Job Summary

• Attend to visitors and deal with inquiries on the phone and face to face. Supply information regarding the organization to the general public, clients, and customers. Act as support to the Administration department and generally to all staff.

Key Functions

• Operating the PABX; answer telephone, screen and direct calls
• Take and relay messages efficiently
• Provide information to callers
• Greet persons visiting the company
• Provides proper direction to clients depending on queries and needs
• Is able to properly deal with queries from the public and clients
• Ensures knowledge of staff movements in and out of organization
• General administrative and clerical support
• Prepare letters and documents as and when required
• Organize internal and external dispatch
• Schedule appointments using outlook & maintain appointment diary either manually or electronically
• Manage meeting rooms & organize meetings effectively
• Keeps and maintains the reception area and boardrooms tidy and well organized
• Manning the Front Office

Requirements

• HSC with good results. Certificate in secretarial studies would be an advantage
• Minimum 2 years experience as Receptionist in a corporate environment
• Proven experience in handling PABX telephone system
• Hands-on experience in coordinating meeting bookings & other administrative tasks
• Conversant with MS word, Excel, PowerPoint, and outlook
• Excellent verbal and written communication skills. Fluent in both English and French
• Pleasant personality with excellent interpersonal skills
• Customer service orientation
• Excellent organizing and planning skills
• Is punctual, reliable and takes initiative to deliver quality work under pressure
• Attentive to detail and can multi-task under to meet deadlines

Job Purpose:

To assist the People Development Manager in delivering a comprehensive and engaging people development framework and offering across the group on a global scale. Spanning all four learning quadrants (Operational, People, Risk, Technical), this position supports the diverse learning needs of the organisation by designing and delivering engaging, creative, and modern learning solutions.

Key Responsibilities:

Content Creation and Learning Design

Partner with subject-matter experts to design, create, and deliver effective and engaging learning content in various formats (e.g., live training, videos, guides, eLearning). Advise on the best approach for learning solutions, considering format, mandatory or elective status, and communication strategies. Upskill SMEs on generating their own content where appropriate.

Data Collection and Analysis

Support the People Development Manager in conducting regular global training needs analyses and, where needed, targeted analyses at team or location levels. Use feedback from Happiness Index survey results where relevant to inform data-driven decisions. Analyse training needs for new businesses joining Hawksford through M&A activity. Evaluate the success of learning interventions through data collection and analysis to demonstrate return on investment.

Learning Management System (LMS) Administration

Support the People Development Manager with sourcing external content and curating a mix of both internal and external resources. Promote content effectively, answer user queries, reconfigure the system as needed, run reports, and assign mandatory learning.

Administration and Planning

Work with the shared People team administrator to manage all group people development processes, including funding requests, invoicing, and addressing queries. Support the People Development Manager in improving policy and process with automation where possible. Collaborate with the People Development Manager to schedule mandatory training throughout the year in an effective and coordinated manner.

Session Coordination

Work with external partners, facilitators, and the shared People Administrator to coordinate live training and coaching sessions, such as those in internal programs (including leadership) and CPD sessions delivered by external intermediaries. Confidently promote these offerings through clear, engaging, and effective communication to the business.

Student Support

Advise and coach students on study options, share provider feedback, and support the People Development Manager in managing queries or issues effectively to foster a supportive learning environment. Coordinate and promote the Trainee Programme as required.

Regulated Management

Administer the CPD system by sending reminders for CPD recordkeeping and running reports for internal departments, external parties, and individuals – as required. Update the Jersey office’s qualifications register with details of student attainments and progress for Jersey regulators.

Project Work

Supporting (and where appropriate leading) specific People Development projects as required, such as redesigning the competency and values framework, improving and standardizing global induction, or launching a new English as a Foreign Language programme.

ED&I Initiatives

Assist in delivering the Belonging (ED&I) project, promoting inclusivity and engagement across the organisation.

Skills and Competencies:

Technical Proficiency

Confident with IT systems and technology. In particular, must have experience of administering Learning Management Systems (LMS’s) or Learning Experience Platforms (LXPs). Experience of tools such as Canva, Articulate 360 (for custom e-learning) and video editing software would be beneficial.

Ability to quickly learn and adapt to new systems and technologies.

Creative and Modern Learning Design:

A deep understanding of instructional design principles and a creative eye for modern visual design in order to produce engaging and modern learning solutions.

Ability to identify the most effective formats and structures for learning interventions.

Interpersonal Skills:

Personable, approachable, and able to build relationships with diverse teams.

Strong communication skills, with the confidence to consult and advise stakeholders across a range of seniority.

Collaborative and Proactive Attitude:

Positive and proactive approach to problem-solving and managing expectations and high volumes of demand.

Willingness to take initiative and lead on projects as required.

This job description is a guide to the principal, current duties of the job. It does not form part of the contract of employment.

