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Funds Application Analyst

Department

  • Technology

Job Description

N.B. This position requires working from 11am to 8pm, Monday to Friday.

The Funds Application Analyst is responsible for developing, documenting and supporting standard and custom reports within the company’s systems for both internal and external clients. The role includes administration of systems, access, processes and controls. 
Relationship building with client services using the applications will be essential, as will understanding pain points and devising solutions, ultimately leading to a deep technical knowledge of the platforms used and input into development roadmap and driving best practices.

What You’ll Do:

  • Design and support reports across platforms using SQL, Excel, and BI tools
  • Maintain systems access, controls, and documentation
  • Collaborate with global teams to translate client needs into report solutions
  • Manage and troubleshoot reporting platforms like Crystal Reports and FIS Investran
  • Drive efficiencies and contribute to system development roadmaps

Qualifications

  • 3 to 5 years of experience in report development and technical documentation
  • Strong SQL and Excel skills (VLOOKUP, SUMIF, COUNTIF, text formulas)
  • Familiarity with BI and analytics platforms
  • Experience in financial services, funds industry preferred
  • Bonus points for experience with C#, VB.Net, Java, Python, or Crystal Reports

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees – from 94 nationalities, speaking 41 languages across 25 countries – to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Company description

ABOUT IQ-EQ  

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.  

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.  

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  

We’re driven by our Group purpose, to power people and possibilities.  

Investran Support and Reporting Analyst

Department

  • Technology

Job Description

N.B. This position requires working from 11am to 8pm, Monday to Friday.

The Role:

The Investran Support and Reporting Analyst is responsible for developing, documenting, and supporting business solutions, applications, and reports within the company’s application suite. The role includes administration of systems, access, processes, and controls.  Relationship building with stakeholders across business and IT department will be essential, as will understanding pain points and devising solutions, ultimately leading to a deep technical knowledge of the platforms used and input into development roadmap and driving best practices. 

What You will do

  • Ascertain requirements and work towards end goals for reporting and projects in an efficient and accurate way 
  • Development and maintenance of reports tailored to client needs and requirements 
  • Key business application oversight, administration, and support 
  • Review and document functional design of solutions and reports 
  • Ensure / follow control and process around business requests 
  • Actively participate in team efforts on report design and review, across global locations. 
  • Ensure that gaps / enhancements are identified, reported, and documented. 
  • Collaborate within the wider IT function to achieve a high-quality service across the application suite, based on client’s needs. 
  • Seek improvements and efficiencies for business requirements. 
  • Quickly learn and understand client and internal needs. 

Qualifications

About you:

  • You will have experience of coding in programming languages such Excel VBA, VB.net, Java, C# or any .net language 
  • You have data analysis experience, database administration knowledge, data mining and manipulation 
  • You must be proficient in MS Excel with a working knowledge of Excel VBA  
  • You are comfortable using APIs, SQL query writing, report development / BI tools (Crystal, SSRS, SSIS, Tableau) 
  • You will have knowledge of SQL

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees – from 94 nationalities, speaking 41 languages across 25 countries – to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Company description

ABOUT IQ-EQ  

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.  

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.  

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  

We’re driven by our Group purpose, to power people and possibilities.  

Senior Executive – Investor Services

Department

  • Finance & Accounting

Job Description

Tasks:

  • Responsible for the entire transfer agency work process and all related investors’ activities, except the review.  The officer is expected to master all aspects of this part of the value chain.
  • Communicate with clients and investors on a day to day basis concerning ongoing work.
  • Ensure investor details required for FATCA/CRS are complete and reporting is completed in line with Revenue requirements and as per agreed deadline.
  • Handle trade orders, settlement, subscription documents and capital calls.
  • Handle the Subscription process and ensure that subscriptions are correctly reported to new investors.
  • Responsible for processing the redemption of shares.
  • Work on transfer of shares and sending dividend notice to investors.
  • Collect, analyse and place the investors’ instructions received.
  • Ensure Customer Due Diligence Documents are available on Investors in whose name a corporate action is being carried out.
  • Ensure necessary approval is obtained for Omnibus Accounts, PEPs and REPs.
  • Ensure proper handing over to Company Secretarial team for compliance monitoring on an on-going basis.
  • Provide updated Register of Investors to the Accounting/Company Secretarial team promptly following a corporate action.
  • Apply diligence, attention to details and respect of deadlines.
  • Prepare as appropriate and send the daily/monthly/ad-hoc Fund Reporting (Statement of Account/Investors’ Report).
  • Provide accurate information to the Accounting/Company Secretarial team on Investors’ information.
  • Update planning information (submit to Reporting Line).
  • Flag client issues before they become a complaint.
  • Investors Reporting (OE & CE)
  • Ensure protections of information assets of IQ-EQ MU and to abide by the ISMS in place at IQ-EQ MU.

