Senior Officer – Corporate Services

About the job

Company Description
Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description
What’s In It For You

  • Competitive salary
  • This role is Mauritius based but we are hybrid with 2 days in office after probation
  • Flexible working hours
  • Private Pension Plan fully paid by the company after probation
  • Private medical insurance with Catastrophe cover fully paid by the company
  • Employee recognition program and spot bonuses

Purpose of the Job
Provide administration and company secretarial services to a portfolio of client entities under the supervision of the Manager or Senior Manager and in strict adherence to the policies and procedures of the company.

Main Responsibilities

  • Conduct the following within prescribed deadlines:
  • Conduct the day-to-day Management and Administration of a portfolio of clients in the Corporate Services Client Service Units.
  • Work closely with the Manager on client transactions such as mergers and acquisitions and disposal of investments.
  • Ensure completeness of due diligence documents for a portfolio of clients according to Ocorian Policies and Procedures.
  • Ensure all statutory filings are lodged within the respective deadlines.
  • Draft complex board resolutions.
  • Open and maintain clients’ bank accounts.
  • Provide instructions to the officers for payments and banking instructions.
  • Ensure application and renewal of Tax Residency Certificates.
  • Ensure application and renewal with the Data Protection Office.
  • Supervise the compilation of board packs for Board Meetings.
  • Attend board meetings and draft minutes for medium and high-complexity client entities.
  • Carry out the annual/special meetings for medium and high-complexity client entities.
  • Execute the Company Secretarial and Administration processes whilst ensuring an optimal level of efficiency and productivity at all times.
  • Work closely with the Tax Compliance Team for the classification of entities for FATCA/CRS. – Conduct periodic file reviews.
  • Ensure the completeness and integrity of data on NAVOne.
  • Correspond and liaise with clients on the above mention matters

Qualifications

  • Educated to A level or equivalent;
  • Completed first degree in a relevant field or on the way to complete ICSA Level 2 or ACCA Level 3 or any professional qualification related to the Global or financial sector.

Knowledge, Skills And Experience

  • Ability to learn CBRIS and any IT Systems related to the job.
  • At ease with the use of technology necessary for conducting board meetings.
  • Able to use independently the internal booking facilities when organising meetings.
  • Microsoft Office Proficiency (Intermediate level).
  • Having a minimum of 3 years of working experience.

Competencies

  • Communication.
  • Performance & Execution.
  • Interpersonal Relationship.
  • Problem Solving & Analysis.
  • Coping with Pressure and Setbacks.
  • Learning & Researching.

Additional Information
All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues – wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Benefits found in job post

Salesforce Data Steward

About the job

Company Description
Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description
What’s In It For You

  • Competitive salary
  • We are globally hybrid with 2 days in office (please check the specifics for this role during interview process)
  • Flexible working hours
  • Private Pension Plan fully paid by the company after probation
  • Private medical insurance with Catastrophe cover fully paid by the company
  • Employee recognition program and spot bonuses

Main Responsibilities
Data Hygiene Management

  • Responsible for the creation of new accounts in salesforce in the correct format and hierarchy as requested by Users and the Research Manager
  • Regular data audit to identify and correct data quality issues such as naming conventions, duplicates, incomplete records and outdated/stale information
  • Execution of daily, weekly, monthly account and contact data ticket processing using data enhancement tool Cirrom
  • Historic account and contact data cleansing and enrichment activity management using Cirrom
  • Implementation of data cleansing strategies, such as merging duplicate records, standardizing data fields and ensuring consistency across all data points

Account Hierarchy Management

  • Manage and maintain account hierarchies, ensuring accurate representation of parent-child relationships, mergers, acquisitions and subsidiary structures
  • Ensure proper linkage between Accounts, Contacts and Opportunities to maintain accurate account-level reporting
  • Act as Subject Matter Expert on Account hierarchy set up and management on Salesforce

Qualifications

  • Bachelor’s degree in Information Systems, Data Management or related field

Knowledge, Skills & Experience

  • 3+ years of experience in a similar role, ideally within a Salesforce environment
  • Strong understanding of Salesforce data structure, including Accounts, Contacts, Opportunities and Account Hierarchies
  • Proven ability to implement data quality and governance policies

