admittance of Individual and/or Non-Individual investors. Applying a reasonable degree of judgment tailored to each specific case to determine whether normal, simplified or enhanced CDD is required.
• Ensure investor details required for FATCA and CRS are complete and reporting is completed in line with MRA requirements and as per agreed deadline.
• Handle initial and subsequent subscription requests in line with the constitutive and offering documents of each IQEQ Fund client.
• Handle Capital Call Process, inclusive of the design and preparation of the capital call (or drawdown) notices, liaison with clients to secure the necessary approvals and dissemination of notices to investors. This also includes the monitoring of inward remittances from such investors and discuss possible classification of defaulting investor with clients in case of non-receipt of cash within prescribed timelines.
• Responsible for processing the redemption of shares and follow the Redemption Process.
• Work on transfer of shares and interests, which includes review of CDD of both transferee(s) and transferor(s), secure the necessary transfer instrument(s) and liaise with the relevant corporate secretarial teams to secure the necessary board (or GP) approval.
• Process Dividend or Capital Distributions, which includes, running the necessary checks/screenings, verifying banking details, effecting payouts within cut off time, and sending dividend confirmations or distribution notices to investors. This includes monitoring of funds post payouts to ensure no return of funds and investors are in receipt of their entitled monies.
• Ensure Customer Due Diligence Documents are available on Investors in whose name a corporate action is being carried out.
• Ensure necessary approval is obtained for Third Party Reliance Arrangements, PEPs and REPs and update of systems (for instance, 5Series and/or Paxus) accordingly in a timely manner.
• Ensure proper handing over to Company Secretarial team for compliance monitoring on an on-going basis.
• Provide updated Register of Investors to the Accounting/Company Secretarial team promptly following a corporate action.
• Apply diligence, attention to details and respect of deadlines.
• Prepare as appropriate and send the daily/weekly/monthly/quarterly/ad-hoc Fund Reporting (Statement of Account/Holding or NAV Statement) within the timelines prescribed in the constitutive and offering documents of each IQ-EQ Fund client.
• Provide accurate Investors’ information to the Accounting/Company Secretarial team.
• Update planning information (submit to Reporting Line).
• Flag and tackle client issues before they become a complaint.
• Other Investors Reportings/Communications, such as K-1 Reportings, Extension of Life/Final Closing Dates, ESG Reporting, etc.
• Ensure protections of information assets of IQ-EQ MU and to abide by the ISMS in place at IQ-EQ MU.

Other Ancillary Task

• Completion of timesheet on a timely basis to ensure a proper booking of time is done on a daily basis for each task completed, and meet the efficiency ratio as may be agreed by the CMT members from time to time;
• Filing: This includes the safekeeping of hard copy of documents received from investors in wet-ink original in their respective file in a very orderly manner as per IQEQ protocols.
• Voluntarily assist the other members of the Investor Services Team to ensure that the workload of the team is balanced amongst teammates.

Key competencies for position and level

• Customer focus
• Communicates effectively
• Plans and aligns
• Interpersonal savvy
• Action orientated
• Solution driven

Key behaviours we expect to see

Role

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following

• Accuracy
• Attention to detail
• Critical Th
• Collaboration
• Organisation
• Proactivity
• Relationship building
• Taking ownership

Qualifications

Required Experience

Education / Professional Qualifications

• Degree holder or partly qualified in ICSA

Technical

• A brief knowledge of Laws and Regulations issued by the Financial Services Commission regarding OE and CE

Computer / program knowledge

• Beginner level of capability of the MS Office suite, Word & Excel

Company, Product And Market Knowledge

• Basic accounting, corporate, compliance and/or legal. A balanced mix of all these would be ideal

Languages

Fluent in English (both writing and speaking)

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices

Job purpose

 

Hawksford is currently looking for a dynamic person to fulfil the role of an Assistant Manager to support the growth of a new shared service team in Mauritius.

