Client Onboarding Executive

About the job

Key Responsibilities

  • Handle a portfolio of new clients for onboarding;
  • Oversee and review all deliverables of Associate Client Onboarding Executive and Client Onboarding Support and ensure all is getting done on a timely basis;
  • Coaching and grooming of Associate Client Onboarding Executive and Client Onboarding Support;
  • Work with Senior BD executives and Associate Director Business Development on how to enhance relationship with referral partners and new clients;
  • Perform and oversee general clerical duties to include, but not limited to, copying, faxing, mailing and filing;
  • Lead with the team in preparing the incorporation packs for the setting up of new companies and legal entities;
  • Liaison and follow ups with client for the onboarding process, under the direct supervision of the reporting line
  • Lead in the preparation of quotes through research and compilation of data;
  • Prepare responses to correspondence containing routine inquiries;
  • File and retrieve organizational documents, records and reports physical files & on DMS;
  • Create and modify documents such as reports, memos, letters, spreadsheet etc.;
  • Liaise with the relevant authorities such as the ROC, Registrar General & the FSC in an effective and efficient manner;
  • Lead in setting up, coordinating and making arrangements for meetings and conferences;
  • Prepare agendas and meeting packs;
  • Inputting of data on the relevant internal systems- scan and upload documents on any relevant system in place;
  • Updating of information on all the relevant systems in place on a regular basis;
  • Liaison with accounting department to prepare invoices and send to clients;
  • Daily and effective input on timesheet or any time management system;
  • Provide any other assistance and support under the direction of the reporting line, as may be required regularly, to the Client Onboarding, Business Development and Marketing department
  • Prepare any related action items under the direction of the supervisor;
  • Any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

Requirements

  • Strong academic qualification related to the Financial Services industry such as Law, Accounting, Finance and tax or a Professional Qualification (ICSA/STEP);
  • Experience in the legal or financial services sector for at least 3 years
  • Strong experience in setting up of legal structures in Mauritius (at least 2-3 years)
  • Good Knowledge and understanding of
    • Legal and Regulatory framework, including Codes, FIAMLA Act, GBC, AC and KYC Standards;
    • Company Secretarial duties and Board matters;
    • Corporate and Trust Administration Functions, Compliance and Good Governance principles;
  • Good understanding of the regulatory laws involved in servicing a variety of clients with portfolios of various complexities.
  • Experience in international structuring through the use of International Financial Centers
  • Good experience in promoting Mauritius as an IFC
  • Good understanding of legal structures and of their use in the Mauritius IFC

Skills

  • A good understanding of setting up of legal structures in Mauritius and understand the full process accurately
  • A strong leader with the proven ability to build strong relationships with relevant parties
  • Has excellent customer service skills;
  • Has strong planning, organizing and coordinating skills backed by sound time management skills;
  • Is analytical and is able to produce accurate, clear and concise work;
  • Can juggle between priorities efficiently to deliver within set deadlines;
  • Is committed, confident and results-oriented;
  • Display sound judgement when resolving issues and taking decisions;
  • Has excellent written and verbal communications skills in both English and French;
  • Is a team player and can collaborate effectively with stakeholders;
  • Is autonomous, self-disciplined and can productively work remotely;
  • Is able to operate in a fast moving, demanding and high-pressure environment;
  • Is a quick learner with the ability to apply knowledge appropriately.
  • Highly organized with an independent personality that is effective and working independently and in a team environment

