HR Business Partnering

• Business Partner with business units to integrate people strategies with overall organizational strategy.
• In close conjunction with the Head of HR Mauritius and the local senior leaders, to implement any changes. Guide the Managers and employees during this process
• Provide HR consulting services to as it relates to human resources programs and policies, often encompassing all areas of human resources.
• Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions).
• Drive the people processes (performance, development, and engagement) to ensure that employees’ level of performance and capabilities meet the current and future standards.
• Facilitate employee relationship (induction, development, coaching, mentoring, underperformance, termination etc.)
• Assist Service Line Heads in driving International Mobility programme to encourage knowledge sharing (Immigration
• Continuously participate in the optimization, design, redesign and implementation of tools and processes improving HR-efficiency and contribute to/or lead assigned HR projects or activities.
• Ensure that people’s plans are aligned with global direction and shaped for the organisational’ s needs.
• In collaboration with the Head of HR, use the people plans as a context for effective implementation of people management disciplines such as compensation and benefits, succession planning, people development, and performance management to achieve business goals.
• Collaborate closely with HR Service Delivery and provide them with input and data regarding employee life cycle changes.
• Ensure defined processes and approval flows are followed, foster development of ethics and compliance awareness, and oversee full compliance to HR policies and procedures and employment related laws and regulations.
• Gather and analyse relevant data, trends, and patterns and identify gaps and priorities, particularly in the areas of talent management, performance management, workforce planning, strategic recruitment, and capability development.
• Work in collaboration with the Head of HR to ensure a coherent implementation of people plans and processes across the organisation and ensuring they align with global direction.
• Ensure efficient processing of HR administration.

Talent Management/Succession Planning/ Learning & Development Plan 

• Support line management in forecasting and planning the talent pipeline requirements in line with the function/business strategy. Work closely with the recruitment team with regards to talent acquisition.
• Assist the Head of HR to create assessment approaches to identify talent.
• Assist the Head of HR on restructuring plan, workforce planning, and succession planning: identify training needs and individual management coaching needs.
• Assist leader to identify the high potential through talent management and establish a development plan for each high potential to ensure succession of key positions.
• Assist the Head of HR to create and execute learning strategies and programs.
• Assist the Head of HR to evaluate individual and organizational development needs and lead, implement and manage employee’s development initiatives.
• Work with Learning & Development team to deploy different kinds of learning methods for the to the organization, such as coaching, online training, and so on. Organize e-learning courses٫, workshops, and other training. Utilize Grow capacity to provide training and development opportunities to the employees.
• Coach and challenge leaders to support the development of leadership capability.
• In collaboration with the L&D team, implement training initiatives.
• Lead the evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
• Assess the success of development plans and help employees make the most of learning opportunities.
• Help managers develop their team members through career path by continuous coaching to Managers.
• Gather and analyze data to identify trends, gaps, and priorities, particularly in the areas of performance management, talent development, and workforce planning.
• Develop and deliver training programs, materials, and resources on HR-related topics. (Local policies- Employee Handbook, Work from Home policy etc)

Employee Relations 

• Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.
• Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.
• Consult with employees and management on employee relations issues providing guidance and assistance with policy interpretation, open and direct communication, conflict resolution, performance management, and conduct-related issues.
• Serve as an initial point of contact for local employee relations, including conducting exit interviews.
• Researches and explains laws and legal affairs concerning employment to managers, supervisors, and employees.
• Uses surveys, interviews, and other studies to research human resource policies, compensation, and other employment issues. After analyzing the information, makes recommendations on changes.
• Advises and trains managers and supervisors in best employee relations practices and strategies for managing supervisor problems and employee grievances. Develops further training as needed.

• Bachelor’s Degree or equivalent experience.
• 4-5 years HR Business Partner or equivalent experience ideally within a fast-paced global organisation.
• Deep knowledge of employment-related laws and regulations, HR concepts and expertise.
• Knowledge related to HR policies, processes and practices of Compensation and Benefits, Recruitment and Onboarding, Performance Management, Leadership Development.
• Solid business/ labour market understanding.
• Assertiveness, interpersonal and communication skills with a proven ability to build positive relationships with multiple stakeholders with employees at all levels of the organisation.
• Credibility and recognition of ethical behaviour.
• Analytical and able to implement decisions quickly.
• Adaptation and flexibility to act in a changing and complex environment, with a multitasking mindset.
• Willingness to work in a fast-paced, flexible environment.
• Strong detail orientation, follow up and organizational skills.
• Formidable team player.
• Effective communication skills both verbal and written; proven experience of establishing, maintaining, and developing working relationships at all levels.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

· We are AMBITIOUS – We think and act globally, seizing every opportunity to support our clients and staff – wherever in the world they may      be.

· We are AGILE – Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient and             effective.