Key competencies for position and level

  • Customer focus
  • Communicates effectively
  • Plans and aligns
  • Interpersonal savvy
  • Action orientated

Key behaviours we expect to see:

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

  • Accuracy
  • Attention to detail
  • Collaboration
  • Organisation
  • Proactivity
  • Relationship building
  • Taking ownership

Qualifications

Education / professional qualifications:

  • Degree holder or partly qualified in ICSA

Background experience:

  • Minimum 4 years of experience in a similar, Fund Administration role

Technical:

  • An advanced knowledge of Laws and Regulations issued by the Financial Services Commission regarding OE and CE

Computer / program knowledge:

  • Advanced level of capability of the MS Office suite, Word & Excel
  • A working knowledge of Microgen

Company, product and market knowledge:

  • Basic accounting

Languages:

  • Fluent in English

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, across 25 countries – to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.  

Company description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Associate Executive – Accounting

Department

  • Finance & Accounting

Job Description

As a Corporate Accountant you will draw on your existing experience and work closely with the Principal on all aspects of corporate accounting except the review stage and also master fund accounting.

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions. 

You’ll be highly organized, pay close attention to detail and know your subject matter especially when working with colleagues from different teams ensuring there are clear instructions during the handover of work.

Compliance and regulations has never been more complex; you’ll need to ensure we comply and meet our obligations, safeguarding us from potential risks.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together. 

Qualifications

  • Degree holder or partly qualified ACCA/ACA
  • Minimum 1 year of experience in a similar role

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, across 25 countries – to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.  

Company description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities.

Commercial Officer

Department

  • Business Development & Sales

Job Description

Responsibilities (how we will measure success) 

To assist the Commercial Manager with data analysis and reporting of the performance of the Jersey cluster as well as broader administrative support to the commercial function. 

The role will support the cluster’s broader commercial strategy from an operational point of view and will support the ongoing execution of relevant commercial deliverables as well as local marketing, thought leadership and brand awareness campaigns.  

As well supporting the Commercial Manager, the role will also work closely with the Chief Commercial Officer, UK, Ireland and Crown Dependencies and other senior stakeholders across all key segments and will also closely interact with the Group marketing and communications team. 

Tasks (what does the role do on a day-to-day basis) 

  • Provide administrative support to the Jersey Commercial Manager  
  • Create and maintain and regularly validate accurate data reports  
  • Assist with regular commercial reporting to various Boards and stakeholders 
  • Work proactively and collaboratively with both local and Group colleagues, developing and maintaining effective working relationships  
  • Attend and take notes and actions at meetings commercial and other relevant meetings and forums where the Commercial Manager is unable to attend  
  • Be knowledgeable or have a keen desire to learn about business activities, products and services  
  • Assist with data collection for new business pitches and proposals  
  • Assist the Commercial Manager with pipeline management ensuring data is accurate and up to date.  
  • Assist the Commercial Manager with local marketing activity, such as, collateral, sponsorship of events and social media activity  

Key competencies for position and level (see Group Competency model) 

  • Demonstrates Self-Awareness – Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses  
  • Interpersonal Savvy – Relating openly and comfortably with diverse groups of people  
  • Action Orientated – Taking on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm  
  • Being Resilient – Rebounding from setbacks and adversity when facing difficult situations  
  • Plans and aligns – Planning and prioritising work to meet commitments aligned with organisational goals 

Key behaviours we expect to see 

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: 

  • Reliable  
  • Ability to influence and use initiative  
  • Enthusiastic Team player  
  • Methodical and flexible in approach  
  • Professional  
  • Self-motivated  
  • Approachable  
  • Accurate  
  • Strong inter-personal skills  
  • Excellent Organisational skills  
  • Resilient with the ability to remain focused in fast paced environment 

