Credit Controller

About the job

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

In collaboration with Continental Europe Credit Controllers, you will be responsible of daily activities:

  • Maintaining accurate records
    • Daily update of aging report (including intraday)
    • Weekly reconciliation of aging report and BI report
    • Maintain contact list of debtors
  • Sending payment reminders according to procedure
    • Following up by email or phone as required
  • Investigating and resolving any irregularities or enquiries (internal and external)
    • Liaising with operational teams
    • Align with Operational teams / banking pool for setting up payments
    • Provide detailed statement of accounts

Assist Continental Europe Credit Controllers with Process optimization and automation

  • Process improvement
    • Assist with looking for improvement in the Credit Management process
  • Process Automation
    • Assist with setting up automated process for Credit management
  • Provide support to Finance Manager and Head of Finance for the respective IQEQ Group entity as and when required.
  • Provide support the most junior staff members in developing their skills.

Assist with Credit Management

  • Implement best practices of Credit management
  • Sending payment reminders according to procedure
    • Following up by email or phone as required
  • Maintaining accurate records
    • Daily update of aging report (including intraday)
    • Weekly reconciliation of aging report and BI report
    • Maintain contact list

Qualifications

Qualifications Requirements

  • High educational level
  • Detail oriented, Commercial mind set
  • Proactive (not “shy”) and ability to work independently
  • Ability to discuss pleasant but strong with ‘problematic’ clients
  • Strong communication skills, both written and verbal (English)
  • Advanced Excel skills
  • Previous work experience in credit controlling / accounts receivables
  • Fast learner
  • Ability to interpret different situations and act accordingly
  • Minimum 4 years of relevant experience

Languages

  • English Language is Mandatory (both written and oral)

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Associate Executive – Secretarial

About the job

Company Description

ABOUT IQ-EQ

We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide.

We employ a global workforce of 5,500+ people across 25 jurisdictions and have assets under administration (AUA) exceeding US$750 billion. We work with 13 of the world’s top 15 private equity firms.

Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.

Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.

We’re driven by our Group purpose, to power people and possibilities.

Job Description

As a skilled professional on all aspects of corporate secretarial and corporate legal administration you will know how to plan and prioritise your day.

You will get the opportunity to showcase your aptitudes in the administration of closed-end fund structured clients.

You will build strong customer relationships and deliver customer centric solutions to our clients, making good and timely decisions but always acting with the highest integrity to safeguard our business.

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

We want everyone to reach their full potential and to do this we expect our people to share their knowledge with colleagues. In turn we would encourage you to seek new ways to grow and challenge yourself to be the best you can be.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.

Qualifications

Degree holder or qualified ICSA/CGI/STEP or partly qualified ACCA/ACA (minimum Level 1 – 2)

  • Minimum 1 year of experience in a similar role / global business sector
  • Experience in Corporate Administration and Secretarial matters
  • Sound knowledge of Companies Act, Financial Services Act and relevant legislation affecting Global Business in Mauritius

Additional Information

OUR COMMITMENT TO YOU AND THE ENVIRONMENT

As a forward-looking business, sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining meaningful, long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.

There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.

Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 5,500+ employees – from 94 nationalities, speaking 41 languages across 25 countries – to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.

We’re committed to growing long-term relationships with our clients and supporting them in achieving their objectives. We understand that our client’s sustainability and success leads to our sustainability and success. We’re emotionally invested in our clients right from the beginning.

Associate Executive – Corporate Accounting

About the job

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

Job Description:

As a fully qualified Corporate Accountant you will draw on your existing experience and work closely with the Principal on all aspects of corporate accounting except the review stage and also master fund accounting.

You will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.

You’ll be highly organized, pay close attention to detail and know your subject matter especially when working with colleagues from different teams ensuring there are clear instructions during the handover of work.

Compliance and regulations has never been more complex; you’ll need to ensure we comply and meet our obligations, safeguarding us from potential risks.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.