Competencies

  • Willingness to quickly learn the needs of Ocorian’s commercial objectives in terms of CRM data to understand how Account and Contact CRM data structure and management benefits the organization as a whole
  • Methodical – proven ability to work through large data tasks in a consistent and thoughtful manner
  • Able to deliver attention to detail when dealing with repetitive tasks
  • Analytical and problem-solving ability
  • Enthusiastic team player who can operate successfully in a collaborative environment yet still be self-motivated and autonomous (especially as this is a standalone role)
  • Ability to balance priorities, deadlines and workload
  • Responsible, accountable and proactive approach to work

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues – wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone
Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Benefits found in job post

Senior HR Advisor

About the job

Company Description
Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients. With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description
What’s In It For You

  • Competitive salary
  • We are hybrid working
  • Flexible working hours
  • Pension
  • Private medical insurance
  • Dental plan
  • Life assurance
  • Income protection & Critical illness

Purpose of the Job
Support HR related activities across the global jurisdictions where Ocorian operates in a Shared Services environment.

Main Responsibilities

  • Be the first point of contact for employee and manager support on company policies, procedures, processes and HR systems/ data. Take the lead on handling and guiding the team on complex requests and escalations. Communicate solutions to complex requests to clients, responding professionally to their challenges.
  • Maintain the relevant HR systems, to reflect accurate information for new joiners, current and former employees. Conduct internal audits and controls.
  • Administer, monitor and/ or support human resources processes such as probation reviews, employee referrals and benefits administration.
  • Support the onboarding process, deliver new joiner inductions and prepare HR documentation throughout the employee life cycle (e.g. offers of employment and promotions). Coordinate any updates to templates and presentations and take the lead preparing non standard documents.
  • Support the integration and training of new joiners into the HR Operations team.
  • Develop and continuously update human resources processes, controls and documentation to drive efficiency, reflect current practice and updated regulations.
  • Prepare metrics and perform data analysis as required.
  • Perform quality assurance reviews to ensure enhanced service and continuous improvement.
  • Support definition of requirements, testing and deployment of new and/ or enhanced HR systems and functionalities.
  • Research, source and use relevant legal framework/knowledge within relevant jurisdictions for service delivery.

Qualifications
Knowledge, Skills & Experience

  • Minimum of 5 years’ experience in a HR role, with exposure to HR Operations/ Shared Services.
  • Exposure to multiple jurisdictions.
  • Experience handling complex requests, escalations and documenting processes.
  • Experience of working with HR Systems.
  • Experience defining HR Systems requirements and testing is preferred.
  • Advanced Excel proficiency (e.g. PivotTables) is preferred.
  • Strong attention to detail and organisational skills.
  • Customer focus and the ability to communicate at all levels, with internal and external parties.
  • Solution focused, responsive problem solver.
  • Approachable, proactive, flexible and pragmatic with balanced and sound judgement.
  • Analytical and with strong research skills.
  • HR qualification is desirable.

Additional Information

Our Values

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues – wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Benefits found in job post

Reporting Lead

About the job

Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

Job Description

What’s In It For You

  • Competitive salary
  • Flexible working hours
  • Private Pension Plan fully paid by the company after probation
  • Private medical insurance with Catastrophe cover fully paid by the company
  • Employee recognition program and spot bonuses

Purpose of the Job

The Reporting Lead plays a pivotal role in driving efficiency and effectiveness across the Global File Review team. This involves reporting, data analysis and performance monitoring to ensure that the Key Performance Indicators are met.

Key roles and responsibilities:

  • Data Analysis: conducting thorough analysis on operational data to identify trends and areas for improvement.
  • Reporting: preparing comprehensive reports for stakeholders to provide updates on status of file reviews and the KPI.
  • Process improvement: Identify opportunities for operational efficiencies and recommend strategies to enhance performance.
  • Stakeholder collaboration: working closely with different teams to align the strategies with the overall objectives.
  • Technology utilisation: leverage technology and automation tools to enhance reporting and data analysis.
  • Escalation of issues: escalating any identified issues or concerns to appropriate stakeholders, for further investigation or resolution in line with agreed timeframes.