Qualifications

Required Experience  

  • Knowledge of the Finance Industry in Jersey  
  • CRM system knowledge (advantageous)  
  • Previous experience working in financial services  
  • Ability to prioritise and multi-task  
  • Able to work under pressure and within tight deadlines   
  • Excellent data analysis and numerical skills  
  • Excellent administration skills  
  • Excellent organisational skills  
  • Working knowledge of Microsoft packages including Excel, Outlook, Powerpoint and Word  
  • Attention to detail  
  • Ability to demonstrate effective verbal and written communication skills 

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, across 25 countries – to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.  

Company description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Software Developer

Department

  • Technology

Job Description

The Software Developer will be responsible for leading the design, delivery, and maintenance of full-stack applications. You will mentor junior developers to ensure the delivery of high-quality software and play a key role in driving continuous improvement across our application services. This role requires a proactive approach to identifying and resolving issues, as well as maintaining and enhancing active applications. You will be responsible for developing full-stack solutions using industry best practices for performance, scalability, and security.

You will also provide out-of-hours support in the rare event of critical issues (note: this is not an on-call role).

WHAT YOU WILL DO

  • Designing and implementing bespoke applications across the full stack. 
  • Working with system architects to design systems. 
  • Working closely with other developers, database administrators, architects and business and systems analysts. 
  • Responding to application issues as and when they arrive. 
  • Peer reviewing other’s work. 
  • Striving for continuous improvement using performance benchmarking, developing automated testing and automated deployment of application and database projects. 
  • Identifying areas for performance improvement in our application and SQL database stack. 
  • Continuously develop self, keeping apprised of developments in the technology industry. 

WHAT WE OFFER 

  • Comprehensive remuneration: Competitive financial packages based upon market rates for your role and is proportionate to your qualifications, level of experiences and skills profile
  • Pension Scheme: Generous employer contribution with the ability to allow and increase employee contributions
  • Wellbeing: Additional social benefits such as medical insurance & life assurance, access to onsite gym as well as engaging with our local community via sports activities, charity programmes & environmental initiatives.  
  • Flexible working: We recognise the value of working flexibly and is keen to ensure all employees enjoy an excellent work-life blend.
  • Support and development: We will ensure you have the right training, tools and development plan to grow and improve your skills every day

Qualifications

ABOUT YOU

You must have a degree-level education, but equivalent professional experience in Software Development is acceptable.

Background experience 

  • You have a minimum of 4 years’ professional experience in a software developer role 
  • You have experience of developing, deploying and maintaining a variety of applications 

Technical 

  • SQL 2019 and above 
  • .NET 8.0 and above 
  • C# 
  • JavaScript 
  • CSS 
  • Experience of using Git preferred 

Languages  

  • English 

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, speaking 41 languages across 25 countries – to each achieve their potential. Through IQ-EQ Launchpad we support female managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Company description

ABOUT IQ-EQ  

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.  

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.  

Above all, what makes us different is our people. Operating as trusted partners to our clients we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.  

We’re driven by our Group purpose, to power people and possibilities.  

Officer 1, Operational Compliance Services

Department

  • Compliance & Risk

Job Description

Job Summary:

An entry-level position responsible for performing basic AML/KYC and FATCA tasks under direct supervision. This role supports fundamental compliance activities, focusing on document collection, basic analysis, and maintenance of regulatory records while developing core knowledge of AML and FATCA requirements.

WHAT YOU WILL DO  

Core Responsibilities:

  • Support basic AML/KYC processing activities
  • Assist with investor onboarding procedures
  • Maintain compliance documentation
  • Follow established regulatory procedures
  • Monitor basic file completeness
  • Support team administrative functions

Tasks:

  • Process basic KYC documentation
  • Update compliance databases and records
  • Monitor assigned client mailboxes
  • Gather and file source documents
  • Follow compliance checklists
  • Support client documentation collection
  • Maintain file organization
  • Assist with basic FATCA form reviews
  • Update tracking sheets
  • Escalate issues to supervisors
  • Follow regulatory requirements
  • Perform other related duties as assigned for role and business needs

Qualifications

Educational Background:

  • Degree holder in law or any other equivalent qualification

Professional Experience:

  • Minimum 1 year of experience

Skills and Key Behaviours:

In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

  • Basic understanding of AML/KYC and FATCA principles
  • Proficiency in data entry and document handling
  • Attention to detail in processing and maintaining compliance records
  • Effective written and verbal communication skills
  • Organizational skills for managing compliance tasks
  • Willingness to learn and take direction from supervisors
  • High level of reliability and integrity in handling sensitive information

Additional information

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, across 25 countries – to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Company description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms. 