Associate Fund Administrator

About the job

Key Responsibilities

  • Fund Administration duties including but not limited to corporate secretarial functions, the preparation of meetings, drafting of minutes/resolutions, instructing payments, undertaking regulators periodic risk reviews;
  • Assist in setting up of open ended funds, closed-end funds structured as companies / limited partnerships, CIS Managers and GBC 1 / GBC 2 SPVs;
  • Assist on closings for closed-end funds / admittance of investors and undertaking customer due diligence;
  • Assist in preparing capital calls / drawdown notices and having same approved by the Board / GP;
  • Maintain drawdown trackers and update share registers;
  • Assist in preparing written resolutions for the approval of transactions (including investments / restructuring / disposal of investment etc.);
  • Prepare Board packs including arranging and assisting Board meetings (preparation of minutes and follow up on matters arising);
  • Prepare and process monthly and ad-hoc payment instructions both manually and on internet banking;
  • Circulate quarterly management accounts / capital account statements to investors;
  • Liaise with external parties such as Bankers, Auditors, Lawyers and Regulatory bodies;
  • Provide a high standard of customer service for existing and potential clients on a sub portfolio;
  • Provide assistance in ensuring all transactions pertaining to the management of the clients affairs are executed timely and efficiently;
  • Develop and maintain relationships with internal departments of the Company including Client Services, Compliance, & Accounting to timely and effectively support the clients activities;
  • Communicate effectively with all levels of management, other departments, business areas and clients;
  • Maintain accurate data for all client enquiries and regularly update personal workload;
  • Follow up on client correspondence such as letters, faxes, emails, client telephone calls;
  • Maintain comprehensive and up to date client, business and transaction records on interaction with clients at all times;
  • Document filing, update client information on relevant internal systems;
  • Compile, draft and distribute minutes of meetings;
  • Daily and effective input on timesheet or any time management system;
  • Attend client meetings with Manager as and when required;
  • Ensure that necessary filings as per the Legal & Regulatory framework are made within the prescribed deadline;
  • Ensure compliance with internal systems, procedures and processes;
  • Has the ability to work on a specialist funds software (E-Front) as and when required;
  • Assist in the preparation of NAV;
  • Any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

Fund Administrator

About the job

Job Summary

  • Under the direction of the reporting lines, the fund administrator is involved in the setting up and administration of various types of closed-end fund structures, investor on boarding and customer due diligence.

Key Responsibilities

  • Fund Administration duties including but not limited to corporate secretarial functions, the preparation of meetings, drafting of minutes/resolutions, instructing payments, undertaking regulators periodic risk reviews;
  • Set up of open ended funds, closed-end funds structured as companies / limited partnerships, CIS Managers and GBC 1 / GBC 2 SPVs;
  • Conduct closings for closed-end funds / admittance of investors and undertaking customer due diligence;
  • Prepare capital calls / drawdown notices and having same approved by the Board / GP;
  • Maintain drawdown trackers and updating share registers;
  • Prepare written resolutions for the approval of transactions (including investments / restructuring / disposal of investment etc.);
  • Prepare Board packs including arranging and assisting Board meetings (preparation of minutes and follow up on matters arising);
  • Prepare and process monthly and ad-hoc payment instructions both manually and on internet banking;
  • Circulate quarterly management accounts / capital account statements to investors;
  • Provide a high standard of customer service for existing and potential clients;
  • Responsible for a portfolio of clients as assigned by the Manager and acting as the direct point of contact;
  • Ensure all transactions pertaining to the management of the clients affairs are executed timely and efficiently;
  • Liaise with external parties such as Bankers, Auditors, Lawyers and Regulatory bodies;
  • Develop and maintain relationships with internal departments of the Company including Client Services, Compliance, & Accounting to timely and effectively support the clients activities;
  • Communicate effectively with all levels of management, other departments, business areas and clients;
  • Maintain accurate data for all client enquiries and regularly update personal workload;
  • Follow up on client correspondence such as letters, faxes, emails, client telephone calls;
  • Maintain comprehensive and up to date client, business and transaction records on interaction with clients at all times;
  • Document filing, update client information on relevant internal systems;
  • Arranging and attending calls/ conference calls to assist clients and compile, draft and distribute minutes of meetings;
  • Daily and effective input on RTG or any time management system;
  • Attend client meetings with Manager as and when required;
  • Ensure that necessary filings as per the Companies Act 2001, Securities Act 2005 and CIS Regulations 2008 are made within the prescribed deadline;
  • Ensure compliance with internal systems, procedures and processes;
  • Inputting data on a specialist funds software (E-Front) and to make optimum use of the software as and when/where required;
  • Preparation of NAV;
  • To track and provide guidance on the deliverables of the administrative assistant;
  • Additional tasks that may from time to time be required which are appropriate to the role and business requirements.