Our Office Charter

Five simple behavioural promises that will create an amazing and highly productive working environment at Hawksford

No Hierarchy

We all have an equal right to enjoyment and use of all spaces, regardless of job level or department

Have Fun

Be happy and never be afraid to laugh, enjoy yourself, and create magic moments for others

Say Hi

The office is designed for interaction, so be proactive to build new relationships and spread positive energy on your way

Respect Everyone

We are all different, and that’s a good thing! Be patient, kind and appreciative of these differences

Be Flexible

Bring a positive attitude with you into the office, and always be receptive to change

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Associate Executive

Role Location: Mauritius

Employment Type: Permanent

Excellent opportunity for experienced or inspired Fund Accountants to join a leading global fund administrator.

The Role & Key Responsibilities:

• Preparation of NAV reporting pack for funds (both Private Equity or Hedge Funds) based on frequency as required by Clients. Possibility of review as well.
• Preparation of monthly, quarterly, and annual Account /Financial Statements and at such frequency as required by clients. Possibility of review as well.
• Liaise with auditors to ensure timely completion of audits.
• Involves in Transfer Agency transaction as and when required.
• Overall responsibility for client relationship, inquiries and meetings.

Skills Required:

• Around 2 years of accounting working experience (Fund industry experience would be an advantage).
• ACCA qualified or partly qualified or any equivalent qualification.
• Proficient in Microsoft Office applications. Experience on Fund accounting software (either Investran, Efront, Paxus or Allvue) will be an advantage.
• Excellent time and organisational skills to work and meet agreed tight deadlines.
• Hard worker ready to put in the extra hours.
• Good interpersonal communication skills.
• Organised, accurate and willing to learn and take on new tasks.
• Team Player.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Job Description

Senior Associate-Private Equity

Role Location: Mauritius

Employment Type: Permanent

Excellent opportunity for experienced or inspired Fund Accountants to join a leading global fund administrator.

The Role & Key Responsibilities:

• Preparation of NAV reporting pack for funds (both Private Equity Funds) based on frequency as required by Clients. Possibility of review as well.
• Preparation of monthly, quarterly, and annual Account /Financial Statements and at such frequency as required by clients. Possibility of review as well.
• Liaise with auditors to ensure timely completion of audits.
• Involves in Transfer Agency transaction as and when required.
• Overall responsibility for client relationship, inquiries and meetings.

Skills Required:

• Around 2-3 years of accounting working experience (Fund industry experience would be an advantage).
• ACCA qualified or partly qualified or any equivalent qualification.
• Proficient in Microsoft Office applications. Experience on Fund accounting software (either Investran, Efront, Paxus or Allvue) will be an advantage.
• Excellent time and organisational skills to work and meet agreed tight deadlines.
• Hard worker ready to put in the extra hours.
• Good interpersonal communication skills.
• Organised, accurate and willing to learn and take on new tasks.
• Team Player.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Corporate Manager

Role Location: Ebene, Mauritius

Department: Corporate Services

Employment Type: Permanent

Key Responsibilities

• Work under the guidance of Seniors and overall supervision of an Operation Unit-Head.
• Assist with maintaining proper records in accordance with internal and legal requirements.
• Maintain bank accounts, including bank account opening, initiate transfers and liaising with the bank.
• Ensuring that all day-to-day matters required to be completed are performed in a timely and satisfactory manner including monitoring tasks.
• Effect statutory filings with FSC, ROC and other statutory bodies.
• Maintain statutory registers.
• Convene meetings of directors/shareholders, prepare Board papers and prepare minutes.
• Completion and follow-up of Certification, Notarisation, Apostillation, Consularisation of documents on a timely basis.
• Follow up on executed documents, agreements and ensure on file with proper indexing.
• Any adhoc work assigned by Seniors.

Skills / Experience

• 8 years of working experience in the Global Business Sector or an audit firm would be an advantage.
• Holds a degree with a recognised institution.
• Undertaking ACCA or ACA professional studies.
• Demonstrate a client service mindset when servicing the client.
• Proficient in MS Office (Microsoft Word, Excel).
• Good written and spoken communications skills.
• Able to multi-task, prioritize and manage time effectively.
• Excellent organizational and interpersonal skills.
• Goal-oriented and an organized team player.
• Quick learner and able to adapt in different work environment.
• Able to work under pressure.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Executive

Role Location: Ebene, Mauritius

Employment Type: Permanent

Role & Key Responsibilities:

• Assist with maintaining proper records in accordance with internal and legal requirements.
• Convene meetings of directors/shareholders, prepare Board papers with high quality of deliverables.
• Verify minutes drafted by team members.
• Draft complex minutes and attend board meetings
• Ensure that final deliverables to client are 100% correct in terms of quality and accuracy.
• Develop full awareness of individual clients and their requirements.
• Completion and follow-up of Certification, Notarisation, Apostillation, Consularisation of documents on a timely basis
• Maintain bank accounts, including bank account opening, initiate transfers and liaising with the bank.
• Deliver high quality accounts in statutory format including all applicable disclosures.
• Ensuring that all day-to-day matters required to be completed are performed in a timely and satisfactory manner including monitoring tasks.
• Deal with tax issues, queries from MRA, clients and other authorities.
• Effect statutory filings with FSC, ROC and other statutory bodies.
• Effect customer due diligence (CDD) as per AML Code and maintain an updated list of CDD for all companies.
• Coordinate work of team members effectively.
• Able to manager a cluster and allocated team members