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.                                                                                           

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Executive – Secretarial

Department

  • Operations

Job Description

Responsibilities

The Executive is responsible for the delivery of Secretarial medium-to-high complex processes and all related activities. The work of the Executive will be reviewed by the Associate Manager and/or the Manager (depending whether 6-eyes or 4-eyes review is applicable) 

All work delivered need to be accurate, well-presented and meet high-quality standards. The Executive will make process improvement recommendations that improve either quality, efficiency or level of client service.

Tasks 

  • Coach junior members of the team.
  • Prepare annual meeting for listed companies and reviews resolutions/minutes for private companies prepared by Junior Associate / Associate.
  • Organise board meetings and ensure that the relevant board meeting protocols are looked into; prepare board packs; attend meeting for minutes taking; draft minutes of meeting and coordinate amendments/approval by board members.
  • Review/Draft of Board Minutes and Written Resolution of Shareholders for appointment and resignation of directors including letters to related parties and ensure completion of all relevant corporate actions required and updating of internal data management software (“Microgen 5Series”). Any matters arising out of board meetings and relevant corporate actions should be monitored to ensure completion. 
  • Change in Auditors: receive resignation letter of resigning auditor or/and letter of engagement for new auditor; draft/review resolution/minutes for approval of change; prepare/review FSC approval/notification letter or notify any other relevant stakeholder/Regulator of the change in auditors and update Microgen 5Series.
  • Review/Draft of Board Minutes or Written Resolution of Directors for opening of bank and/or custody account, build up the application pack, and send to bank/custodian after the review and validation of the Associate Manager or Manager.
  • Ensure request for change in business plan as per IQ-EQ policy and Mauritian law prior to drafting WRS or organising special meeting for approval. Submit signed business plan and Certified True Copy of the Written Resolution of Shareholders to FSC upon approval.
  • For investment request, ensure supporting document are compliant, prepare pack for approval by the Board and send to Manager or Director – Client Management.  Upon approval, execute the investment and follow up for fully signed agreement, bank confirmation for fund and share certificate.
  • For distribution of shares or dividend or redemption, provide relevant information to accounting team to update the management accounts to-date of transaction and forecasted management accounts after transaction. Procure solvency test from accounting team to verify that the client company is solvent prior and post the transaction. Prepare Written Resolution of Shareholders (“WRS”) for approval of shareholders and notice of distribution where required. Collate required document for statutory filling. 
  • Work with the Legal team to customise a standard constitution to meet client’s requirement. Upon receipt of validated constitution, draft and circulate WRS to adopt the constitution and send for signature. Upon receipt of signed WRS, liaise with Legal for a legal certificate. Prepare and submit Form 12, with supporting document, on CBRIS and request a certified version of the constitution. Follow up with ROC for the certified constitution and inform the Manager upon receipt.
  • For amendment to a constitution, draft the shareholders/Directors’ resolution and prepare the Form 12 – Notice of Adoption/Alteration/Revocation of Constitution. Upon approval, draft a letter to ROC, copy FSC, and annexes the supporting document and submit the statutory filing.