 

This strategical objective is led by a dedicated specifically trained team embedded within Hawksford Mauritius. This growing team will roll out globally the due diligence and data management process, establish the adoption of it and will interact actively with the foreign offices as well to ensure that existing and new client due diligence files are in line with the relevant AML requirements and the statutory books and records data is accurately managed and maintained.

Principal Accountabilities:

• Assist the business lead to provided support, coaching and development to a team of administrators.
• Assist with Adhoc day to day delivery of tasks as defined by the business lead.
• Review client due-diligence files in line with the pre-defined global AML/CFT to ensure compliance requirements are met.
• Identify and advise of CDD deficiencies and agree approach to obtaining additional information.
• Review, update any client information and ensure documents are indexed and loaded on the Hawksford system.
• Create records in the core data base.
• Manage and secure data integrity.
• Perform research via internal and external sources, gather and analyze documentation in accordance with regulatory and KYC requirements.
• Conduct relevant AML searches for multiple jurisdictions.
• Ensure an awareness and understanding of Regulatory requirements, standard, simplified, and enhanced CDD measures in relation to the relevant jurisdiction/s and apply appropriately.
• Ensure jurisdictional regulations are met.
• Working in a pressurized, time-sensitive environment
• Responsibility for the maintenance of accurate statutory records for the Hawksford Group client base
• Work in tandem with client teams to ensure that statutory registers (members, directors, company secretary) are up to date and all necessary changes are notified to the Company Registrar within the required time frames
• Provide secretarial related advice and support to client facing teams as required Operates in accordance with established SLA’s
• Contributes to the ongoing efficiency and process development within the team
• Collaborates with colleagues across the organisation and other Hawksford offices to make sure the client expectations are met.
• To adhere to all internal policies and procedures.
• Provides support to client-facing functions in the identification and completion of all relevant documentation to support the remediation project
• Report and provide regular updates to the Senior Officer or any other designated person and provide general assistance to the latter and to undertake any ad hoc duties as may be required.
• Acts as a point of knowledge and excellence for all CDD queries

 

 

Other Responsibilities:

• Protect the confidentiality, integrity, and availability of all information on Hawksford, its clients and employees at all times to safeguard the professional reputation of Hawksford, its employees and its clients.
• Accurate time recording in accordance with Hawksford Policies & Procedures.
• Comply with all information security policies, procedures, and guidelines in place at Hawksford to ensure information security.

In Hawksford Mauritius, we support the idea of hybrid working and this position allow to work between Moka or Grand Baie office.

Job Description & Summary
Candidates for this role, ideally match the skills below:

– Knowledge of business valuation and modelling;

– Excellent communication skills;

– Strong attention to detail;

– Ability to work effectively in teams under time pressure and manage multiple commitments.

If this resonates with you, read our exciting job description.

Summary

The important problems we solve are some of the following:

• Resolve business crises for our iconic global and local clients.
• unlock greater value from existing assets and ongoing capital expenditures — as well as new acquisitions, investments and complex corporate arrangements.
• Ensure transparency through fair value reporting, putting more emphasis on the importance of valuation and value analysis.

Our team assists our clients with all their valuation and financial modelling requirements. We draw upon our deals experience across many industries to support and partner with our clients, to positively impact society and the communities in which we operate.

What would our Associates expect from us

As an Associate, you will work with leading corporate clients and investors, helping and supporting them tackle their toughest decisions. Your engagements will include a mix of corporate strategy (growth strategy, market entry, pricing, commercial excellence, product strategy) and transaction-related work (commercial due diligence and pre- and post-deal value creation). Our team has a wide variety of experience and your work will be varied, fast paced – no engagement is ever the same.

Responsibilities

If you’re successful, your role and responsibilities will include a combination of but are not limited to:

• Assist with the drafting of valuation reports both for financial reporting and transaction purposes;
• Assist in the execution of M&A transactions including preparing sell-side and buy side valuations;
• Assist in the execution of financial modelling assignments;
• Use feedback and reflection to develop self awareness, personal strengths and address development areas;
• Demonstrate critical thinking and the ability to bring order to unstructured problems;
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives;
• Use straightforward communication, in a structured way, when influencing and connecting with others;
• Able to read situations and modify behaviour to build quality relationships;
• Uphold the firm’s code of ethics and business conduct.