Qualifications

Qualifications:

  • Degree holder or partly qualified ACCA/ACA
  • Minimum 2 years of experience in a similar role

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Executive – Compliance

About the job

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

The compliance function is responsible to prevent, detect and respond to compliance, regulatory and ML/TF risks faced by Clients of IQ EQ Shared Services ltd, in line with the relevant AML/CFT Framework. The job holder will have to carry out file review and all other due diligence necessary for client on boarding and assist with the design of the KYC Framework. They will also provide assistance in tax compliance (FATCA and CRS) and other compliance requirement to clients based in multi jurisdictions. They will ensure protections of information assets of IQ EQ Shared Services Ltd and abide by the ISMS in place at IQ EQ Shared Services Ltd.

Tasks

  • KYC review on entities based in multi jurisdiction, such as UK, Cayman Islands, Curacao, Singapore, BVI, Luxembourg and Jersey;
  • To provide assistance in FATCA and CRS compliance for client based in multi jurisdiction, such as Netherlands, Cayman Islands, Singapore, BVI, Luxembourg and Jersey
  • Liaising with business department with regards to KYC requirements for client/investor on boarding -Maintaining KYC Documents on a secured database -File Review ( including world –check and sanction list screening);
  • Attend AML/CFT queries from Clients in a timely manner and also attend calls of Clients with regards to on-going review, status of projects and new assignments;
  • Provide report with gap analysis and propose remedial actions for validation -Drafting of Key operating procedures for new clients and KOPs update. -Carrying out Due Diligence on client accounts;
  • Acquiring valuable insight into different entities when using research tools to conduct background checks on different entities;
  • Check all accounts according to KYC principles and ensure that the account parameters and data have been correctly set on the core systems. -Verify presence and adequacy of documents required from KYC perspective for a clients to maintain accounts;
  • Analyse account opening documents with a view to identify any inconsistencies in the information provided and engage frontline or originating business partners to seek assurance on the nature of the client being on-boarded;
  • To provide support in identifying, analysing and disseminating the latest global regulatory information;
  • Consolidation and reporting of stats on a quarterly
  • To ensure protection of information assets of IQEQ MAU and to abide by the ISMS in place at IQEQ MAU.

Qualifications

Education / professional qualifications

  • Degree holder in law or any other relevant field

Background Experience

  • 3 – 4 years’ experience

Technical

  • Experience in compliance and risk.

Computer / program knowledge

  • Competent at the basic level of MS Office Word and Excel

Languages

  • Fluent in English and French

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Executive – Secretarial

About the job

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

As a skilled professional on all aspects of corporate secretarial and corporate legal administration you will know how to plan and prioritise your day.

You will get the opportunity to showcase your aptitudes in the administration of closed-end fund structured clients.

You will build strong customer relationships and deliver customer centric solutions to our clients, making good and timely decisions but always acting with the highest integrity to safeguard our business.

You’ll need to be thorough in all you do, using your own judgment to highlight any significant finds and put forward any recommendations to help us find an appropriate solution.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

We want everyone to reach their full potential and to do this we expect our people to share their knowledge with colleagues. In turn we would encourage you to seek new ways to grow and challenge yourself to be the best you can be.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.

Qualifications

  • Degree holder or qualified ICSA/CGI/STEP or partly qualified ACCA/ACA (minimum Level 1 – 2)
  • 2-3 years of experience in a similar role / global business sector
  • Experience in Corporate Administration and Secretarial matters
  • Sound knowledge of Companies Act, Financial Services Act and relevant legislation affecting Global Business in Mauritius

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Executive – Fund Accounting

About the job

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

Drawing on your existing experience, you’ll master all aspects of fund accounting from annual accounts, periodic accounts, prepare audits, and data for Tax declarations.

As you build strong customer relationships with existing and new clients gain insight into their needs and deliver customer-centric solutions.

You’ll need to be thorough in all you do, dealing with some of our more complex clients and providing direction and support to less experienced members of the team.

Compliance and regulations have never been more complex; you’ll need to ensure we comply and meet our KYC obligations.

Together we find solutions and make things happen but to do this we want you to contribute; looking for ways to help us get better at what we do in the most efficient and effective way.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.