  • Draft board resolution for application of PAN and the PAN application form. Send to Associate Manager / Manager for review and approval. Upon approval, arrange for notarisation and legalisation of constitutive docs of the company.
  • Liaise with various insurers/brokers, following request from client for new of insurance or renewal, for fee quote comparison. The following points should be looked into:-
  • Ensure MLRO & DMLRO is covered where required. 
  • For CIS Managers, ensure that all requirements are covered under S42 of the Securities (Collective Investment Schemes and Closed-end Funds) Regulations 2008.
  • Send the insurance quotes to the Client through the Associate Manager / Manager. 
  • Upon approval from the client, complete the insurance subscription with the insurer/broker. 
  • Follow up with the insurer/broker until receipt of the full insurance policy document.
  • Update receipt of both [Renewed] Insurance Policy Certificate and Full Insurance Policy Document on Eazzy Filing 
  • For CIS Managers, submit a certified copy of the insurance policy certificate to FSC.
  • Carry out AML & KYC/CDD checks on new directors, shareholders (up to beneficial owners), investors and investee companies and to escalate any gaps identified/Review CDD trackers prepared by Associate and Junior Associate.  
  • Carry out any AML-CFT function which is required under the Laws and Regulations of Mauritius.
  • To update any internal compliance/risk tools available e.g. SERR for review by Associate Manager/Manager
  • Ensure the appointment of MLRO/DMLRO and CO is done in line with the relevant regulations
  • Ensure that the Company adheres to the relevant regulations in Mauritius and assist with the preparation/review of the Annual Administrators Report, assessment reports with regard to AML/CFT, Code of Business Conduct, National Code of Corporate Governance Report, Business Risk Assessments, Client Risk Assessments or other required reports as may be put in place further to changes in the regulations and follow up on Board’s approval. 
  • Prepare the following tasks to be reviewed/approved by the Associate Manager and/or Manager:-
  • Payment process: prepare payment instructions and checklist; check bank balance; ensure call back; send instruction to bank and ensure payment is effected; send email confirmation to Associate Manager and/or Manager.
  • Prepare Application or renewal TRC through Directors’ meeting or written resolution of directors, complete application form, payment, checklist and finance requisition form.
  • Application for trademark registration or BRN
  • Dissolution / initiate liquidation procedures
  • Update the relevant systems (5Series) & reports where applicable.
  • Attend other ad-hoc request from clients and identify potential for billing initiatives on ad hoc work done
  • Review of Invoices generated for the companies administered in respective portfolio
  • Ensure timely cash collection on invoices circulated to Clients
  • To provide assistance to Associate Manager/Manager on any inspection received from the Regulator
  • Perform other Secretarial related routine tasks including but not limited to securing signatures     of relevant signatories on documents, assisting the Associate Manager/Manager in special assignments & projects.
  • Update the relevant systems (5Series) & reports where applicable.
  • Ensure that all statutory filings of the Company e.g. filing of accounts & Tax returns have been complied with
  • Update time sheets as required under the IQ EQ’s internal policies
  • Update planning information (BiLLy and submit to Associate Manager / Manager)
  • Raise/Flag client/service issues on a timely basis before client complaints.
  • Ensure that all documentation/company’s records are duly scanned and saved on the document management software (“EazzyFiling”) and maintain on the Client’s File. Company’s physical files/documents are to be maintained in proper order in compacter/safe/filing cabinets. 
  • Ensure that archiving of documentation is done post approval from Assistant Manager/Manager
  • Ensure protection of information assets of IQ-EQ MU and to abide by the ISMS in place at IQ-EQ MU.