Experience and Qualifications

• University degree in Mathematics, Finance, Accounting, Economics or equivalent;
• Preferably with 1 year of experience in a similar role or as an intern.

Required Skills

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements
Not Specified

Available for Work Visa Sponsorship?
No

Government Clearance Required?
Yes

Purpose of the job

Assist the Compliance Officer and MLRO in the day-to-day operations of the Compliance Function of regulated clients in the implementation and management of approved policies and procedures.

Main Responsibilities

• Carrying out compliance reviews of the special licences housed at Ocorian, including ensuring compliance with statutory filing requirements to Registrar of Companies and Financial Services Commission etc.
• Assisting in producing Compliance and MLRO reports
• Ensuring a regular compliance follow up on the files and the effective implementation of reviews
• Checking the completeness of due diligence documents of clients
• Helping in reviewing the compliance policies, procedures, internal controls and Compliance Monitoring Programme
• Assisting the Manager for liaison with regulatory bodies
• Assisting in the preparation of onsite inspections of Financial Services Commission
• Assisting during independent audits of clients under portfolio
• Conducting monthly and ad hoc transaction monitoring of clients under portfolio
• Maintaining GoAML database for MLRO and DMLRO
• Conducting and maintaining proper records of sanctions screening
• Engaging actively in adoption and implementation of KYC principles and the anti-money laundering and combatting terrorism financing measures, laws and guidelines
• Assist in preparing training sessions for educating and advising staff and clients on compliance issues, coordinating personnel training requirements, identifying business risks and keeping up to date with changes in AML and compliance regulatory requirements
• Any other related work as may be requested by the Manager – Regulatory and Compliance

Qualifications

• Degree holder in Law, Management, Finance or related fields or partly qualified in any relevant professional qualification, e.g., ICSA, ACCA, CAMS, ICA.

Knowledge/Skills/Experience

• Knowledge of the financial services industry and applicable AML/CFT requirements will be an advantage.
• Disciplined, diligent and with good attention to details.
• Proficient in Microsoft Office tools (Word and Excel) and ability to use IT tools and workflows effectively.
• Good behaviour and attitude, and ability to work well in teams.
• Ability to diligently follow instructions given and to ask questions if anything is unclear.
• Good sense of responsibility and professionalism.
• There is a requirement to undertake mandatory training as applicable; and
• The role holder must be professionally always presented and conduct himself/herself in a business-like manner.

Competencies

• Quick Thinking and learning
• Team work
• Planning and organising
• Research and investigating
• Flexibility and adaptability.
• Being able to work independently and under pressure

Additional Information

All our staff seeks to embody our core values that underpin everything that we do and that reflect the skills and behaviors we all need to be successful. These are:

• We are AMBITIOUS – We think and act globally, seizing every opportunity to support our clients and staff – wherever in the world they may be.
• We are AGILE – Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient, and effective.
• We are COLLABORATIVE – We take the time to understand our clients’ needs so that we can deliver personalized solutions every time.

The Role: Associate Team Leader – Fund Administration – Private Equity

The Associate Team Leader will have to manage a portfolio of companies with minimum assistance and to carry out day-to-day administration including but not limited to corporate secretarial functions, the preparation of meetings, drafting of minutes/resolutions and undertaking regulators periodic risk reviews.