Qualifications

  • Degree holder or currently studying for a Degree in Management, Finance or related field.

Experience:

  • Proven experience in operational analysis, performance measurement or similar.
  • Strong analytical skills with proficiency in data analysis tools and software.
  • Excellent communication skills and ability to convey complex information clearly.
  • Result- oriented mindset with ability to motivate and drive teams toward achieving targets.
  • Ability to work collaboratively in a team-oriented environment.

Additional Information


All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues – wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Benefits found in job post

AML/CFT & Data Analyst (E)

About the job
Company Description

Fund services | Corporate | Capital markets | Private client | Regulatory & Compliance

We help clients succeed by unlocking new value through expertise, trust and scale. We deliver solutions that solve complex challenges faced by asset managers, financial institutions, corporates, high net-worth individuals and family offices.

With a curious mindset, we ask the right questions to get to the right solution, faster. We collaborate to win together, sharing successes and shaping the future of our global business. Our culture of support and recognition provides the tools and opportunities for you to grow, while unlocking the most value for our clients and making your mark with Ocorian.

Expertise: We deliver specialist, tech-enabled solutions for our clients grounded on deep industry expertise.

Trust: We’re a trusted partner to over 8,000 clients globally. We are proud to have long-lasting partnerships with our clients.

Scale: With more than 1,500 colleagues, we operate across 20+ countries, our scale enables us to support our clients globally and locally, providing a seamless client experience across borders and service lines.

 

Job Description

What’s In It For You

  • Competitive salary
  • This role is Mauritius based but we are hybrid with 2 days in office after probation
  • Flexible working hours
  • Private Pension Plan fully paid by the company after probation
  • Private medical insurance with Catastrophe cover fully paid by the company
  • Employee recognition program and spot bonuses

Overview

We are expanding our team at Ocorian to support our business growth, with a focus on Mauritius. Currently, we have openings for AML/CFT Data Analyst roles. Whether you are just starting your career journey or aiming to excel in leadership positions, we are keen to discuss potential opportunities with you. Reach out to learn more about our available and upcoming positions

Main Responsibilities

Conduct the following within prescribed deadlines (but not limited to):

  • Responsible for assessing the completeness and accuracy of documents and data points related to AML/CFT compliance by reviewing client files in line with the pre-defined global AML/CFT file review and data management process.
  • Performing the relevant screenings.
  • Identify and advise on CDD deficiencies and agree approach to obtaining additional information.
  • Ensuring that the relevant identified action points are correctly recorded in the systems.
  • Ensuring relevant documents and information are saved in the relevant workspaces/ system fields.
  • Liaise with other Ocorian offices as well as with their clients.
  • Verifying the relevance and accuracy of client-provided information and documentation to ensure compliance with regulatory requirements and internal policies.
  • Updating any client information on the Ocorian systems.
  • Manage and secure data integrity.
  • Ensure an awareness and understanding of Regulatory requirements, standard, simplified and enhanced CDD measures in relation to the relevant jurisdiction/s and apply appropriately.
  • Ensure jurisdictional regulations are met.
  • To achieve quality and quantity objectives as set out on a daily and weekly basis.
  • To adhere to all internal policies and procedures.
  • Report and provide regular updates to the reporting line or any other designated person and provide general assistance to the latter and to undertake any ad hoc duties as may be required.
  • Ensure completeness of due diligence documents and information for a portfolio of clients according to Ocorian Policies and Procedures.

Other Responsibilities:

  • Protect the confidentiality, integrity and availability of all information on Ocorian, its clients and employees at all times to safeguard the professional reputation of Ocorian, its employees and its clients.
  • Accurate time recording in accordance with Ocorian Policies & Procedures.
  • Comply with all information security policies, procedures and guidelines in place at Ocorian to ensure information security.

Qualifications

Knowledge/Skills/Experience

  • Ideally a minimum of 1 year experience preferable in the financial services, compliance, legal or audit environment.
  • IT savvy with ability to learn any IT Systems related to the job.
  • Ability to interpret complex structures and identify beneficial ownership.