·We are COLLABORATIVE – We take the time to understand our clients’ needs so that we can deliver personalised solutions every time.

Purpose of the Job:

Provide administration and company secretarial services to a portfolio of client entities under the supervision of the Senior Officer and / or Manager and in strict adherence to the policies and procedures of the company.

Main Responsibilities:

Conduct the following within prescribed deadlines:

–   Conduct the day to day Management and Administration of a portfolio of clients in Corporate Services Unit

–   Ensure completeness of due diligence documents for a portfolio of clients according to Ocorian Policies and Procedures.

–   Lodge statutory filings.

–   Draft simple board resolutions.

–   Open and maintain clients’ bank accounts.

–   Process payments and banking instructions.

–   Carry out the application and renewal of Tax Residency Certificates.

–   Carry out the application and renewal with the Data Protection Office.

–   Compile board packs for Board Meetings.

–   Attend board meetings and draft minutes for low complexity client entities.

–   Carry out the annual / special meetings for low complexity client entities.

–   Execute the Company Secretarial and Administration processes whilst ensuring an optimal level of efficiency and productivity at all times.

–   Educated to A level or equivalent;

–   Completed first degree in a relevant field or ICSA Level 1 or ACCA Level 2 or any professional qualification related to the Global or financial sector.

Knowledge, Skills and Experience:

–          Ability to learn CBRIS and any IT Systems related to the job.

–          At ease with the use of technology necessary for conducting board meetings.

–          Able to use independently the internal booking facilities when organising meetings.

–          Microsoft Office Proficiency (Intermediate level).

–          Having a minimum of 1 year of relevant working experience.

Competenices:

–          Communication.

–          Performance & Execution.

–          Interpersonal Relationship.

–          Problem Solving & Analysis.

–          Coping with Pressure and Setbacks.

–          Learning & Researching.

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

·       We are AMBITIOUS – We think and act globally, seizing every opportunity to support our clients and staff – wherever in the world they              may be.

·       We are AGILE – Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient and            effective.

·       We are COLLABORATIVE – We take the time to understand our clients’ needs so that we can deliver personalised solutions every time.

The Business Analyst will be responsible for analysing business needs, help identify business inefficiencies and propose solutions through analytical based review and validation.  The Business Analyst will demonstate a good level of expertise in overall system design, including work process flows, data integrity and consistency.  The Business Analyst will also be responsible for maintaining and enhancing management information reports based on key business outputs.

Main Responsibilities:

• Work closely and collaboratively with business units, subject matter experts and technical resources to identify business needs, define projects, develop business requirements and project manage the development effort to completion.
• Lead requirement analysis, validation and verification, ensuring that business requests are complete, consistant, efficient and verifiable.
• Review, analyse and map the effectiveness and efficiecy of existing core systems and processes and develop strategies for improving or futher leveraging the same.
• Assist with implementing data remediation exercises across service lines and source systems to achieve data consistency and quality.
• Work closely with developers to determine technical feasibility of new requests across core systems.
• Review and / or prepare system documentation and specifications in accordance with methodology.
• Assist with developing appropriate Management Information reporting using a suite of reporting tools such as PowerBI to support the delivery of operational tasks.
• Suggest areas of improvement in internal processes along with possible solutions, producing documentation in support of the work to present to stakeholders, where necessary.
• Perform data analysis using SQL and other tools, as necessary.
• Ability to effectively communicate relevant information to company management.

Competencies:

• Methodical approach ensuring the highest quality of service delivered to clients and internal stakeholders.
• Self-motivated and proactive with the ability to manage and prioritise workflows.
• Flexibility, energy and enthusiasm to take on new challenges and work collaboratively across all levels.
• Team spirit and positively engaging with others to inspire and share knowledge.
• Demonstrating integrity with clients and internal stakeholders in a courteous, open and professional manner.

• Educated to A level or degree standard.
• A strong level of operational knowledge and understanding of business processes within the trust and fiduciary sector operating across multiple jurisdictions.
• Advanced understanding and capabilities of business reporting tools e.g. MS Excel (essential), PowerBi (preferable)
• Strong demonstrable IT skills, experience working with tools such as ViewPoint and Navision/eFront is helpful.

Working at Ocorian means entering a dynamic and growth-orientated company. We provide you with outstanding opportunities for your professional and personal development. We offer a competitive salary and benefits, commensurate with your qualifications and experience.

All our staff seek to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful.  These are:

• We are AMBITIOUS – We think and act globally, seizing every opportunity to support our clients and staff – wherever in the world they may be.
• We are AGILE – Our independence from any financial institution gives us the flexibility and freedom to keep things simple, efficient and effective.
• We are COLLABORATIVE – We take the time to understand our clients’ needs so that we can deliver personalised solutions every time.