Duties

• Be the lead contact for a portfolio of clients.
• Ensure all transactions relating to clients’ affairs are executed timely and efficiently.
• Assist in set up of closed-end funds structured as companies / limited partnerships, CIS Managers and GBL / AC SPV’s.
• Closing for closed-end funds / admittance of investors and undertaking customer due diligence.
• Prepare / review of capital calls / drawdown notices and conduct the requisite corporate actions for approval.
• Ensure all statutory registers are maintained are up to date.
• Prepare/ review written resolutions for the approval of transactions (including investments / restructuring / disposal of investment etc.).
• Prepare / review Board packs including arranging and attending Board meetings.
• Prepare / review payment instructions in line with internal bank transfer validation process.
• Assist the Fund accounting team on audits of financial statements and signoff of same.
• Deal with regulators/service providers including FSC, banks, auditors, etc.
• Co-ordinate and resolve all fund-related issues, under guidance of Team Leader/Manager, as required, including attending to client queries in a timely manner.
• Maintain a high standard of customer service at all times.
• Proactively resolve clients matters and escalating as required.
• Build and maintain good relationship with team members.
• Coaching, supervision and review of client work of assigned Fund Administrators.
• Maintaining proper and complete client files /records.
• Timely update of client database system as per internal procedures.
• Ensure compliance with anti-money laundering procedures including KYC.
• Recording all time spent accurately to facilitate invoicing and internal reporting.
• Review of client invoices as part of the billing process.
• Ensure that that all statutory fillings under company secretarial duties are made within the prescribed deadline.
• Ensure compliance with internal systems, procedures and processes.

Qualifications and Skills

• Applicants should have at least a degree in the relevant field or be ACCA / ICSA qualified
• At least 6-7 years of experience in the Global Business sector
• Sound knowledge of legal & regulatory framework
• A high level of accuracy and attention to detail
• Good analytical and problem-solving skills
• Excellent written and verbal communication skills
• Strong organizational and multi-tasking skills
• Ability to work under tight reporting deadlines
• Proactive, motivated, team player and flexible
• Well-versed in Microsoft Office tools

Training

Not only will “on-the-job” training be provided, but Trident offers employees the opportunity to enhance their technical knowledge and experience by providing a financial assistance policy that promotes further studies.

Remuneration

Salary commensurate with experience and qualifications.

Applications

• Applications should include a full CV and will be treated in the strictest of confidence.

Job Description & Summary
Our Business Recovery Services & Forensics department is looking for experienced Managers to join its team.

A career within Business Recovery Services & Forensics will provide you with the opportunity to support our clients survive an imminent crisis or simply fix gaps in their organisation.

Our Business Recovery Services team drives operational change at pace whether it is to reduce cost as a means of protecting margins, responding to a crisis or to realise the value of a deal or transaction. We help clients reduce balance sheet stress, generate cash and reduce costs, increase profitability and refinance to find the best source of capital to support their business objectives. In some instances we accept appointments as an Insolvency Practitioner for banks and regulators and conduct local and cross border transactions.

In our Forensics practice, we assist clients to investigate, analyse and resolve potential crisis that impact value, and/or provide forensic advisory services upfront to prevent economic issues from arising. By enabling our clients to prevent issues before they arise, we help them maintain their economic value, manage their reputation and improve their operational resilience and conduct fraud risk reviews. Our Forensics practice also covers Anti Money Laundering and Counter Terrorism Financing reviews.

Key responsibilities:

• Work on the delivery of large and complex insolvency, restructuring and independent business review mandates, locally and cross-border;
• Investigate a wide range of issues such as fraud, bribery and regulatory breaches by working alongside lawyers on disputes, litigations and regulatory matters, as well as helping clients to prevent or mitigate crisis;
• Lead analysis and discussions with clients to get to the heart of the employer’s key business drivers, identifying risks and opportunities, understanding the company’s financial performance and the position of key stakeholders, to advise clients on appropriate action;
• Design client solutions and develop client deliverables such as assignment reports and presentations;
• Assist in the credit management and liaison with various stakeholders on debt collection;
• Support marketing and business development initiatives (both internally and externally) to continuously develop our position in the market;
• Manage a diverse and inclusive team; and
• Take responsibility for leading junior members of the team where required including coaching and upskilling of junior team members.

Required Skills & Competencies

• University degree in Law/Finance/Accounting;
• ACCA level 2;
• At least 5 years’ experience working in a large professional services firm or financial services sector.
• Understanding of regulatory and statutory requirements;
• Stakeholder Management and negotiations experience;
• Ability to independently manage projects and clients;
• Reporting ability with excellent verbal and written skills;
• Confidence and presence, with credibility at the highest levels;
• Excellent organisational, analytical, project management, report writing skill, and problem solving skills;
• Proficient in excel;
• Demonstrated ability to work under pressure and meet tight deadlines; and
• Ability to develop and maintain good client relationships.