Competencies

  • Attention to details.
  • Good time management skills.
  • Excellent interpersonal skills and the ability to communicate effectively with clients and colleagues at all levels.
  • Analytical skills.
  • Ability to work under pressure and meet deadlines.
  • Flexible, energetic and enthusiastic.
  • A solution driven attitude to problems.
  • Ambitious to learn and be challenged.
  • Ability to work on own initiative.
  • Good organisational skills and the ability to work methodically and accurately.

Additional Information

All staff are expected to embody our core values that underpin everything that we do and that reflect the skills and behaviours we all need to be successful. These are:

  • We are CLIENT CENTRIC – Clients are at the centre of our world, and we’re committed to providing expertise and specialist solutions to meet their most complex challenges.
  • We are AMBITIOUS – We aim high. We think and act globally, seizing every opportunity to delight our clients and support our colleagues – wherever in the world they may be.
  • We are AGILE – We act on our initiative to get things done for our clients. Our independence gives us the flexibility and freedom to keep things simple, efficient and effective.
  • We are COLLABORATIVE – With a curious mindset, we ask the right questions to get to the right solution, for our clients faster. We collaborate to win together and share our successes.
  • We are ETHICAL – We behave with integrity at all times and assume positive intent, building trust through responsible actions and honest relationships.

Equal Opportunities for Everyone

Please let us know if there’s anything we can do to make the process easier for you. You can reach us at [email protected].

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

Benefits found in job post

Operations Assistant

Responsibilities:

  • Dealing with customers/ suppliers queries and liaising with Management
  • Issuing Customer orders and following up with deliveries and customer satisfaction.
  • Monitor stock levels and resolve logistics concerns of customers
  • Assisting in preparation of invoices and tracing payments
  • Reconciling stocks vis a vis production and sales on a monthly basis.
  • Working closely with the accounting department
  • Compiling information for the preparation and presentation of Tenders in a professional manner.
  • Any other duties & responsibilities assigned by Management relating to logistics, financial, and operations matters.
  • Preparing monthly reports for shareholders and management using Microsoft PowerPoint
  • Working closely with the accounting department

 

Qualification:

  • Bachelor’s Degree or Diploma holder in Accounting/Marketing/Business Management/Related field or partly ACCA/ACA qualified or equivalent
  • At least 1 year experience in a similar position
  • Certification in Advance Microsoft Excel / Power Point / Microsoft Dynamics will be an definite advantage

 

Candidate profile:

  • Well organized and detail oriented.
  • Good judgment and analytical ability.
  • Accuracy and attention to details.
  • Cooperative and willing to assist others.
  • Able to meet deadlines.
  • Ability to work under pressure.
  • Excellent oral and written communication skills.
  • Fast leaner
  • Fluent in English
  • Willing to travel as and when required

 

Working Hours:

Monday to Friday(Public Holidays Included) – 9am to 6pm with 1 hour lunch

Salary Range:

Depending on Qualification and Experience ranging from Minimum wage to Rs 30,000

Additional benefits:

Probation 6 Months

Health Insurance after 1 year.

Senior Manager ICT Application

Job Summary:

The Senior Manager of ICT Applications is accountable for and provides direction in:

  • Operational platform stability, remediation, and reinforcement;
  • Controls compliance with internal and external standards, safeguarding, and audit supervision;
  • Projects delivery, administration, and support of applications.

The incumbent will ensure a secure, robust, reliable, scalable, and efficient applications environment and will direct the application support strategy. The incumbent will also manage strategic relationships with key application service providers and OEMs.
This profile will form part of a multi-functional team that is responsible and accountable for the bank’s applications landscape.

