Position: Specialist Infrastructure – Network
Department: ICT
Reports to: Team Leader Infrastructure – Network
Closing date: 26 January 2025
 

Job Summary

The main responsibility of this role is to support the bank’s network infrastructure, encompassing LAN, WAN, and security perimeter. The specialist will configure, install, and manage various network and security devices and platforms, including routers, switches, firewalls, IP telephony systems, server load balancers, WAFs, IPS, proxies, reverse-proxies, and logging and reporting servers.

Key Responsibilities: 

•    Oversee the management and maintenance of the organisation’s network-based IT infrastructure, leveraging both internal and external resources.
•    Design, implement, and oversee technologies and platforms that support the corporate IT enterprise, in collaboration with Business Application and Security Teams.
•    Develop and implement IT architectures and systems aligned with modern cybersecurity standards and best practices.
•    Monitor system performance and proactively identify areas for improvement.
•    Assess technology use within system components and recommend actions to maintain compliance with established service levels and standards.
•    Manage the provisioning and de-provisioning of user accounts and IT services effectively.
•    Take full ownership of incident resolution, change management, and problem management processes.
•    Collaborate with IT security and application development teams to meet IT infrastructure requirements.
•    Manage vendor relationships to ensure the consistent delivery of high-quality IT infrastructure services.
•    Maintain comprehensive documentation for managed systems, including architecture diagrams, flowcharts, standard operating procedures, backup strategies, and disaster recovery plans.
•    Act as a secondary escalation point for infrastructure-related issues, driving them to resolution.
•    Troubleshoot and resolve complex technical challenges related to network systems.
•    Serve as a liaison with third-party service providers, vendors, and contractors on IT system operations.
•    Ensure the completion of all end-of-day and end-of-month activities, coordinating with relevant resources in case of incidents.
•    Conduct root cause analysis (RCA) for recurring incidents, collaborating with suppliers and implementing corrective actions to prevent future occurrences.
•    Perform additional related tasks as needed. 

Requirements: 

•    A Bachelor’s degree in Information and Communications Technologies, Computer Science or equivalent would be an advantage
•    Industry Certifications in the Network & Security would be an advantage 
•    A minimum of 2 years of experience in a similar position, preferably within the banking/financial sector, IT service providers, or system integrators.
•    In-depth understanding of LAN/WAN infrastructure, including expertise with routers, switches, and firewalls.
•    Proven experience in firewall management and network security.
•    Familiarity with wireless network technologies and best practices for deployment.
•    Proficiency in using network monitoring tools and performing network traffic analysis.
•    Knowledge of VoIP, Quality of Service (QoS), and network performance optimisation.
•    Experience with IT service management tools and familiarity with best practices like ITIL is advantageous.
•    Background in working with technology service providers is preferred.

Disclaimer: AfrAsia Bank Limited reserves the right to call only the short-listed candidates for an interview or not to make any appointment as a result of the advertisement or to recruit following this advertisement.

Position: Specialist Infrastructure – Unix & Database
Department: ICT
Reports to: Team Leader Infrastructure – Unix & Database
Closing date: 26 January 2025 

Job Summary 

The primary focus of this role is to support the bank’s infrastructure by managing Unix and database environments. Responsibilities include configuring, installing, and administering Unix and database servers, encompassing hardware, SAN switches, and related appliances.

Key Responsibilities

•    Implement and maintain core IT infrastructure technologies, working closely with the Business Application and Security Teams.
•    Monitor system and database performance, proactively identifying areas for improvement.
•    Perform essential technical duties, including:
–    Database administration
–    Unix server and security management
–    Web services administration (e.g., WebLogic, WebSphere)
–    Backup and restore management via Veritas NetBackup
–    Patch deployment
–    Server cluster management using fail-over mechanisms.
•    Support internal and external audit processes, participating in relevant forums.
•    Document managed systems, including architecture diagrams, flow diagrams, backup strategies, and disaster recovery plans.
•    Coordinate resources for server onboarding and commissioning.
•    Be available for 24/7 on-call support for major incident response.
•    Manage user account provisioning and de-provisioning for IT services.
•    Support incident resolution, change management, and problem management.
•    Troubleshoot complex issues and escalate to vendors when necessary.
•    Ensure smooth execution of end-of-day, end-of-month, and end-of-year processes, liaising with relevant teams in case of incidents.
•    Implement security measures based on quarterly/yearly vulnerability scans.
•    Ensure timely project deliverables, adhering to scope and deadlines.
•    Design, develop, and maintain management dashboards for new projects.
•    Implement optimised architecture for Unix servers.
•    Engage in organisational training sessions and contribute to cross-functional knowledge-sharing initiatives.
•    Provide relevant reports to the Infrastructure Team Leader as required.