Qualifications

Must have:

  • Degree holder or partly qualified ACCA/ACA
  • Minimum 2-3 years of experience in financial statement preparation or review
  • Knowledge of Advanced accounting standards (IFRS and relevant GAAPS)
  • Knowledge using Microsoft Office with a focus on Excel
  • Excellent written and communication skills in English and French

Nice To Have

  • Knowledge of the following tools: PFS Paxus, 5 series

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Executive – Compliance

About the job

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

The compliance function is responsible to prevent, detect and respond to compliance, regulatory and ML/TF risks faced by Clients of IQ EQ Shared Services Ltd, in line with the relevant AML/CFT Framework. The job incumbent is expected to carry out file review and all other due diligence necessary for client on boarding and assist with the design of the KYC Framework. He/she will also provide assistance in tax compliance (FATCA and CRS) to clients based in multi jurisdictions and such work is expected to be performed with little or no supervision or coaching.

The job incumbent will communicate directly with clusters on compliance matters, ensuring service excellence at all times and resolve issues that have no immediate impact on the Group clusters’ client relationship.

He/she will take ownership of all tasks assigned and any task delivered will be accurate, well-presented, meet quality standards, on time and in full.

Tasks

  • The job incumbent is responsible for any compliance work and/or process and all associated activities as assigned to him/her by the direct reporting line, except the review process. The processes he/she is expected to be responsible for are inter-alia, but not limited to:
  • KYC review on entities based in multi jurisdiction, such as but not limited to France, UK, Cayman Islands, Luxembourg, Singapore and Jersey;
  • Liaise with business department with regards to KYC requirements for client on boarding – Maintaining KYC Documents on a secured database – File Review (including world – check and sanction list screening);
  • Provide report with gap analysis and propose remedial actions for validation;
  • Drafting of Key operating procedures for new clients and KOPs update;
  • Carrying out Due Diligence on client accounts;
  • Check all accounts according to KYC principles and ensure that the account parameters and data have been correctly set on the core systems;
  • Verify presence and adequacy of documents required from KYC perspective for a client to maintain accounts;
  • Support in identifying, analysing and disseminating the latest global regulatory information;
  • Provide assistance in FATCA and CRS compliance for client based in multi jurisdiction, such as but not limited to Netherlands, Cayman Islands, Luxembourg, Singapore and Jersey;
  • Respond to queries from reviewers and/or clusters in a timely manner;
  • Ensure all tasks assigned are up to date based on the planning in place;
  • Proactively inform the reporting line for any work that cannot be executed as planned highlighting where changes may be needed in planning assumptions;
  • Ensure all tasks executed are accurate and error free and always meets quality standards;
  • Use professional judgment to assess when to escalate an issue promptly;
  • Demonstrate ownership of his/her own development, highlighting when and where additional support and development is required;
  • Provide on the job training and support to junior colleagues;
  • To ensure protections of information assets of IQEQ Shared Services Ltd and to abide by the ISMS in place;
  • Perform any ad-hoc functions relating to compliance work; and any other cognate duties that may from time to time be required, and which are appropriate for the role and business needs.

Key Competencies For Position And Level

  • Customer focus
  • Communicates effectively
  • Plans and delivers
  • Interpersonal savvy
  • Result orientated
  • Professional attitude
  • Multitasking
  • Critical thinking – analytical and problem solving

Key Behaviours We Expect To See

In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder is expected to demonstrate the following:

  • Accountability
  • Discipline
  • Attention to detail
  • Collaboration
  • Proactivity
  • Organised
  • Taking ownership
  • Resilience
  • Teamwork
  • Drive to succeed
  • Reliable and trustworthy

Qualifications

Education / professional qualifications:

  • Degree holder in law or any other equivalent qualification
  • Minimum 2 years’ experience; Experience in a similar role would be an advantage
  • Relevant knowledge on KYC, AML/CFT, FATCA/CRS and International Compliance (FATF, Basel Committee, EU Laws amongst others). Be able to identify potential risk/compliance issues and conduct investigations

Computer / Software Knowledge

  • Competent at the advanced level of MS Office Word and Excel

Languages

  • Fluent in English and French

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Associate Executive – Corporate Administration

About the job

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

You will master all aspects of corporate secretarial and corporate legal work related to each type of corporate structure . You will work independently and communicate to clients on routine operational matters to resolve issues that have no immediate impact on the client relationship.