 

Key Responsibilities:

  • Oversee the day-to-day support of all production platforms to ensure the availability, integrity, and confidentiality of all applications elements, including but not limited to Core Banking, Treasury systems, Custody platforms, etc.
  • Own the comprehensive application area related to Cost Management and Optimization process.
  • Ensure budget/financial planning and tracking for the unit.
  • Actively participate and contribute in Technology strategy planning activities.
  • Ensure timely and quality support to businesses, control and support functions by troubleshooting and mediating issues impacting performance of systems and business operations.
  • Ensure high availability of enterprise platforms that support critical internal business functions and external customer service.
  • Own the delivery and tracking of IT Applications projects to ensure they are completed on time and within approved budget.
  • Manage the business relationship with service providers and OEMs so as to ensure that contracts are delivered as per agreed SLA and in an effective manner.
  • Create strategic planning items for IT resource and capacity management to include short- and long-term budget planning.
  • Manage purchasing of IT equipment/services including getting competitive quotes, writing internal memos, getting approvals, ordering, receiving, setting up, and deployment.
  • Provide leadership in development, testing and support of risk management program for business continuity and disaster recovery.
  • Ensure preparation and maintenance of documentation on all managed systems, including architecture diagrams, flow diagrams, standard operating plans, backup, disaster recovery plans, etc.
  • Foster team environment focused on creating high performance culture based on best practices.
  • Ensure that Root-Cause-Analysis [RCA] is done in case of Incidents and take necessary Corrections for resolution [may need to invoke support from suppliers and follow-up] and corrective ensure actions are taken to avoid recurrence.
  • Be responsible for the safe retirement of the systems after use.
  • Perform relevant cognate duties assigned by the Head of ICT.

 

Qualifications

Requirements:

  • Minimum of 10 years of experience in similar position.
  • B.Sc. In Information and Communications Technologies, Computer Science or equivalent.
  • Strong cross-domain IT expertise (architectures, systems, services, software engineering, cybersecurity, project management, etc.) would be an advantage.
  • Expert level/working knowledge & practical experience in area of project planning, scheduling, risk management and scope management.
  • Experience in managing Senior stakeholder relationships at CxO or Functional Head level.
  • Awareness / experience of leveraging technology as enablers.
  • Knowledge of relevant frameworks (e.g., ITIL, COBIT, ISO, PMP) is mandatory.
  • Familiarity with both Agile and waterfall methodologies.
  • Analytical skills.
  • Problem solving skills.
  • Team player.
  • Attention to details.

Disclaimer: AfrAsia Bank Limited reserves the right to call only the short-listed candidates for an interview or not to make any appointment as a result of the advertisement or to recruit following this advertisement.

Operations Manager

Position Overview:

The Operations Manager will oversee the day-to-day operations of ECS Global, ensuring smooth, efficient, and compliant business processes. This role is pivotal in optimizing workflow, managing resources, and supporting our team to meet performance goals. The ideal candidate will have a strong background in operations within the financial services sector, with a focus on leadership, process improvement, and client satisfaction.

Key Responsibilities:

  • Operational Efficiency:
  • Develop, implement, and optimize operational processes to enhance productivity and service quality.
  • Analyze workflows, identify bottlenecks, and implement improvements to streamline processes.
  • Team Leadership:
  • Manage and support the operations team, providing guidance, training, and performance feedback.
  • Coordinate cross-departmental efforts to improve collaboration and ensure alignment with company goals.
  • Compliance & Risk Management:
  • Ensure compliance with regulatory requirements and company policies across all operations.
  • Identify potential risks, develop mitigation strategies, and implement controls to safeguard company interests.
  • Client Relations Support:
  • Work closely with client-facing teams to ensure client satisfaction and efficient service delivery.
  • Oversee and resolve operational issues impacting client service, working directly with clients when necessary.
  • Resource Management:
  • Manage budgets, resource allocation, and procurement to ensure operational efficiency within budget constraints.
  • Monitor and report on key performance indicators, providing insights for strategic decision-making.

Qualifications:

  • Bachelor’s degree in Business Administration, Operations Management, or a related field. A Master’s degree is an advantage.
  • 7+ years of experience in operations management within the financial services or corporate sector.
  • Strong understanding of compliance and regulatory standards relevant to financial services.

Skills:

  • Proven leadership and team management skills.
  • Excellent problem-solving and critical-thinking abilities.
  • Strong communication and interpersonal skills, with the ability to work effectively with internal teams and clients.
  • Proficiency in MS Office Suite and operations management software.

Why Join ECS Global?

  • Opportunity to shape the operations of a growing and innovative company.
  • Competitive salary and benefits package.
  • Professional development and career advancement opportunities.
  • Collaborative, inclusive, and supportive company culture.