Requirements

•    A Bachelor’s degree in Information and Communications Technology, Computer Science, or equivalent.
•    Relevant industry certifications (e.g., OCA, OCP, IBM Certified Administrator) are a plus.
•    Minimum of 2 years in a similar role, ideally within banking, financial sectors, IT service providers, or system integrators.
•    Understanding of resource allocation and sizing for various systems, including frontend, middleware, and database deployments.
•    Experience managing Oracle databases, including RAC management and RMAN backups, is highly advantageous.
•    Familiarity with backup appliances is a plus.
•    Strong knowledge of Unix-based operating systems (Unix, Linux, AIX, Solaris) is beneficial.
•    Familiarity with IT service management tools and best practices, such as ITIL, is advantageous.
•    Experience working with technology service providers is an asset.

Disclaimer: AfrAsia Bank Limited reserves the right to call only the short-listed candidates for an interview or not to make any appointment as a result of the advertisement or to recruit following this advertisement.

Position         : Support Credit Administration
Department   : Credit Administration 
Reports to     : Senior Manager Credit Administration
Closing Date : 19 January 2025

Job Summary

The Support Credit Administration will be responsible of the Credit Administration data input in line with disbursement/loading limits on the core banking system while adhering to internal policies, procedures and workflows at all times.  The Support Credit Administration will be further responsible of ensuring that the level of service to internal and external customer is always up to standard. 

Roles and Responsibilities:

• Assist in the preparation of accurate disbursement and maintenance sheets prior to inputting any data into the core banking system.
• Ensure accurate input of limits and loan disbursement data into the Bank’s core banking system.
• Process daily maintenance tasks as delegated by the Senior Associate, Credit Administration, on the Bank’s core banking system.
• Issue and prepare cheques and transfer transactions.
• Handle insurance policies and issue reminder letters prior to expiry dates or for expired policies.
• Prepare assignment and covering letters for third parties.
• Follow up on charge documents registered online.
• Timely follow up with the business for the receipt of horsepower and vehicle insurance upon vehicle financing.
• File and scan security documents while maintaining updated security files.
• Assist in the prompt erasure of charges and release of security upon payoff of facilities.
• Attend to daily queries from internal and external customers in a timely manner.
• Assist in monthly departmental reporting.
• Follow up on department stationery needs.
• Support senior colleagues in any other related duties that may be assigned.

Qualifications Requirements:

• Diploma/Degree Holder in Business Accounting/Finance with up to 2 years of experience OR HSC with 5 years of experience.
• Up to 2 years of relevant experience in a related position in the banking sector.
• Proficiency in MS Office software applications.
• Good communication skills in English and French – written and spoken.
• Good analytical aptitudes.
• Excellent interpersonal skills demonstrating ease with different layers of hierarchy.
• Good time management and organizational skills.
• Proactive, self-motivated and determined attitude.

Disclaimer: AfrAsia Bank Limited reserves the right to call only the short-listed candidates for an interview or not to make any appointment as a result of the advertisement or to recruit following this advertisement.

Title                : Support/Specialist Sustainable Finance 
Department    : Sustainability/ CSR
Reports to      : Senior Manager Sustainability & CSR
Closing Date  : 15 January 2025

Job summary 

The role will involve the development, implementation, promotion and monitoring of Sustainable Financing Solutions. The ideal candidate will have a passion for sustainability, financial services, as well as a commitment to drive environmentally and socially responsible financing solutions.