Key competencies for position and level

  • Customer focus
  • Communicates effectively
  • Plans and aligns
  • Interpersonal savvy
  • Action orientated

Key behaviours we expect to see

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

  • Accuracy
  • Approachability
  • Attention to detail
  • Prioritisation 
  • Proactivity
  • Relationship Building
  • Taking ownership

Deliverables (KPIs)

  • On-time delivery
  • Quality of work (errors or rework or complaints)
  • Personal chargeability

Qualifications

  • Degree holder or qualified ICSA or partly qualified ACCA/ACA (minimum Level 2)
  • Minimum 2 years of experience in a similar role / global business sector
  • Experience in Corporate Administration and Secretarial matters
  • Sound knowledge of Companies Act, Financial Services Act and relevant legislation affecting Global Business in Mauritius

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee. 

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, across 25 countries – to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced. 

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.  

Company description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Manager Benelux Billing

Department

  • Finance & Accounting

Job Description

Reporting to the Head of Billing BeNeLux, you will be responsible for producing accurate accounting ledgers for the business.

Assisting with month end reporting, along with the accurate billing for the businesses, you will be a confident communicator with the ability to deal with internal and external parties as required.

Tasks (what does the role do on a day-to-day basis)

  • You will manage, mentor, and support the invoicing officers, fostering a culture of accountability, collaboration, and professional growth.
  • You will conduct regular performance reviews and provide feedback and training opportunities to enhance team capabilities.
  • You will process/review invoices for our clients in accordance with relevant timetables.
  • You will monitor adherence to invoicing procedures and ensure compliance with internal policies and external regulations
  • You will be responsible for the efficiency of the process of invoices generation and delivery to the clients and cluster accounting team.
  • You will ensure that all expenses recoverable from clients are correctly valued, and that payment of fees by clients are correctly recorded and allocated to invoices on a timely basis.
  • You will be responsible for monitoring staff time recordings and generating relevant exception reports for circulation to staff, whilst prompting the relevant corrective actions
  • You will ensure all invoicing activities comply with relevant financial regulations and audit requirements.
  • You will be the ambassadors of promoting the internal timesheet tool, including training to operational team when necessary.
  • You will provide support to the team in all aspects of billing and liaising regularly with the cluster operational teams.
  • You will prepare relevant billing recovery reports and circulate as required, including assisting with the management of trade debtors.
  • You will contribute to the development of billing policies and procedures aligned with business goals.
  • You will support financial planning and forecasting by providing accurate billing data and projections.
  • You will attend to queries from client/cluster.
  • Any other ad hoc tasks that may be required.

Qualifications

Key behaviours we expect to see.

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

  • Knowledge of accounting
  • Knowledge of financial services industry
  • Very structured
  • Resilient
  • Approachable
  • Analytical
  • Ability to manage business peaks

Required Experience or Background experience

  • Previous invoicing and accounting experience
  • Basic knowledge of accountability and finance generally (Including basic knowledge in funds)
  • Minimum 5-6 years of relevant experience with at 3 years in a managerial or leadership role.

Technical

  • Bookkeeping and billing experience
  • Computer / program knowledge
  • Excellent knowledge of Microsoft Word, Excel and Microsoft Office

Languages

  • English Language is Mandatory (both written and oral)

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, across 25 countries – to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.  

Company description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

Invoicing Officer / Revenue Accountant

Department

  • Finance & Accounting

Job Description 

In collaboration with the Head of billing, you will be responsible for producing accurate accounting ledgers for the business.

Assisting with month end reporting, along with the accurate billing for the businesses, you will be a confident communicator with the ability to deal with internal and external parties as required.

Tasks (what does the role do on a day-to-day basis)

  • You will process/review invoices for our clients in accordance with relevant timetables.
  • Ensure adherence to internal billing policies and external regulatory requirements.
  • You will be responsible for ensuring the accurate and timely generation and distribution of invoices to clients and the cluster accounting team, in full compliance with established invoicing procedures.
  • You will ensure that all expenses recoverable from clients are correctly valued, and that payment of fees by clients are correctly recorded and allocated to invoices on a timely basis.
  • You will be responsible for monitoring staff time recordings and generating relevant exception reports for circulation to staff, whilst prompting the relevant corrective actions
  • You will provide support to the team in all aspects of billing and liaising regularly with the cluster operational teams.
  • You will prepare relevant billing recovery reports and circulate as required, including assisting with the management of trade debtors.
  • You will support the Manager Billing in implementing process improvements and automation.
  • You will attend to queries from client/cluster.
  • Any other ad hoc tasks that may be required.

 

Qualifications

Key behaviours we expect to see.

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:

  • Knowledge of accounting
  • Knowledge of financial services industry
  • Very structured
  • Resilient
  • Approachable
  • Analytical
  • Ability to manage business peaks

Required Experience or Background experience

  • Previous invoicing and accounting experience
  • Basic knowledge of accountability and finance generally (Including basic knowledge in funds)
  • Minimum 2-3 years of relevant experience

Technical

  • Bookkeeping and billing experience
  • Computer / program knowledge
  • Excellent knowledge of Microsoft Word, Excel and Microsoft Office

Languages

  • English Language is Mandatory (both written and oral)

Additional information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.  

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,800+ employees – from 94 nationalities, across 25 countries – to each achieve their potential.  Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.  

We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.  

Company description

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.  We employ a global workforce of 5,800+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top-15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts. 

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding. 

We’re driven by our Group purpose, to power people and possibilities. 

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