Qualified company secretary

Position Overview:

We are seeking a Qualified Company Secretary who will be responsible for corporate governance and regulatory compliance across a portfolio of clients. This role requires strong knowledge of corporate law and governance standards, as well as the ability to handle complex administrative and regulatory tasks.

Key Responsibilities:

  • Corporate Governance:
  • Ensure clients’ compliance with corporate governance requirements and best practices.
  • Maintain statutory records, including registers of shareholders, directors, and secretaries.
  • Organize and prepare agendas and minutes for board and shareholder meetings.
  • Regulatory Compliance:
  • Oversee and manage regulatory filings with relevant authorities (e.g., FSC, ROC).
  • Draft and submit statutory filings such as annual returns and changes in company particulars.
  • Ensure all company documents meet regulatory standards and are filed on time.
  • Client Support:
  • Act as the main point of contact for clients on corporate and compliance matters.
  • Advise clients on corporate structure, governance, and statutory requirements.
  • Liaise with authorities and stakeholders on behalf of clients.
  • Document Preparation:
  • Draft corporate documents, including resolutions, agreements, and legal forms.
  • Assist in preparing reports and documentation for audits and due diligence reviews.
  • Support KYC/AML requirements for new and existing client entities.

Qualifications:

  • ICSA qualification or equivalent is required.
  • Minimum of 3 years of experience in a similar role within a financial or corporate services environment.
  • In-depth knowledge of corporate governance, compliance, and Mauritian regulations.

Skills:

  • Strong understanding of corporate and regulatory compliance.
  • Excellent organizational and multitasking abilities.
  • High attention to detail and accuracy.
  • Strong communication and interpersonal skills.
  • Proficiency in MS Office Suite and experience with company secretarial software.

Why Join ECS Global?

  • Be part of a reputable and expanding company.
  • Competitive salary and comprehensive benefits.
  • Opportunities for professional development and career advancement.
  • A collaborative, professional, and supportive work environment.

Senior Client Administrator

Position Overview:

The Senior Client Administrator will be responsible for managing and supporting a portfolio of clients by overseeing corporate administration tasks, compliance, and regulatory requirements. This role is ideal for someone with a strong background in corporate administration who enjoys working closely with clients and supporting their business needs.

Key Responsibilities:

  • Client Administration:
  • Manage day-to-day administrative needs for a portfolio of client entities.
  • Draft and review corporate documents, such as resolutions, minutes, and agreements.
  • Organize and oversee board meetings, including agenda preparation and minutes recording.
  • Liaise with clients, service providers, and regulatory bodies to address client needs.
  • Regulatory Compliance:
  • Oversee regulatory filings, including those with the ROC and FSC, ensuring timely and accurate submissions.
  • Monitor and ensure compliance with statutory requirements, including annual returns and changes in company particulars.
  • Support KYC and AML procedures in collaboration with the Compliance team.
  • Document Management:
  • Maintain and update statutory records, including registers of shareholders, directors, and officers.
  • Prepare and submit documentation for tax filings, audits, and client requests.
  • Client Relations:
  • Act as the main point of contact for clients, addressing inquiries and providing guidance on corporate governance and compliance matters.
  • Support client onboarding and ongoing KYC reviews.

Qualifications:

  • Bachelor’s degree in Business Administration, Law, Finance, or a related field.
  • Minimum of 4-5 years of experience in corporate administration within a financial or professional services environment.
  • Knowledge of Mauritian corporate and regulatory environment.
  • Professional qualification (e.g., ICSA, ACCA) is a plus.

Skills:

  • Strong organizational and multitasking skills, with an eye for detail.
  • Ability to manage client relationships with professionalism and efficiency.
  • Excellent communication skills, both written and verbal.
  • Proficiency in MS Office Suite and company secretarial software.
  • Ability to work independently and handle sensitive information with confidentiality.

Why Join ECS Global?

  • Be part of a growing and client-focused organization.
  • Competitive salary and benefits package.
  • Opportunities for professional development and career growth.
  • A supportive, team-oriented work culture.
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