Requirements

  • Degree in Accounting/Finance or either ACCA/ICSA qualified or partly completed;
  • 2 3 years of working experience in a similar position in a Management Company;
  • Relevant hands-on experience on Closed End Funds;
  • Comprehensive knowledge and understanding of;
    • Legal and Regulatory framework, including Codes, FIAMLA Act, GBC, AC and KYC Standards;
    • Company Secretarial duties and Board matters;
    • Corporate and Trust Administration Functions, Compliance and Good Governance principles;
  • An excellent mastery of the regulatory laws involved in servicing a variety of clients with portfolios of various complexities.

Skills

  • Good analytical and problem solving skills;
  • Good Knowledge of legal & regulatory framework, finance principles and reporting;
  • Proficient in Ms. Excel, Word, PowerPoint & Outlook;
  • Excellent written and verbal communication skills – ability to draft effective communications (emails, letters, memos, instructions) with good grammar, spelling & proofreading skills;
  • Strong organizational and multi-tasking skills;
  • Ability to work in a fast moving, demanding, high-pressure environment;
  • A high level of accuracy and attention to detail;
  • Highly motivated with the ability to work well as an individual and from their own initiative as well as being able to work in a team environment;
  • Ability to maintain high level of confidentiality;
  • Computer Literate: Ms. Office Word, Excel, PowerPoint & Outlook.
  • Is autonomous, self-disciplined and can productively work remotely;
  • Can operate in a fast moving, demanding and high-pressure environment.

Business Support Coordinator

About the job

Ob Summary

  • The Business Support Assistant is responsible for general clerical duties to include, but not limited to, copying, faxing, mailing and filing.

KEY RESPONSIBILITIES The below is a non-exhaustive list of the duties to be performed by the Business Support Assistant.

  • Assist the team in preparing set up packs for new clients;
  • Fill in forms required for the incorporation of companies / funds;
  • Prepare responses to correspondence containing routine inquiries;
  • File and retrieve organizational documents, records and reports physical files & on DMS;
  • Create and modify documents such as reports, memos, letters, spreadsheet etc.;
  • Liaise with the relevant authorities in an effective and efficient manner when dealing with ROC, Registrar General & the FSC;
  • Assist in setting up and coordinating meetings and conferences;
  • Prepare agendas, Board packs and make arrangements for meetings;
  • Input data on the relevant internal systems- scan and upload documents on DMS/Cypress and/or any relevant system in place;
  • Update information on Cypress/Interwoven and/or any other system in place on a regular basis;
  • Open bank accounts for clients- completing the whole process as required;
  • Prepare payment instructions;
  • Filing of annual return and financial statements for domestic clients;
  • Assist in the NAV preparation;
  • Assist in preparing and circulating reports to investors, including drawdown notices;
  • Draft simple resolutions for on-going matters;
  • Prepare simple resolutions under the direction of the supervisor;
  • Any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

KEY SKILLS – The below is a non-exhaustive list of skills required for this position.

  • Excellent communication skills written & oral;
  • Be innovative, flexible, resilient and have the ability to think out of the box;
  • Display high potential to grow and the willingness to take challenges;
  • Be self-motivated with strong planning and organising skills;
  • Ability to respond to pressure and tight deadlines;
  • Ability to multi-task;
  • Computer Literate: Ms Office Word, Excel, PowerPoint & Outlook;

Associate Client Executive

About the job

STEER UP YOUR CAREER IN THE RIGHT DIRECTION!