Working closely with the Principal (linked to a client) you will build strong customer relationships with existing and new clients, gaining insight into their needs and delivering customer-centric solutions.

Knowing how to foster open dialogue, working collaboratively and instilling trust, through honesty, integrity and sincerity will be key. As you share your knowledge and expertise to up-skill, direct and support less experienced members of the team, reviewing their work to ensure they have the appropriate training.

We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts and we will value your contribution.

Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.

Qualifications

  • Degree holder or partly qualified ICSA
  • Minimum 2 years of experience in a similar role

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Internship

About the job

Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description

Are you a driven and ambitious upcoming/recent graduate with a degree in Management or Law? Do you aspire to gain hands-on experience in a fast-paced and professional environment? If so, we invite you to apply for our internship opportunities in the Secretarial, Corporate Administration and Compliance departments at IQ-EQ.

About Us

At IQ-EQ, we are committed to fostering the growth and development of future industry leaders. Our internship program is designed to provide recent graduates with the opportunity to gain practical experience, bridging the gap between academic knowledge and real-world application, and enhance their skills across multiple disciplines.

What We Offer

  • Career Development:

Engage in hands-on tasks and projects that align with your academic background and career aspirations. Gain insight into your chosen field, enhancing your resume and preparing you for future career opportunities.

  • Mentorship and Guidance:

Work closely with professionals who will mentor you and help you develop your skills. Your long-term career goals are important to us too. We want to make sure we’re providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.

  • Networking Opportunities:

Build connections with industry leaders and fellow interns, expanding your professional network. We want everyone to reach their full potential and to do this we expect our people to share their knowledge with colleagues. In turn, we would encourage you to seek new ways to grow and challenge yourself to be the best you can be.

  • Dynamic Work Environment:

Experience our vibrant company culture and collaborative work atmosphere. We are never complacent and always encourage our people to look for ways to improve our business; here everyone’s opinion counts, and we will value your contribution.

Qualifications

Who We Are Looking For:

  • Upcoming/Recent graduates with a degree in Management or Law.
  • Strong organizational and communication skills.
  • Eagerness to learn, adapt, and take on new challenges.
  • Ability to work independently and as part of a team.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices.

Executive

About the job

The Apex Group was established in Bermuda in 2003 and is now one of the world’s largest fund administration and middle office solutions providers.

Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide. Your career with us should reflect your energy and passion.

That’s why, at Apex Group, we will do more than simply ‘empower’ you. We will work to supercharge your unique skills and experience.

Take the lead and we’ll give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities.

For our business, for clients, and for you

Corporate Title: Senior Associate

Functional Title: Executive

Description

Key responsibilities

  • Working with the manager in analysing requests of clients and prospects and determining the appropriate licenses, authorizations and other considerations to be arranged for the proposed activity;
  • Drafting client proposal’s, project description, and similar documents upon request;
  • Attend calls, video conferences and in-person meetings with business partners, professional firms for discussions relating to projects, alongside the manager;
  • Coordinate with various teams, including KYC team, onboarding and legal unit;
  • Assist in client risk rating, escalate high risk factors to management;
  • Assist on completing application documents for the set up and licensing, re-domiciliation and addressing client queries;
  • Assist in filing online applications by uploading all required documents on the portal
  • Follow up and respond to queries from the authorities
  • Conduct research and document such topics as may be required for the purpose of working on a project, contributing towards Apex intellectual property
  • Ensure client and sales database are up to date.
  • Assist manager with KPI updates for management reporting
  • 3 to 5 years of experience in the Mauritius global business sector from a client service perspective
  • Have a general understanding of the tax, regulatory and licensing framework affecting the global business and financial services industry in Mauritius;
  • Able to work independently
  • Able to work under pressure and willing to work odd hours to achieve short deadlines;
  • Have good record keeping discipline;
  • Able to maintain a professional and good working relationship with peers and stakeholders;
  • Pay attention to detail.
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