Required Skills

Optional Skills

 

Desired Languages (If blank, desired languages not specified)

 

Travel Requirements
Up to 100%

Available for Work Visa Sponsorship?
Yes

Government Clearance Required?
Yes

Your Role

• You will lead the Client Service Team and coordinate all activities to deliver Mercator services;
• You will ensure that Service Level Agreements are met and that business risks are identified and managed;
• You will provide regular and proactive feedback on service delivery to the multinational clients and the Account Management Team;
• You will plan team resources in line with business demands, participate in the recruitment and selection process, lead, coach, develop and appraise employees within the team in order to motivate personnel;
• You will continually review and sign off on the work performed by the team, and make recommendations in improving existing procedures as well as performance of the team

About You

• You have a degree in Law;
• You have 5+ years relevant experience in Corporate Law Legal field and people management;
• You have working experience in international environment and project management;
• You have flexibility and ability to manage multiple priorities in a fast paced environment;
• You have strong analytical, problem solving and communication skills;
• You are fluent in English (written and spoken);

Our Benefits

Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.

deVere Investment Ltd is the largest private investment banking company in Mauritius and this is your opportunity to be part of our success.

 

 

An award-winning, sustainable organization prioritizing both client and employee well-being. Under the guidance of visionary CEO Nigel Green, you’ll receive top-notch training and career support, propelling you towards a successful future. Utilize our global advisory licenses and cutting-edge technology to shine in your role.

We are looking for a Junior Client Representative to join our team and be responsible for:

• Responding to client inquiries for information about products and services.
• Client solicitation and managing existing clients portfolio.
• Scheduling advisor-client meetings.
• Drafting written or electronic communications on behalf of advisors.
• Logging and tracking customer calls or emails.
• Maintaining databases of client information for advisors.
• Recording and resolving customer complaints.
• Managing advisors’ social media accounts.
• Helping with client requests, such as transferring funds.
• Notifying clients about new products or services.
• Ensuring that regulatory rules are being followed.

What we need from you:

• With or without experience
• A passion for delivering world-class customer experiences
• Strong analytical and strategic thinking skills
• Exceptional communication and relationship-building abilities
• Fluent in English (oral and written)
• Makes timely, necessary decisions
• Results driven
• Raising the bar; high achievement becomes the standard

What you will benefit from deVere Investment:

• Safe and conducive work environment
• Opportunities for career and personal development
• Job will be motivating, rewarding and satisfying

Job Description

The Associate Executive – Operational Compliance assists and supports the Operational Compliance Officer and Associate Manager to provide a centralised compliance services to IQ-EQ MU’s clients.

Tasks

• Assist the Associate Manager/Officers in –
• Ensuring that all regulatory approvals are processed and up to date
• Preparing re-assessment reports for the AML/CFT and Corporate Governance frameworks for specific clients
• Conducting client file review of less complex structures
• Conducting risk profiling of client companies as appropriate
• Preparing re-assessment reports of Code of Business Conduct
• Work under the supervision of the Associate Manager and Officers to
• Ensure that relevant processes are adhered to and mitigate financial implications in the event of process failures leading to substantial loss to IQEQ
• Conduct Customer Due Diligence on the principals of client companies
• Conduct Enhanced Due Diligence (EDD) for PEP and REP
• Assist delivery team by conducting World checks/ internet checks for clients
• Assist the Associate Manager and the Officers to work on Administrators Compliance Reports and Periodic Reviews for high/ medium and low risk clients
• Ensure protections of information assets of IQ EQ MU and to abide by the ISMS in place at IQ EQ MU.

Qualifications

Education / professional qualifications

• Degree holder in Law or any other relevant field

Background Experience

• Minimum 1 year experience in the financial services sector preferably in compliance or Operation

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.