Driven by fiduciary specialists with proven industry expertise, AXIS provides the right environment for emerging ambitious talents to acquire quality knowledge and skills through continuous learning and professional development initiatives. To further support your career aspirations, you will be offered an enhanced training programme under our Axis Academy and / or sponsorship in professional courses like ACCA, ICSA or STEP

YOUR ROLE:

As an Associate Client Executive, you will work closely with the Client Executive and any other member of the team as assigned by the head of department and your core assignments consist of;

  • ensuring that all transactions/assignments are executed timely and efficiently;
  • assisting on corporate and trust administration duties and any other related matters;
  • coordinating with relevant authorities as & when required;
  • executing and monitoring bank transfers, payments, FX transactions;
  • preparing client information packs and account opening forms;
  • coordinate & organize meetings and prepare related documents;
  • following up on client correspondence such as letters, faxes, emails, client telephone calls;
  • maintaining comprehensive and up to date client, business and transaction records on interaction with clients at all times;
  • filing, updating client information on relevant internal systems;
  • daily and effective input on timesheet or any time management system;
  • ensuring that necessary filings are made as per the Legal & Regulatory framework within the prescribed deadline;
  • familiarizing and adhering to internal policies and procedures;
  • any other cognate duties that may from time to time be required which are appropriate to the role and business requirements.

Requirements

 

  • A Good HSC or a degree in law and management / business law would be advantage
  • Good fluency in English & French & can read and write effectively in both languages
  • Ms. Office conversant (word & e-mail)
  • A pleasant personality and a desire to learn and grow
  • Self-disciplined, well organized and time conscious

IT Support Assistant

About the job

Main Purpose of the Role

 

  • To provide technical support of all IT systems to end users
  • To ensure all calls for support are dealt with promptly and appropriately
  • Maintain existing Hardware and Software to agreed standards

Key Responsibilities

 

  • To log support calls and document their outcome to facilitate the resolution of common queries;
  • To pro-actively provide information to users on the progress of outstanding support calls;
  • To deploy PCs and associated peripherals including new installations and the redeployment of existing equipment;
  • Perform equipment repairs as necessary;
  • To install and configure operating systems and software to agreed standards;
  • To maintain all existing PCs and peripherals to agreed standards, by performing upgrades, new installations and carrying out routine procedures
  • Troubleshooting IT related problems in a network based environment, diagnoses problems, implements corrective action procedures within prescribed guidelines and/or escalates to other technical resources as appropriate
  • To assist in compilation and maintenance of an accurate inventory of hardware and software
  • Assists in IT projects and initiatives, leading to the continuous improvement of the IT provisions for the office such as recommendation of software acquisitions, application upgrades/rollout and network upgrades;
  • To provide training to end users
  • Maintain awareness of technology trends and current event in information technology (e.g. security alerts)
  • To provide at all times a professional, courteous and timely response to individual users
  • Perform any other cognate duties

Education & Skills

 

  • Minimum HSC & at least 1 year working experience
  • A Certificate/ Diploma in Information Technology
  • Technical knowledge in MS Office 2010, Win 7
  • A+, MCP & MS Access is a plus
  • Analytical and problem solving skills
  • Ability to work under pressure at times
  • Be prepared to work outside normal working hours whenever required
  • Self-motivated, willingness to learn and committed team player
  • Fluent in English and French (both oral and written)

Senior Tax Associate

About the job

Duties and Responsibilities:

· Assist clients with their direct and indirect tax compliance requirements.

· Prepare tax returns and computations in conjunction within agreed timescales.

· Use feedback to develop self-awareness, personal strengths, and address development areas.

· Manage a portfolio of corporate tax cases and other functions.

· Advise clients on tax matters.

· Review queries received from MRA, liaise with clients in this respect and communicate with the MRA to address queries.

· Assist with regular internal training sessions/tax updates sessions

Qualifications and experience:

· Strong academic background and professionally qualified or part qualified (ACA/ACCA or any other relevant qualification).

· Reckon at least 2 to 4 years of work experience in a tax environment.

· Sound interpersonal skills and ability to interact with staff at all level and various stakeholders.

· Attention to detail.

Senior Administrator – Fund Services

About the job

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Fund Services

DIVISION: Institutional Client Services

WORKPLACE STRUCTURE: Hybrid

Role Overview

PURPOSE OF JOB

The role holder will be required to administer a client portfolio, under the supervision of a Line Manager. They should be able to demonstrate a clear understanding of the client’s portfolio, including risk awareness, relationship management and contractual and statutory obligations.