Roles and Responsibilities: 

• Develop, implement and maintain a Sustainable Finance Framework for the bank, including a portfolio of sustainable financing and investment offering.
• Ensure all monitoring and reporting requirements are met in a timely manner
• Track project timelines and deliverables to ensure the smooth execution of initiatives.
• Track Sustainable Financing Performance of bank through appropriate Key Performance Indicators. 
• Assist in preparation of sustainable financing proposals to customers.
• Perform market sounding exercise on sustainable finance offerings and demand.
• Act as coordinator for the development and maintenance of partnerships with DFIs and other financial institutions to promote sustainability-related financing
• Provide guidance and demonstrate thought leadership to internal steams, customers and other stakeholders on sustainable finance.
• Preparation of various comprehensive documents including minutes, summaries, memos and recommendations.
• Organize and maintain files and databases related to sustainable finance projects and reports.
• Perform for any other cognate duties

Requirements:

• Degree holder in a related discipline (Finance, Accounting, Economics, Business Management and Development or others)
• Up to 2 years of working experience in finance, accounting, economics, sustainability or a related field.
• Excellent analytical and writing skills.
• Detail-oriented with strong organizational skills.
• Good communication and interpersonal skills.
• Ability to manage multiple projects and tasks with accuracy and efficiency.

 
Disclaimer: AfrAsia Bank Limited reserves the right to call only the short-listed candidates for an interview or not to make any appointment as a result of the advertisement or to recruit following this advertisement.

Position         : Team Leader (Infrastructure)
Department   : ICT
Closing date  : 26 January 2025
 
Job Summary:

The Team Leader (Infrastructure) is responsible for planning, organizing, and managing resources and overall operations to ensure the stable operation of the organization’s Network infrastructure. The Team Leader (Infrastructure) will work closely with the ICT Infrastructure team to develop and implement IT infrastructure practices that support the organization’s business objectives. 
The incumbent should be conversant and hence allow cross-functionality with other areas of infrastructure like Unix / Linux, Databases, & Windows. 

 
Key Responsibilities: 
• Lead the management of the Networks based IT infrastructure of the organization with internal & extended resources. 
• Architect, supervise, implement, and maintain technologies and platforms supporting the corporate IT enterprise, in close collaboration with the Business Application and Security Teams. 
• Design, propose, and implement IT architectures and systems that are in line with modern cybersecurity hygiene and best practices.
• Monitor system performance and identify opportunities for improvement.
• Review appropriateness of technology uses for system components and recommend necessary actions to keep systems in compliance to defined service levels & standards. 
• Develop and manage user account and IT service provisioning and de-provisioning.
• Take full ownership of Incident Resolution, Change Management and Problem Management.
• Coordinate with other teams, such as IT security and application development, to ensure that IT infrastructure requirements are properly addressed.
• Manage vendor relationships to ensure that the organization receives high-quality IT infrastructure services.
• Prepare and maintain documentation on all managed systems, including architecture diagrams, flow diagrams, standard operating plans, backup strategy, disaster recovery plans, etc.
• Act as second point of escalation for infrastructure related issues, bringing issues to resolution.
• Troubleshoot and resolve complex technical issues related to Network systems.
• Act as a liaison between third-party service providers, vendors, and contractors as they relate to technical operations of IT Systems. 
• Ensure all end of day or month activities are carried out properly and communicate with relevant resources in case on any incident.  
• Ensure that Root-Cause-Analysis [RCA] is done in case of recurring incidents and take necessary Corrections for resolution [may need to invoke support from suppliers and follow-up] and corrective ensure actions are taken to avoid recurrence.
• Perform relevant cognate duties assigned.

Requirements: 

• B.Sc. In Information and Communications Technologies, Computer Science or related field with minimum 5 years’ experience, or a professional certification with minimum 7 years’ experience.
• Available to work after-hours nights and weekends minimally as required and be on call 24/7 for Major Incident Response.
• Experience with Cisco networking technologies, including routers, switches, and wireless access points is a must.
• Experience with Fortinet firewalls, including configuration, management, and troubleshooting is a must.
• Experience managing Windows Server, MS Exchange, Active Directory, VMware, Ansible, Kubernetes, Docker, OpenShift, and Operating Systems [Unix, Linux, AIX, Windows] can be an advantage.
• Certification in Project Management [Ex: PRINCE II, PMP, ITIL v3, Six Sigma] can be an advantage 
• Banking experience can be an advantage.
• Excellent interpersonal skills.