Skills Required:

• 4+ years of working experience in the Global Business Sector or an audit firm would be an advantage.
• Holds a degree or has completed/ substantially completed a professional ACA or ACCA qualification or equivalent.
• Demonstrate a client service mindset when servicing the client.
• Proficient in MS Office (Microsoft Word, Excel).
• Good written and spoken communications skills.
• Able to multi-task, prioritize and manage time effectively.
• Excellent organizational and interpersonal skills.
• Goal-oriented and an organized team player.
• Quick learner and able to adapt in different work environment.
• Well organised and a track record of working to tight deadlines.
• Able to work under pressure.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Senior Corporate Administrator

Role Location: Ebene, Mauritius

Department: Corporate Services

Employment Type: Permanent

Key Responsibilities

• Work under the guidance of Seniors and overall supervision of an Operation Unit-Head.
• Assist with maintaining proper records in accordance with internal and legal requirements.
• Maintain bank accounts, including bank account opening, initiate transfers and liaising with the bank.
• Ensuring that all day-to-day matters required to be completed are performed in a timely and satisfactory manner including monitoring tasks.
• Effect statutory filings with FSC, ROC and other statutory bodies.
• Maintain statutory registers.
• Convene meetings of directors/shareholders, prepare Board papers and prepare minutes.
• Completion and follow-up of Certification, Notarisation, Apostillation, Consularisation of documents on a timely basis.
• Follow up on executed documents, agreements and ensure on file with proper indexing.
• Any adhoc work assigned by Seniors.

Skills / Experience

• 8-9 years of working experience in the Global Business Sector or an audit firm would be an advantage.
• Holds a degree with a recognised institution.
• Undertaking ACCA or ACA professional studies.
• Demonstrate a client service mindset when servicing the client.
• Proficient in MS Office (Microsoft Word, Excel).
• Good written and spoken communications skills.
• Able to multi-task, prioritize and manage time effectively.
• Excellent organizational and interpersonal skills.
• Goal-oriented and an organized team player.
• Quick learner and able to adapt in different work environment.
• Able to work under pressure.

What you will get in return:

A genuinely unique opportunity to be part of an expanding large global business.

Additional information:

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependants, physical or mental disability. Any hiring decision are made on the basis of skills, qualifications and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share, but also by how we positively impact people, society and the planet.

For more information on our commitment to Corporate Social Responsibility (CSR) please visit https://theapexgroup.com/csr-policy/

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Key Responsibilities

• Provide day-to-day financial reporting services to a portfolio of clients and structures, ensuring compliance with internal policies and procedures;
• Preparation of financial statements in compliance with GAAP (IFRS, US GAAP, FRS 102 and LUX GAAP);
• Preparation of accounting files, including checklists to support the effective review of the financial statements;
• Work closely with the sending locations to ensure that accounting records are accurate and transactions and activity within the portfolio are understood and incorporated into the disclosures as appropriate;
• Complete all day-to-day matters in a timely and satisfactory manner;
• Ensure high quality service delivery;
• Ensure any discrepancy is monitored and resolved professionally;
• Process review, client and audit comments and support the process to ensure the completion of milestones and deadlines;
• Identify and close out accounting issues promptly;
• Prepare accounts review checklists to support the effective review of financial statements and save signed copies of the checklists on appropriate drive;
• Perform other duties to support the Manager and team as may be necessary from time-to-time.

Skills / Experience

• 1-2 years’ working experience;
• Qualified, Graduate or partly qualified Accountant;
• Passionate about financial markets and reporting;
• Good knowledge of IFRS and willingness to gain working knowledge of other GAAPs such

as UK GAAP, US GAAP, Lux GAAP and SFRS;

• Experience/exposure of accounting for structures holding alternative assets, including Real

Estate assets; Debt & Private Equity;

• Exposure in working with other Teams across the Globe;
• Well organised and can work within tight deadlines;
• Excellent spoken and written English.

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Role Location: Ebene, Mauritius

Employment Type: Permanent

Role & Key Responsibilities:

• Assist with maintaining proper records in accordance with internal and legal requirements.
• Convene meetings of directors/ shareholders, prepare board papers with high quality deliverables.
• Develop full awareness of individual clients and their requirements.
• Deal with day to day administrative tasks associated with the portfolio of clients and to assist other team members where required.
• Aim towards increasing understanding of the mechanics of company administration.
• Develop understanding of more complex money laundering and regulatory issues.
• Ensure that final deliverables to client are 100% correct in terms of quality and accuracy.
• Effect customer due diligence as per AML Code

Skills Required:

• 8+ years of working experience in the Global Business Sector.
• Holds an undergraduate degree in a related field/ holder of ACCA or ICSA (partly qualified candidate will be taken into consideration).
• Demonstrate a client service mindset when servicing the client.
• Proficient in MS Office (Word and Excel).
• Good written and spoken communications skills.
• Able to multi task, prioritise and manage time effectively.
• Able to work under pressure