Main Responsibilities And Duties

  • Responsible for the day-to-day investor servicing/onboarding, accounting, and reporting for private equity and real estate funds.
  • Processes general ledger activity for investor-level, fund-level, and investment-level transactions.
  • Processes investor subscription documentation and follows AML/KYC procedures.
  • Handles daily cash activity, wire transfers and bank reconciliations.
  • Prepares and reviews quarterly accounting packages, including partner allocations.
  • Assist with the oversight and training of junior members of the team.
  • Prepares and reviews US GAAP financial statements and partner capital statements.
  • Ensures fund waterfall and management fee calculations are interpreted in accordance with relevant fund operating documents, e.g. LP or LLC agreements.
  • Prepares and reviews investor capital call and distribution notices.
  • Assists external auditors during year-end audits.
  • Interacts with clients on day-to-day matters as well as on ad-hoc queries.
  • Participates in regular technology and information reviews, identifies potential changes and enhancements, and recommends alternatives for implementation.
  • Manage own billing and cash collection / debtors process, have an awareness of recoverability and work in an efficient manner so as to minimize write-offs.
  • Adhere to Risk & Associated Compliance procedures in relation to regulatory requirements and AML legislation.
  • Adhere to CPD requirements in accordance with qualification level and in-house procedures.
  • Adhere to the JTC core values and expected behaviours.
  • Any other duties as deemed necessary by Management.

Essential Requirements

  • A minimum of 2 years of Private equity experience or fund administration experience required.
  • A College degree (accounting business, mathematics, finance or economics degree preferred but not essential).
  • Proficiency in MS Office. Strong Excel expertise.
  • Strong organizational and communication skills.
  • Attention to detail, problem solving and analytical skills.

Associate Director – Shared Services – Private Client Services

About the job

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Shared Services

DIVISION: Private Client Services

WORKPLACE STRUCTURE: Hybrid

Role Overview

PURPOSE OF JOB

The Associate Director of the Accounting Shared Services team will oversee the day-to-day planning, execution, and deliverables of client accounting requirements across multiple jurisdictions within the group, ensuring high quality, timely deliverables which are following statutory and regulatory standards. This role will include day to day oversight of the Shared Services team and will be critical in driving the training and development initiatives for the accounting team, fostering a culture of continuous improvement, and ensuring the team’s proficiency and performance align with the organization’s goals.

Main Responsibilities And Duties

CLIENT ACCOUNTING MANAGEMENT

  • Oversee the delivery of comprehensive accounting services to clients, ensuring accuracy, timeliness, and compliance with statutory and regulatory requirements.
  • Responsible for the review and preparation of Financial Statements for different types of entities in accordance with Accounting Standards IFRS.
  • Liaise with auditors, handle audit queries, and ensure audit meet the agreed audit plan.
  • Ensure timely deliverables by working closely together with the other functions and ensure that all client deadlines and milestones are met.
  • Manage and monitor daily accounting activities, including general ledger maintenance, account reconciliations, financial reporting, and audit support.
  • Handle tax inquiries, schedule meetings with tax advisors’/clients/ intermediaries, attend phone calls and subsequent follow-ups.
  • Ensure all financial records and statements are in line with organizational and legal standards.

PLANNING AND COORDINATION

  • Develop and implement proper planning for the accounting shared services team to meet the objectives of the team and the wider business.
  • Coordinate with other departments and stakeholders to streamline processes and improve the efficiency of accounting operations.
  • Develop and maintain a robust internal control environment, identifying areas for improvement and implementing solutions.
  • Ensure that the work of the team is adequately planned to meet all reporting deadlines for relevant jurisdictions.

TEAM LEADERSHIP AND DEVELOPMENT

  • Lead, mentor, and develop the accounting team, promoting a culture of continuous learning and professional development.
  • Conduct regular performance reviews, provide constructive feedback, and create individual development plans to nurture talent within the team.
  • Facilitate training sessions and workshops to keep the team updated on the latest accounting practices, tools, and compliance requirements.