Disclaimer: AfrAsia Bank Limited reserves the right to call only the short-listed candidates for an interview or not to make any appointment as a result of the advertisement or to recruit following this advertisement.

Position: Team Leader Infrastructure – Linux Operating Systems
Department: ICT
Reports to: Senior Team Lead Infrastructure
Closing date: 19 January 2025
 

Job Summary:

The IT Infrastructure Lead is accountable for planning, organising, and managing resources to ensure the stable operation of the organisation’s Linux infrastructure. Collaborating closely with the ICT Infrastructure Senior Team Lead, this role will develop and implement infrastructure practices aligned with the organisation’s business goals. This position requires a broad understanding of cross functional infrastructure areas, including Unix/Linux, databases, and networks.

Responsibilities: 

•    Lead the management of the Linux IT infrastructure using internal and external resources.
•    Design, oversee, and maintain technologies and platforms that support the corporate IT enterprise in collaboration with Business Applications and Security Teams.
•    Manage servers, databases, security, and application support.
•    Design and implement IT architectures that align with modern cybersecurity practices, proactively working with security and business leadership to meet both tactical and strategic IT security objectives.
•    Establish IT infrastructure policies and procedures that support organisational goals.
•    Monitor system performance to identify areas for improvement.
•    Ensure the IT infrastructure team is trained and motivated to deliver high-quality services.
•    Evaluate technology use for system components and recommend actions to maintain compliance with service levels and standards.
•    Develop and manage user account provisioning and de-provisioning.
•    Take ownership of incident resolution, change management, and problem management.
•    Collaborate with the ICT Infrastructure Senior Team Lead to ensure timely and budget-compliant delivery of IT infrastructure projects.
•    Drive continuous improvement and implement IT best practices across processes and performance metrics.
•    Embrace innovation and adapt to new ways of working.
•    Coordinate resources for server, software, and hardware installations and upgrades.
•    Work with other teams, including IT security and application development, to address infrastructure requirements effectively.
•    Manage vendor relationships to ensure high-quality IT infrastructure services.
•    Prepare and maintain documentation for all managed systems, including architecture diagrams, flow diagrams, standard operating plans, backup strategies, and disaster recovery plans.
•    Serve as a secondary point of escalation for infrastructure-related issues, ensuring resolution.
•    Be available for after-hours and weekend work as needed and be on call 24/7 for Major Incident Response.
•    Troubleshoot and resolve complex technical issues related to Linux Operating systems.
•    Interface with business unit managers to define initiatives and solutions for improving service efficiency and effectiveness.
•    Streamline processes and efficiently resolve or escalate issues.
•    Act as a liaison between third-party service providers, vendors, and contractors regarding IT systems’ technical operations.
•    Develop, implement, and maintain policies and procedures to ensure prompt resolution and excellent customer service.
•    Conduct root cause analysis for recurring incidents and implement necessary corrections, coordinating with suppliers as needed.
•    Stay current with technology trends and innovations, providing valuable input for the Technology Strategy.
•    Deliver relevant reports to the Senior Team Lead  Infrastructure and/or Head of IT Operations.
•    Perform other related duties as assigned.

Requirements: 

•    A minimum of 10 years of experience managing technology projects.
•    Over 10 years of experience in IT infrastructure management, with at least 5 years in Linux environment.
•    Must have experience managing Windows and Linux Servers, MS Exchange, Active Directory, and Group Policy.
•    Must possess experience with VMware, including installation, configuration, and management.
•    Experience with Cisco networking technologies, including routers, switches, and wireless access points.
•    Experience with IBM AIX server operating systems is a plus.
•    Experience with Fortinet firewalls, including configuration, management, and troubleshooting, is an advantage.
•    Familiarity with technologies like Ansible, Kubernetes, Docker, and OpenShift is beneficial.
•    Experience with service management tools such as ServiceNow, Remedy, Cherwell, or equivalent is advantageous.
•    Experience working with offshore outsourced service providers is a plus.
•    Certifications in Project Management (e.g., PRINCE II, PMP, ITIL v3, Six Sigma) are preferred.
•    Familiarity with Agile and waterfall methodologies is a plus.
•    Experience with cloud-based development (e.g., Azure or AWS PaaS environments) is advantageous.
•    Banking experience is a plus.

Disclaimer: AfrAsia Bank Limited reserves the right to call only the short-listed candidates for an interview or not to make any appointment as a result of the advertisement or to recruit following this advertisement.

Job Summary:

The IT Infrastructure Lead is accountable for planning, organising, and managing resources to ensure the stable operation of the organisation’s Microsoft infrastructure. Collaborating closely with the ICT Infrastructure Senior Team Lead, this role will develop and implement infrastructure practices aligned with the organisation’s business goals. This position requires a broad understanding of cross functional infrastructure areas, including Unix/Linux, databases, and networks.

Responsibilities: 

•    Lead the deployment, configuration and maintenance of operating systems, ensuring security, reliability, and high availability across the organization’s systems.
•    Oversee the design, deployment and management of virtualization platforms to ensure high performance and reliability of virtualized environments.
•    Lead the design, deployment, configuration and management of storage systems.
•    Monitor resource utilization, optimize virtual machine performance and manage capacity to meet current and future needs.
•    Optimize and optimize system performance, identifying and resolving bottlenecks and ensuring efficient resource utilization.
•    Monitor storage utilization, plan for capacity growth, and optimize storage performance to ensure the availability to ensure the availability of critical resources.
•    Develop and implement automation workflows using scripting language and tools to streamline operations, reduce manual intervention and improve response times
•    Oversee and managing patching, system upgrades and software updates for Windows, Linux and Unix systems
•    Design and implement backup and disaster recovery strategies for virtual infrastructure and operating systems to ensure business continuity and high availability.
•    Ensure that virtualized infrastructure and operating systems comply with security and regulatory requirements, implementing best practices for hardening, patching and incident response.
•    Manage and mentor a team of system administrators providing technical guidance, training and development opportunities.
•    Work closely with application team, network team and other IT stakeholders to ensure seamless infrastructure support and address any cross-functional issues.
•    Create and maintain documentation of virtualization architectures, configurations, processes and incident response protocols.
•    Collaborate with the ICT Infrastructure Senior Team Lead to ensure timely and budget-compliant delivery of IT infrastructure projects.
•    Drive continuous improvement and implement IT best practices across processes and performance metrics.
•    Embrace innovation and adapt to new ways of working.
•    Coordinate resources for server, software, and hardware installations and upgrades.
•    Manage vendor relationships to ensure high-quality IT infrastructure services.
•    Serve as a secondary point of escalation for infrastructure-related issues, ensuring resolution.
•    Be available for after-hours and weekend work as needed and be on call 24/7 for Major Incident Response.
•    Act as a liaison between third-party service providers, vendors, and contractors regarding IT systems’ technical operations.
•    Conduct root cause analysis for recurring incidents and implement necessary corrections, coordinating with suppliers as needed.
•    Stay current with technology trends and innovations, providing valuable input for the Technology Strategy.
•    Deliver relevant reports to the Senior Team Lead Infrastructure and/or Head of IT Operations.
•    Perform other related duties as assigned.

Requirements: 

•    A minimum of 7 years of experience managing technology projects.
•    Over 7 years of experience in IT infrastructure management, with at least 5 years in a Microsoft-based and Linux environment.
•    Must have experience managing Windows and Linux Servers, MS Exchange, Active Directory, and Group Policy.
•    Must possess experience with VMware, including installation, configuration, and management.
•    Experience with Cisco networking technologies, including routers, switches, and wireless access points.
•    Experience with IBM AIX server operating systems is a plus.
•    Experience with Fortinet firewalls, including configuration, management, and troubleshooting, is an advantage.
•    Familiarity with technologies like Ansible, Kubernetes, Docker, and OpenShift is beneficial.
•    Experience with service management tools such as ServiceNow, Remedy, Cherwell, or equivalent is advantageous.
•    Experience working with offshore outsourced service providers is a plus.
•    Certifications in Project Management (e.g., PRINCE II, PMP, ITIL v3, Six Sigma) are preferred.
•    Familiarity with Agile and waterfall methodologies is a plus.
•    Experience with cloud-based development (e.g., Azure or AWS PaaS environments) is advantageous.
•    Banking experience is a plus.

Disclaimer: AfrAsia Bank Limited reserves the right to call only the short-listed candidates for an interview or not to make any appointment as a result of the advertisement or to recruit following this advertisement.