COMPLIANCE AND RISK MANAGEMENT

  • Ensure that all accounting activities comply with the relevant legal, regulatory, and financial reporting standards.
  • Identify, assess, and mitigate financial risks associated with accounting operations, implementing appropriate risk management strategies.
  • Liaise with external auditors and regulatory authorities, ensuring compliance and addressing any audit findings promptly.
  • Work closely with tax and regulatory reporting teams to ensure that accounting information is available on a timely basis to meet deadlines

PROCESS IMPROVEMENT

  • Drive continuous improvement initiatives to enhance the efficiency, accuracy, and effectiveness of accounting processes.
  • Utilize advanced accounting software and tools to automate routine tasks and improve overall productivity.
  • Stay updated with the latest industry trends, best practices, and technological advancements to keep the accounting shared services team at the forefront of innovation.

STAKEHOLDER MANAGEMENT

  • Build and maintain strong relationships with clients, understanding their accounting needs and ensuring their satisfaction with the services provided.
  • Build and maintain strong relationships with the key JTC team contacts in each jurisdiction – ensuring accounting services for their portfolios are delivered smoothly.
  • Provide accurate and timely management information on accounting service delivery.
  • Work with the team to reduce cost of service delivery through process improvements, training and technology.
  • Act as a key point of contact for all accounting-related inquiries and issues, ensuring prompt and effective resolution.

Essential Requirements

  • Bachelor’s degree in Accounting, or a related field; ACCA or equivalent certification preferred.
  • Experienced individual with at least 7-10 years in an accounting related leadership role.
  • Strong understanding of accounting principles, financial reporting, and compliance standards.
  • Proven track record of managing and developing high-performing accounting teams.
  • Excellent analytical, organizational, and problem-solving skills.
  • Proficient in accounting software and Microsoft Office Suite.
  • Strong communication and interpersonal skills.
  • Attention to detail and high level of accuracy.
  • Ability to manage multiple priorities and tight deadlines.
  • Continuous improvement mindset.

Manager – Shared Services

About the job

EMPLOYMENT TYPE: Permanent

DEPARTMENT: Shared Services

DIVISION: Private Client Services

WORKPLACE STRUCTURE: Hybrid

Role Overview

PURPOSE OF JOB

Responsible for the management of the team to ensure delivery of the relevant services. To provide day to day management of the team, including coaching, workload prioritisation and review of work performed.

Delivery of accountancy services to a very large portfolio of private client structures/entities for a single client.

Services include a range of activities including traditional accounting services such as reconciliation, bookkeeping, trial balance preparation, financial statement preparation, financial statement review as well as some additional services such as bank statement sourcing, valuation input, monthly valuation generation.

The team uses technology to automate some bookkeeping activities, so oversight/reconciliation of automated activities is also undertaken on the team.

This is a large volume client and timely delivery, and a high standard of service is required.

Main Responsibilities And Duties

  • Take full ownership of allocated team/work – demonstrate full understanding of the responsibilities of the team and where/how these fit into the overall process.
  • Review of information in key systems, this could include transactions, valuations, bookkeeping, or accounting records to ensure accuracy of work completed.
  • Review of financial statements, which will include full bookkeeping review.
  • Preparation of Trial Balance and financial statements for more complex entities within prescribed timeline.
  • Ensure the management and delivery of services of appropriate quality in line with the agreed delivery timelines.
  • Review work performed by the team to ensure quality is maintained.
  • Where required, provide coaching / support / additional training to team members to ensure they deliver work of appropriate quality on a timely basis.
  • Escalate any issues with quality, delivery or required support on a timely basis.
  • Ensure full awareness of, and compliance with, all operational guidelines/polices/procedures/controls and to ensure team do the same.
  • Attend and actively participate in client calls/meetings when required, prepare relevant meeting material, where requested.
  • Daily completion and review of time sheet, per guidelines provided.
  • Adhere to JTC core values and expected behaviours.

Essential Requirements

  • Good attention to detail.
  • Strong analytical skills.
  • Good numeracy.
  • Good IT skills – working experience of Excel is essential.
  • Preferable to be qualified, must be a least part qualified with relevant experience (+5 years).
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